Drama at SmartLive

Drama at SmartLive

September 3, 2009.

Last week's rumours of trouble at Smart Live Casino, and subsequent reports that the operation had started to axe affiliates, were enhanced this week by reports that London-based managing director Arthur Baker had abruptly resigned after some friction with the owners.

The communication with affiliates attributed the shutdown to "ongoing technical issues and integration with Income Access which we are unable to resolve fully.

"We have been constrained up until now with managing this on a manual basis but it is not going to be possible to continue in this way if we want to offer the best service possible. Therefore with regret all affiliate accounts will be closed and no new affiliates will be accepted to the program." Affiliates were assured that all accounts would be paid up.

All attempts to contact the operation's management were ignored despite several attempts. The industry publication EGR had more success, managing to elicit a statement - presumably from the owner - which thanked the departing md for his efforts and wished him well for the future. The statement also hinted that the affiliate program would be relaunched later this year.

Smart Live is a live gaming casino operated by Smart Live Corporation of Malta and London. It uses a mix of proprietary and Net Entertainment software.

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