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Expired: No Deposit, €10 Free for New Players, at Ace Live Casino


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Hello there :)

 

 

Is some holiday around? I'm curious because our casinos are pretty generous recently :D

Try out some sooper dooper games from Sheriff Gaming and Visionary iGaming, at Ace Live Casino! Still not enough to give them a try?

This certainly sounds better - EXCLUSIVE: No Deposit, €10 Free New Player Bonus!! Ha? :)

 

 

How to receive it:

 

 

 

 

Terms&Conditions:

 

  • Wagering requirements: 40x
  • Maximum Cash-Out: €50
  • Excluded Games: Blackjack, Blackjack Early Payout, Baccarat, RNG European Roulette, Texas Hold'em Poker, Trente Quarente and Outside bets for all Roulette games.
  • Validity: One month
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Hello luc, where u been Hun? Haven't seen any posts from you for a while. Anyway just to let you know I tried claiming this bonus yesterday, emailed who it says to and got a response back about 3 hours later saying they were about to credit me my bonus when they realised I hadn't completed registration. So they gave me a link and step 2 of completing registration is to deposit? And they said to email them once this is done then they will issue bonus..do you have to deposit to receive it do you know?

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Cant send email! 

This message was created automatically by mail delivery software. 


A message that you sent could not be delivered to one or more of its 
recipients. This is a permanent error. The following address(es) failed: 

  [email protected] 
    (ultimately generated from [email protected]
    SMTP error from remote mail server after DATA: 
    host smtp.secureserver.net [72.167.238.201]: 550 5.7.1 SPF unauthorized mail is prohibited.

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Dear Ivan,

 

Our cashier is in the process of crediting your account with the free bonus when we discovered you have not completed the registration process.

 

There's a second step where you enter your cashier information. You can complete this process by doing the following:

 

(1) Log in to your account

(2) Click on  "CASHIER" .

(3) Fill out the personal information and hit the "Deposit Now" button below the form.

(4) Reply to this email letting us know you have completed this, and we will do the rest !

 

Cashier Manager.

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FEW MINUTS AFTER  :D 
 
DEPOSIT CONFIRMATION
Thank you **** ********,
Your deposit to AceLiveCasino.com has been processed successfully and an amount of 10 EUR has been credited to your Account ID zorori.

Method: Manual-Cash

 

Please contact Customer Services for any questions about your recent transaction.

 

B)

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  • 2 weeks later...

Worked great, Got my 10 and started playing some slots. After some 30 min of playing now im up to 40 (was up to 50 at one point) and a believe i can get something outa this if i play it slow, took a break and planing to finish the wagering later today as i think im in a good position to do that.

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Worked great, Got my 10 and started playing some slots. After some 30 min of playing now im up to 40 (was up to 50 at one point) and a believe i can get something outa this if i play it slow, took a break and planing to finish the wagering later today as i think im in a good position to do that.

 

Hey dude! :) Where have you been for so long? We've missed your comments under the no deposit bonuses! ;)

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Well a bit busy and didn't have the time for the forum posts, but you guys deserve more  big time and will try to keep more in-touch as much as i can. As there is no way of me checking my wager i need to write and email to support and wait for their reply as of how much i have wagered ( im prety sure im over the 70-80% mark) got 50.5 eur in balance and should play it safe :) will get you updated as soon as i get the reply.

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Yep, i cleared the bonus easy but manipulations coming from the Casino denying me my winnings i will shortly make a report on this as this is a Askgamblers Promotion, I've been in the online gambling busness for some time and that 50 Euros for me wont make a big difference either to them or to me, its their reputation on line as a Casino. They acted so unprofessional will keep you updated about the case too.

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Dear Sir,

 

Thank you for your patience whilst we reviewed your complaint.

 

Once again we do apologise for the original delay in providing you the requested game data which was human error on our part but not a manipulative tactic of any sort.

 

With our best wishes you’ll find a credit of €50 is in your account. You may request a pay-out or continue playing, the choice is completely yours.

 

We understand that there are casinos that do employ some of the methods you’ve mentioned to delay or avoid paying out winnings but we would like to assure you that Ace Live is not one of them.

 

We hope the situation has now been resolved to your satisfaction but if not please email with any further comments or concerns and I will make sure they are forwarded to the correct department or individual.

This is after i have "threaten" them with reports  on Askgambers, SBR and Casinoreview it really had to come to this. This is the power of information. Thanks for this promo guys its not about the 50 Euros its about sending a message.

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Well its good that it didn't go thou me posting a complaint, for all users that play this bonus/Casino need to know there is no way for them to check the wagering completed other than sending an email to support and asking them to provide it themselves manual. 

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