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garyleeshannon

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  1. I played on my mobile, it automatically added it without me agreeing too it, when I was on 3600, I did ask them too take it off, but too take off 2200 for 120 in bonuses is a joke.
  2. I have no idea how online casinos get away with this sort of behaviour. Never used Titan casino before so I joined up yesterday ended up depositing 1400, during that time I received 120 in bonuses which I didn't ask for. With my last bit of cash I managed to get it upto 3600 on roulette. I tried to withdraw it without any joy, so I phoned them up twice but both times saying I wasn't fussed about the bonus and they could take it off, but they said I had too wait as they had to email someone. So I thought bugger it I then ended up playing slots and wagered about 1000, ended the session on 3400, so tried withdrawing it without any joy. So I tried withdrawing 800, which it allowed me to do so but said I would lose my bonuses which I was fine with as I was well up, only too be stunned as my balance went from 3400 too 404, so I had gone from being on 3400, too 404 and a withdrawal of 800, so nearly 200 down. So I rung them up too complain they said I should of waited for the email, and fobbed me off, eventually I cancelled the withdrawal of 800, lost that and the 404, plus another 200 all because I was chasing. Even though I was well up how can they take off 2200, all they gave me was a measly 120 in bonuses???, can casinos do this????
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