In the Win Palace Casino i just have fun on a very special way out there.
The special at this Online Casino: Each of the 94 Slots has a jackpot of his own so that
there is the chance of a really huge profit at every spin. Moreover, i have played the 52
hand and 100 hand at the Blackjack.
All together, I had some problems to finding the suitable game which i wanted to play.
The flash version has not really all Games available which i can use in the Download
version.So nothing for me.
What I have played was Lucky Shamrock and i could win 40 free games on a use of 50 cents
per spin.Incomprehensible 390 euros brought the free spins and i did get some more free
spins cause of the Expending wild which came often on the first and last side.
I have send my verification Documents immediatly to the Customer Support, which had
looked after a couple of days and worked on it so my account was verified and ready to
pay out .
I could made a withdrawal of 30 euro and had saved my deposit.The money was on my Skrill
account shown after 2 days. Not the fastest out there but it's okey.
I don't think I will come back ever again despite the events or what else is proceed by
the Win palace ! The Support has given me all to know. I was left on my own , in this
casino but just read.
I expected to be treated with utmost respect when chatting with one of their live chat
operators. It turns out they did not handle or stayed in a professionally friendly
manner.
All I wanted was to know if there are any cash out limits because it might be good to
know if I end up with a pile of grands ($1k). The chat operator said," Why don't you use your
own two eyes and check them yourselves!" then he ended the chat. Unbelievable! While
under an angry yet insulted state I called up Live Chat again to see if I could speak to
someone else and you know what happened after? No one was responding, not after 30 minutes of
waiting!

I have nothing but bad things to say about WinPalace! When I first came to WinPalace I expected to be treated with utmost respect when chatting with one of their live chat operators. It turns out they did not handle or stayed in a professionally friendly manner. All I wanted was to know if there are any cash out limits because it might be good to know if I end up with a pile of grands ($1k). The chat operator said," Why don't you use your own two eyes and check them yourselves!" then he ended the chat. Unbelievable! While under an angry yet insulted state I called up Live Chat again to see if I could speak to someone else and you know what happened after? No one was responding, not after 30 minutes of waiting! The worst part was not over. Regardless of that bad and unpleasant moment I started playing on my $25 no deposit bonus to meet their wagering requirements. The Winnings I got were nothing but precious rocks and dirt you would normally see on the ground. I did not win a single bonus or free spins feature. I could not believe it! Just when my bonus ended terribly I chose to uninstall and block any incoming emails from WinPalace. Well it is a good thing I made research before making any commitments of any kind otherwise I would have lost dollars trying to win when in reality there are no wins, just pure losses circling the casino that is WinPalace. They should serious rename their casino name to LoserPalace! I should of known better than to come to a casino where people would brand this casino as a scam. I did not believe it because I wanted to check it for myself! After reading everyones claims and reviews I decided to get away from this casino to avoid any losses of any kind. Time, Money, space for my desktop you name it! I don't think I will come back ever again despite the events that preceded it nor will WinPalace deserve a rating!

Do NOT play here. They have stolen over $5400 of my wins!!! Refusing to send me the wire transfer and have stolen my remaining $2400 that I had in credits.. now is ZERO!

If somebody has an attorney to recommend, please let me know.. I have all the transcripts and the screen shot proving that money was rightfully mine!

My experience at Win Palace Casino is a very unusual one at that. While briefly attempting to read some of the reviews on here in its regard I see that there are a lot of people unhappy with their payouts.

I was playing at Win Palace Casino one day with bonus money and hit a jackpot that must of been around $4k and I went to cash it out and was told that I still had some massive play through still and that I need to play it off.

I was new to online gaming and was really liking all the free giant bonuses for signing up and of course really knew nothing about online gaming because I did not take the time to look for any reviews like these online or read the terms and conditions of the casinos. I ended up loosing every bet trying to meet the play through requirement.

Next I hit a withdraw-able $17k jackpot playing the game Texan Tycoon and was absolutely shocked. I have a photo of the Jackpot that I submitted here to ask gamblers.com so that they could see that I have really played and consider myself qualified to comment inn regards to online casinos that I have played at primarily with free money no deposit bonuses.

