Hi
I had a nice win on the football last night, £2570. I withdrew this money and it went into my pending withdrawals on Betway.
However this morning I awoke to see the money had gone and I had an email about a mismatch PayPal account. I had used £10 from my brothers PayPal to put bets on.
My bets were £10 on a horse at 9/2, then £55 on an 8-fold accumulator which come in too. It certainly wasn't the first time I had deposited with Betway.
On calling them this morning, a member of their team said using somebody else's financial account deemed everything void from transactions to winnings.
Does anyone know what I can do? I was assured the money would be in my PayPal within 2-24 hours last night when speaking to a member of the team on the Live Chat, now it seems like they've picked a discrepancy to avoid paying out.
Thanks,
Katie
