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fb_1026338840772718

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    amsterdam

fb_1026338840772718's Achievements

  1. @johnny, fyi: after my post on casinolistings they did their own investigation and came up with this review: https://www.casinolistings.com/casinos/casino-cash-palace-review
  2. Hi Johnny, you can pm me and i can give you all the info you need, nothing to hide here, i'm not sure I understand your comment, but I guess at some point in the past they have paid a customer, which is not something i expected.
  3. hi guys, thanks for the replies, i cant post the email adress in this thread, but it was a send via protonmail by megafast. As i looked up this emailadress if found a (spanish) site where 10% of the casino was for sale, and people that where interested could email to that exact same emailaccount. As for the withdrawal, my account is blocked without any warning, eventhough the only thing i did was tell the truth of the way these people operated. Please bear in mind, that i waited 7 weeks before I decided that it was to much. Here are some exact quotes from chat and email during this period: "Casino Cash Palace: at the moment I cannot give more details, but your money it´s going to be paid for sure" "Casino Cash Palace: I highly recommend you that stay relax and your money will appear in your account at any moment"" I´m working on your payment, I´ll let you know when it´s ready. We truly apologize for this big delay, be totally sure that your payment it´s going to be done in a few days. the exact payment day it´ll be on August 19th (at most). etc etc this is after countless email contacts, and i remained patient and nice to them troughout the whole process, until I received this email from customerservices: We hope you are very well, at this time we have some technical issues that we need to fix asap in order to reestablish the normal operation of our Casino, we are working on that in order to have all the legal entity as in the past. I´ll kindly recommend you that be patience in order to receive your payment, we cannot transfer any funds to any account at the moment, but as we promised, you´ll be paid in one or two months. We truly apologize for this big delay. If you choose to act in the way you mentioned, it´s up tu you and we ´ll take our actions. Please, understand that we need to fix some things before send your money, and as we promised, we´ll pay you, no doubt about it. Thank you very much Casino Cash Palace VIP Guest Service So I emailed them and told them that i would write an honest review of their operations if they would not pay me, which was a couple of days ago. @cocopop3011: this is most def my worst experience, I always enjoy playing online, especially MG, the worst thing about this specific withdrawal is that i had a monsterhit in the freegames with Game of Thrones, 450dollar on a 30c spin, so i was superexited about this win, until i tried to withdrawal Any advice, help or ideas are more than welcome!
  4. hi all, i'm quite new to the gambling industry, if i posted this in the wrong section, I apologize. the same goes for my English, which is not my first language. A few months ago i registered with a casino called Casinocashpalace (via latest casino bonusses). I got a nice bonus offer, as well as on my next payments. The moment i tried to withdrawal, everything started to go bad slowly. After a lengthy KYC procedure and many promises that it would be paid, i waited a total of 7 weeks. I was on chat a couple of times and in contact via email. Always very polite, just asking when they would pay, the answer was always that the withdrawal would be paid at any moment (533 dollar). At last i decided to post it on casinolistings, they reviewed/investigated the site and immediatly blacklisted it. Then it all when bad quickly. My account was blocked without any contact, and i got this email from [email protected]<script data-cfhash='f9e31' type="text/javascript">/* */</script>".: Hi (firstname): I write you by this method because I work in the shadows, you have been threatening a Casino, they are fixing some issues in order to pay you. I want to be very clear with you ***** berk, you have two choices, one it´s to wait peaceful to get paid without doing your stupid things or the second and the most stupid (as you are) is threatening them and write everywhere your bullshit, if you choose this way, we are in WAR, we have your address, and everything about you ***** piece of *****. The choice it´s yours, thing twice, after the next stupid action from your side, no way back from our side. We are not afraid to anything ***** red neck & *****. I´ll be watching you very close! Some nice people at Casinomeister helped me greatly with this and suggested to post it on Askgamblers as well, in order to warn other people not to make the same mistakes i made. That's the reason I made this thread, hopefully it will be helpfull for somebody. ps. since i couldnt find this casino in the askgamblers registry, i couldnt file a complaint there, thats why i posted it here.
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