The first thing I did was call them and was even more shocked when to find that they were not very interested in talking to me. It was a strange experience that made me rather uncomfortable. The woman was not very familiar with large withdrawals and I had no idea that if approved as legit I could only receive $3k a week payments.

I requested a $3k withdrawal and played off the rest like over a few days time. I then reversed the withdrawal 4 days later since they had not yet started the payment and eventually played it off to. But the great thing was that they gave me back thousands of dollars in bonus money and even a free iPad.

The management staff are all really great people in my opinion and even though I have never requested another withdrawal I have great faith that they would pay me if I hit another Jackpot and asked for a withdrawal.

~srsean1968

Don't play here cause they don't pay you in full. I ve won a 10K random jackpot here and was approved only $ 500. I requested a max of 3000max withdrawal thru bankwire and they only approved me for $500. They told me I have to play with them longer to get the rest of the money. I 'have lost thousand here and paying me back $500 out of $3000 is a joke. I knew it was too good to be true win I hit that random jackpot.

Last week I found myself bored one evening with nothing to do and in need of some entertainment. Being broke at the moment meant that it was time to find a fresh casino freebie. My search eventually turned up an exclusive no deposit offer for WinPalace with attractive terms, despite allowing only slots or keno, and I wasted little time signing up at the site. While RTG is not one of my favourite casino platforms and I typically like to mix up my play with some table game action, I was in the mood for something different that day and eager to get started with the $40 free chip. Perhaps I would make the 35x playthrough and be able to withdraw the maximum $200…

When trying to use the unique coupon code in the cashier, however, I hit a stumbling block as I got an error message stating that it had already been redeemed. I immediately turned to live chat for assistance and related my desire to claim this specific promotion. Yet the support rep enthusiastically informed me that she was going to find me the best offer available and then proceeded to tout a $80 free chip that, upon further enquiry, had a smaller maximum cashout amount and more than double the playthrough rate of the one I wanted (although table games were permitted). Only after declining it did she finally resolve the issue with the original code and credit the bonus to my account.

I decided to play a slot I was somewhat familiar with and opened Cleopatra’s Gold in my browser, given that these days I normally prefer the instant play version to a casino download. By this time I had already noted that, compared to other RTGs I have played before, WinPalace had a poor online layout that made finding a particular game rather cumbersome. Another negative I discovered after loading the slot was that I could not find any ‘options’ or ‘settings’ menu and, crucially, could not turn off the audio, which is one of the very first things I do whenever I start playing any casino as I prefer silence or listening to my own music instead. Turns out I did not have to deal with these inconveniences for long as, at $0.40 per spin, I was unable to get any traction on this slot and though I did hit free spins one time, the bonus soon ran out.

win palace is a scam and im currently having an attorney investigate there site i feel like there stealing peoples money should be an arcade not labeled as a casino

So, finally we came to one my favourite RTG powered casino – WinPalace. Yes, a few years ago WinPalace casino was one of the few reputable and honest RTG casinos, which was furiously defending its reputation. Although I played in more than 180 online casinos so far I was never spoiled with so many free chips offer as during my stay there! I played at WinPalace for more than a year and for that time I got more than 1000 (one thousand) free chips! The support was really fast, accurate and rather polite – they were talking to me with a “Sir” in the end of each sentence, something you will not meet in any Microgaming casino support squad, despite of the fact that they are far more reputable! Anyway, brilliant support and outstanding amounts of bonuses and promotions, although I didn’t used them much because they were all sticky, and sticky means not cashable, and not cashable is something that I avoid at any cost!:) Even the finance matters were tip top. Yes, it is true my first withdrawal was delayed a little bit, but it was due to documents verification and I got the money in less than a week! This is rather acceptable according to my standards, having in mind that even the so reputable Microgaming casinos will pay you for the same time! So, everything between me and WinPalace casino was just perfect, except one thing – the luck! Why I had to be so lucky in all the bunch of the other scam RTGs and right in the casino that is honest the only luck I had can be described with the value of 0, zero, nada!:) The higher the bet I set, the lower the winnings became! Absolute disaster, but I suppose the problem is in me, not the casino, since I am the one who defines its own luck, right!:)
Unfortunately, nowadays it seems that the things have changed and this once honourable casino has taken the short road of being a rascal and not to pay your customer! I hope WinPalace will manage to clear all the issues and become once again the steady and trustworthy casino it was!
So, to summarize I will use some simple rating scores:
Support: 7/10
Software: 9/10
Security: 5/10
Finance: 6/10
Bonuses: 10/10
Terms&Conditions: 7/10

