embassy2
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Raptordinos reacted to a post in a topic:
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So this complaint has been closed as no representative from Vortex casino is responding,i hope they get blacklisted,and thanks for all the advise
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embassy2 reacted to a post in a topic:
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MacdoniS reacted to a post in a topic:
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Thank you for the advice Admin,ive tried to log a new complaint but doesnt allow me as it says there is already a complaint with the same title
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embassy2 reacted to a post in a topic:
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embassy2 reacted to a post in a topic:
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Thanx for the replys,i appreciate it,well its simple,i made a deposit at the casino without taking any bonuses,won 20 000 zar on slots,withdraw my winnings,the casino requested security documents which i submitted and was accepted by them,after 1 week i followed up why my winnings is not paid out they replied by email that my acc has been closed and i forfeit my winnings,i mailed them many times requesting WHY this is happening,they only sent 1 email back stating i must read their rules and regulations which i did....this is so frustrating....
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Raptordinos reacted to a post in a topic:
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Why is it so difficult for a casino to explain in plain English why they refuse to pay your winnings and closed your account and stop referring to there rules and regulations which i respect,BUT please pinpoint excactly what the problem is,as not all of us is English speaking