Interview with Lucas Godwin, Video Slots Casino Representative

Interview with Lucas Godwin, Video Slots Casino Representative

March 31, 2014.

Sorry about these interviews got a little bit neglected, but they are back! This time, I had a nice interview with our dear, always around, Video Slots Casino ­rep­res­ent­ative, Lucas Godwin! Lucas is the youngest person in industry I've met, he's only 23 and already very successful and well-known guy! Very professional, hard-working and always helpful, Lucas is fast uprising star! His family is very musical talented and Lucas himself plays piano very good! He's a great and amusing company and he adores parties and good times! 

1) Hello Lucas! How long does the Video Slots exist and how long are you working for them? What are your previous experiences in gambling industry?

Hey Jelena! Right, so Video Slots has been live since March 2011. I've started to work with Video Slots in April 2012, which is a year after the now ever growing real casino online had been launched.

My Previous experiences in the gambling industry was as a casino site manager in a land based casino gaming parlour. This was sort of my foundation of where I learnt the basics of how slots work, among other game types, what paylines meant and so on. Although I felt that, the role itself was quite limiting in terms of what I can do and how I can contribute to industry itself being in a land based casino site.

So as you may have now discovered I prefer something more challenging. 

2) You've already been shortlisted in Best Casino Affiliate Manager category, for iGB Affiliate Awards 2014!  Big success! How was the feeling and ceremony for you?

It was a great feeling even to just have been nominated given that I've only been in the Industry for just over 2 years, let alone to find out that I was recognised and shortlisted too, that was very overwhelming.

Ceremony was an amazing experience, where I've received highly positive feedback and great remarks from a lot of the people involved, so that does mean a lot, and it is greatly appreciated. Therefore that keeps me on the up n' alive and gives me just the energy I need and that extra motivation to always push the limits as much as possible and do the utmost of my capabilities.

Oh and it was also a great pleasure having the AskGamblers team join us at our dinner table even if they weren't right on time. 

3) You are born Maltese and living in Malta! How's life there? What is the most exciting thing about Malta? 

Yes, that's Right! Born and raised in Malta, I simply love it here! Life here is quite easy going if I may say so. People are very friendly, and everyone is always ready to help. As you may have heard, the weather in Malta is fairly good all year round. For instance we don't get too heavy winters. We may have a few rainy days here and there but nothing so major except for quite rare occasions. And in Summer, well you know it gets hot, too hot sometimes, and there is where the beaches all over the island come in handy, as it only takes a couple of minutes to get to the closest beach since the island is located in the Middle of the Mediterranean, we're surrounded by lovely sea.

If I had to narrow it down to the most exciting thing about Malta, I'll have to say it's the Nightlife, - endless events and parties going on. There's always an excuse to organise a party be it on a weekend or not. The party in Malta never stops. If you wanted, you could go out every day and there would always be somewhere to go to and crowds to join in on. 

And especially now that the weather is already starting to settle in and approaching on the summer months soon. In fact Video Slots will be a part of one of the biggest and "craziest" events of the summer this year again. Stay tuned for more info about this. 

4) Our players are already impatient to hear when will the NetEnt finally arrive in Video slots?

Everything is ready and integrated from our side as well as NetEnt's, & the only thing that we're waiting upon is for the LGA to proceed with their audit and once that's approved we'll go live. Now although we can't tell an exact date on when this will definitely happen, we're hoping and counting on this to be done by at the latest May.

In any case, you can rest assured that I will keep you guys updated as to when we're about to launch NetEnt be it if it is earlier than the est. date or not. 

5) Considering you're one of the most active and familiar member among casino representatives in our forum, how do you like our community and do you have any feedback or suggestion for improvements?

I think AskGamblers has a fantastic community of members and are always ready to weigh in and give there valuable opinions and share information amongst other fellow members. This is of course whilst not forgetting to mention the dedicated and hardworking AskGamblers team themselves. I've been nothing but very happy to have been working together with you guys which makes me the more looking forward every time to many more years to come. 

6) Video slots recently added a new feature - Responsible Gaming! Can you tell us more about it?

Sure. At Video Slots Responsible Gaming has always been taken very seriously and it is of high priority to us that all of our players feel safe and play responsibly, and that there's the help and tools they need available right when they need them.

So in order to truly help out our players, apart from the standard "Lock account x days" where our esteemed customers are able to lock their account for a specific amount of days with the change taking immediate effect, and the Deposit Limit option where players are able to set how much they can deposit during a 24 hour period. When the limit has been reached the player will get a message which informs them that their deposit limit has been reached and they will not be able to make any further deposits. Video Slots has now brought yet even more options that players can take advantage of in regarding to responsible gaming.

