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Edited: Newbies to online casinos, read all the terms!


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Hi there people, just wanted to get off my chest and also warn other new comers to online gambling to pay attention to everthing.

I just fininshed my first round on bitstaz with a $200 pplayed some black jack won a feww hands losts a few, then went to the slots and ran down my credit approx 260 with bonus credit and wacthed as i bet $5 hits on lucky coin, near the end i hit an awsome feature run and endend up with $1800 only to have it confiscated about 5 mins later, apparently because i am a dumbass, so thats that then

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Hi there and welcome to AskGamblers. 

 

Have changed the title of your topic a bit so that it makes a better sense, hope you don't mind. 

 

Yes, you are totally right - not reading and understanding ALL casino and bonus terms prior playing is a sure recipe for a disaster. Unfortunately, most new players realize that when it's too late and their funds are either being confiscated or significantly reduced due to some bonus and/casino term violation. 

 

The advice is pretty simple - read, read and then read again! There's a huge amount of valuable information regarding the first steps in online casinos across the internet and in AskGamblers either. Such as this one for example:

 

How to choose an online casino safely - a beginner's guide from ValDes!

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Hi there people, just wanted to get off my chest and also warn other new comers to online gambling to pay attention to everthing.

I just fininshed my first round on bitstaz with a $200 pplayed some black jack won a feww hands losts a few, then went to the slots and ran down my credit approx 260 with bonus credit and wacthed as i bet $5 hits on lucky coin, near the end i hit an awsome feature run and endend up with $1800 only to have it confiscated about 5 mins later, apparently because i am a dumbass, so thats that then

 

I'm guessing you fell short of the 'max bet' rule? Don't think I need to elaborate any more on what Valdes has already said. I just hope you'll take onboard your mistake and next time you can have a success withdrawal.

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Hi there people, just wanted to get off my chest and also warn other new comers to online gambling to pay attention to everthing.

I just fininshed my first round on bitstaz with a $200 pplayed some black jack won a feww hands losts a few, then went to the slots and ran down my credit approx 260 with bonus credit and wacthed as i bet $5 hits on lucky coin, near the end i hit an awsome feature run and endend up with $1800 only to have it confiscated about 5 mins later, apparently because i am a dumbass, so thats that then

Hello Murphyslore and Welcome to Askgamblers

 

You mentioned you placed $5 bet per spin? I had a look at their terms and noticed the following :

 

12. Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/GBP/USD/CAD/AUD, 50 SEK/NOK.

 

If you placed $5 bets then you should be fine and they should not be confiscating your cash at all. Or did you bet higher than $5?

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Hello Murphyslore and Welcome to Askgamblers

 

You mentioned you placed $5 bet per spin? I had a look at their terms and noticed the following :

 

12. Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/GBP/USD/CAD/AUD, 50 SEK/NOK.

 

If you placed $5 bets then you should be fine and they should not be confiscating your cash at all. Or did you bet higher than $5?

Hey Shafiek,

yeah i bet a few 10 and 20 dollar hands on blackjack before i went to the slots, as i said apparently im a dumbass, cheers mate

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Thanks for the edit, and it does suck especially since it was my first experience online so back to land based casinos i quess

 

Online casinos can be a lot of fun you just need to make sure your entering into something which you are crystal clear what you can and can't do. After all it's your hard earned cash you're spending!

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  • 3 weeks later...

Very harsh to have to learn this lesson that way - if you had only placed one or two bets too large you may of had a chance to get the decision reversed by support, but if you hadn't actually read the terms in advance its likely you will of made a large number of such bets and so will have to accept you fell foul of the rules this time. If your going to play with a bonus these days you MUST be sure to have checked all the terms, including any general promotional terms as well as those for the specific bonus you are claiming. If that all sounds like too much trouble just skip the bonus altogether and play with your own funds.

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