Even we must aknowledge, day after day, the great work of AskGamblers team, my personal advice is to double check every terms of everything at all promotions with Live Chats or other means of contact. Just an exemple bellow as things can be misunderstood:
(transcription of the Live Chat just after the register; before registering I was informed that everything will be as stated)
Mike: Hello and Welcome to All Slots Casino’s Live Chat support. How can I help you today?
Me: hello
Mike: Hi there, what can I do for you?
Me: i've made the first 50 EUR deposit
Mike: You are a new player with us ?
Me: user XXXXXXXXXXXXXXXXX
Me: yes, just registered after talking with one of your collegues
Mike: Welcome to our casino than!
Me: thanks a lot.
Mike: We hope you have an enjoyable time playing with us
Me: can you please credit me the 50 EUR bonus and the 40 free spins at Girls With Guns at the flash version, please?
Me: I hope so too
Mike: The welcome package bonuses are credited automatically, normally 10-15 minutes after the deposit is made
Me: ah ok
Me: and the free spins? it is not manually?
Me: i came from the askgamblers link
Mike: The free spins normally take half an hour or so
Me: ...? 1 hour?
Mike: Did you register your account from inside that link ?
Me: can't you do it? it is enoying waiting for those automatic but not instant protocols
Me: yes
Me: from that link
Me: http://www.askgamblers.com/forum/topic/2412-exclusive-40-free-spins-on-girls-with-guns-at-all-slots-casino/
Mike: Than you should have your bonuses shortly
Mike: Provided of course that this is your first account on our casino and you have not received welcome bonuses with us in the past
Me: yes, i am in those condition. You can confirm it
Mike: Excellent
Mike: We would like to welcome you to our casino and wish you the best of luck and enjoyment playing with us!
Me: well, first bonus just arrived
Me: it lacks free spins
Me: but tey don't have WR, isn't it?
Me: (the free spins)
Mike: Bonus credits won on the free spins have wagering requirements
Me: Terms&Conditions: Wagering requirements: No wagering requirements for free spins NO maximum cash-out Excluded countries: US and France.
Me: aren't you in accordance with your EXCLUSIVE referral for this promotion?
Mike: Payouts won while playing free spins are credited to a player’s bonus balance.
Me: and, by the way, your collegue confirmed this before my registration
Mike: According to terms & conditions of the promotion
Me: there are no Terms & Conditions for THAT particular promotion. This is an agree with your referal
Me: or isn't it?
Mike: I quoted that from the terms and conditions on the link you just provided
Mike: where did you see the referral ?
Me: me too
Me: Quote Terms&Conditions: Wagering requirements: No wagering requirements for free spins NO maximum cash-out Excluded countries: US and France.
Me: http://www.askgamblers.com/forum/topic/2412-exclusive-40-free-spins-on-girls-with-guns-at-all-slots-casino/
Me: what is then your opinion? As I told you, the last assistante confirmed that
Mike: Yes I just read through the link you provided
Mike: Thank you for pointing this out
Mike: Allow me a moment to bring this up with the manager here
Me: and?...the free spins winnings are
Me: ok, of course
Me: thanks for your kindess
Me: *kindness
Mike: Thanks for your patience
Me: not at all
Mike: The full terms and conditions of this offer do apply, the 'no wagering requirement' on free spins was intended to say that a player is not obligated to playing the free spins, and they expire 30 days after being credited if they are not played
Mike: I see that this ad on AskGamblers can be confusing
Mike: And will pass this on for review with casino management
Me: ok, I see. As you can imagine, nobody infers that from the stated words. Hope you understand.
Me: I will not be enoying, just want to be sure
Me: well, over and out by now
Mike: We are glad that you were here to point this out
Me: thanks a lot
Me: bye
Me: Miguel
Mike: We are thankful when our players help us become aware of the advertisements on different sites
Mike: Ok Miguel
Mike: Have a wonderful day!
Mike: It’s been a pleasure to assist you. Thank you for using our Live Help service and remember that we are here 24/7 for your convenience
Well, it is up to each one of you to be alert to the need of not click and go without critical spirit and direct contact with each casino. For me, is the second time in two weeks that a stated promotion is not exactly what it seems.
Good luck to all
Miguel
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