Casino won't pay my winnings to me as I used my partners card but we have a joint account they asked me for authorisation from my partner and asked for many documents of personal id the last thing they said to me a women named valentine was to get a letter from bank stating the cards are contacted to the same account now they are saying because I won the money on my partners card they have taken away my winnings you said I would have a complaint that you would help me with well they've done it again