Lucky13

this mesage they send to me today can i have your opion for one more time?

Dear Efstrtios,
After re-checking your complaint, we can only repeat our previous answer.
You have played on the Freaky Wild West as follows
Games: 25175, Currency: EUR, Staked: 248090.48, P/L -2256.92, P/L % -0.91.
There is a relation between stakes amount to bonus games payout
through a propriety algorithm. In the specific case you had 82 bets of
0.30 which counted towards his bonus prize. in other case the random
mechanize paid prizes in relation to higher average.We suggest you
check all your bonus winnings in relation to the stakes. I believe
that according to your complaint logic you will have to return monies
to the casino.
We can see that the overall player profit % on this game is -0.91%
which is below the designed house hold. As always, gambling is a
matter of luck and self discipline. The RNG and the gaming system are
tested by independent laboratory.
We are willing to offer a 100 EUR bonus in order to put this matter
behind us.

Hey Lucky13 -Hope all is well with you. I am new to this site and registered a complaint against Cool Cat Casino yesterday. Can you explain the four day timeframe to me? Thanks Have a great day. Cris