First new option is the – "Set Loss limit". Here players are able to set how much they can lose in a 24 hour period. When the limit has been reached players will get a message which informs them that their loss limit has been reached and that they will not be able to place any further bets. Players can adjust their loss limit, and the change will automatically take effect after a period of seven days. If a player would want to decrease his/her limit, the change will then take place with immediate effect.

Second new option is the – "Set Wager Limit". With this option players are able to set how much they can wager in a 24 hour period. When the limit has been reached they will get a message which informs them that their wager limit has been reached and they will not be able to place any further bets. It is good to keep in mind that wagering money does not necessarily mean losing them. ie; A player could easily have wagered €100 while their balance only changed with €5. In the majority of the cases, players would most likely prefer to use the Loss Limit, although we feel that it is also a viable option to be able to offer the Wager Limit should any players wish to use it. Players can change or remove their wager limit, and the change will automatically take effect after a period of seven days. If a player would want to decrease his/her limit, the change will then take place with immediate effect.

Third new option is the – "Set Time-out limit". With this option players are able to set a time limit on how many minutes they actually want to be able to play before their game play is completely interrupted. This is yet another viable option for players' responsible gaming.

We want all players to have the best possible time whilst playing at Therefore this is why we always ensure that players will have options to be able to play with what they can afford to lose and minimise the risk of exceeding their limits. All these self-setting limits can easily be accessed once a players logs in to his/her account by simply going to "My Profile" and clicking on the "Responsible Gaming" button which is found on the left hand side menu.

7) Beside being an affiliate manager, you're testing new games and writing reviews for them! And also, Video slots is powered by so many different software providers! Do you have your favourite game and software?

Right, so our grand collection of games comes from a vast variety of software such as Microgaming Quickfire, Betsoft, BlueGem, NYX, Play'nGO, Aristocrat, Push Gaming, CryptoLogic, NextGen Gaming, Quickspin, Rabcat, Genesis Gaming, Leander games, MultiSlot, 2by2, Big Time Gaming, Wagermill.

Along with those, we've also recently signed Yggdrasil Gaming which have really cool lottery games and awesome slots games too such as Winterberries, Jokerizer & Robotnik.

So you can expect to see this new software launch quite soon at Video Slots too.

There are so many games and software to choose from, that I can't really pick just one. Though NYX, MG, Play'NGO, Yggdrasil & NetEnt would be my Top 5. As for games there's Foxin' Wins, Genie Wild, Energoonz, & TSII.

8) Do you gamble yourself? I've heard you're a great Poker player.

Yep, we do organise tournaments between colleagues and close friends and play Poker sometimes... though it's all in a chilled atmosphere with low buy-ins just enough to have a decent pot and winner takes all .. Most of the times after the tourney is finished and the winner is announced, we generally go out for a drink or two where the winner will share his joy and excitement of winning the tourney by buying the first round of drinks/bottles, depending on the forecast of the evening/night.  And yes, I've won the tourney myself on occasion. – that was followed by a good night out.

9) Video Slots poses a huge variety of deposit methods! Which one do you find the best, the fastest and the most player-friendly?

I think everyone would have his/her own opinion on which is best and which isn't. And I think they're all quite fast and player friendly. This really depends on the player's preference to use one and not the other given that it is available in the particular player's country. (since certain payment methods are just for specific countries only.)  

10) Whenever I ask about Video slots, you come back to me with some new option, feature and game announcements! Tell us something about casino's upcoming plans and upgrades?

VideoSlots's upcoming plans are as you know to launch NetEnt, as well as Yggdrasil Gaming.

We'll also be launching:

  • Yet another currency which is the Norwegian kronor.
  • SMS-Bill as another invoice payment method.
  • Master TRTP List for all of the games which will be found on the games Payouts page. – [So players can be able to switch between viewing the Actual Realtime RTP % , and the Theoretical RTP % of all of the games.]
  • Upgraded filter system to search for games.
  • A unique gaming concept which there's nothing like it out there yet!
  • More exciting new features which I still can't say anything about. 

11) Would you be interested in running an exclusive contest, together with AskGamblers, for our members?

We're always open to discussion, so feel free to drop me an email as always with what you got in mind, and we will see what we can work out. 

12) The last question comes from one of our members and it's connected with your bonus system! Why do you choose to pay in 10% increments? Can you, please, explain us more about it?

This is simply the structure that we chose to work with regards to the welcome bonus. And this is how it works: if a player receives a $100 bonus, 10% will be released every time they wager $200. So with a wagering requirement of only 20x bonus, - it is easier for players to wager through the bonus, and complete the full wagering requirement other than with the older wr.

We have other ways and means of how to give back and we choose to reward our customers in such manner that we give back wager free cash to the players who earn their freebies and bonuses, via our unique cashback loyalty program as well as our casino races which both rewards are completely wagering free and available to withdraw immediately.

Our focus is to offer consistent and long lasting rewards with no strings attached rather than a one-time bonus.

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