Overall: Good and safe online casino once! Too many withdrawal issues now – be extra cautious there!

Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

First of all, the "bonuses" are a bunch of garbage. This piece of software is made for the sole purpose of screwing you over. Sure their policies may be lurking around...somewhere...if you dig hard enough. As soon as you login to WinPalace you're presented with scrolling "bonus" codes. Get 150% of deposit, 250% of deposit, and so on. I can't recall seeing anything more deceiving in my entire life. Apparently you cannot get a cent back if you use these "bonuses", unless you're planning on winning over $2,000... And even if you don't use the bonuses, you still have to fill out "verification forms". Funny how it can take weeks to see a cent of your winnings, if you even get to see them at all, due to this "verification process"...yet you can feed them your money and of course they'll be happy to take it immediately from you! you'd think that perhaps WinPalace would WARN you that you can't withdraw money immediately... or furthermore, WARN YOU THAT YOUR WINNINGS ARE VOID IF YOU PLAY A GAME "NOT OFFERED" WITH THEIR BONUS CODE. I've never heard such misleading bullsh*t in my entire life. So if blackjack is one of the "forbidden" games in the bonus code you're using, and you play a game or more, you're screwed. Of course there's no pop up warning telling you this before hand. WinPalace relys on a users naiveity. and i was really stupid to waste money on this scam. yes I should have researched beforehand that this was a complete scam. but now reading other's testimonies, I am giving my own. WinPalace is a scam.

I been playing with win palace for a couple of years. The pay outs as of late has gotten terrible. One of the things I notice is that the jack pots spin widely and always resets itself back to the original amounts if you sign out and back in so I know it is not accurate. The other thing I noticed is that when you finish your play through the amounts on the slots are a lot less in paying out. Overall i enjoy the games. I have never done a cash out because I do not like their policy on the information they are requiring.last time i checked they wanted drivers license copy of a blank check, bank routing ,credit card used to play and photo. I believe social security number was also asked for along with your full address etc. From what i have been reading it is up to security to decide how much you can cash out at one time.That is something that i am not to thrilled with either and the time it takes to get your money. I see no reason why you can not cash it all out since its your money. I spend quite a large amount of money online with casino more so to see what the max winning is that I can get.

Hi. Winpalace is very like to give you nodeposit bonus. I received it, because i like it. I receive 40$ with 30x wager and start playing.
At first i download enchanted garden and start spinning. Got some free spins, got and won there about 40$. After it i am joined alladin wishes, win there some too, after it i won more , and my balance became 200$. After i decide to make a break, and just search about this casino a bit. And i was very very upset :( Tonns of complaints, many bad reviews, etc. Anyway, i am just understand that i dont want to made deposit in this casino and even play there. So i lost all my moneys with 5$ bet in t-rex.
So, winpalace powered by RTG, and its nice software. But dont play! Winpalace also offer you many nice bonuses, up to 300% and also with no max cashouts, and with good wager. But stay away from this casino guys, better deposit money to another casino of RTG. You can do it in slotastic casino, jackpotcapita, in any casino of Club world group. But dont give winpalace any of your own money. In very good chanse you will receive it back in weeks, even months. Just see how many complaints they had there :( No way for this casino i think. Or they just start promote good service and dont pay for weeks, or they lost players. Its my opinion. I am very very rare say that i dont recomment casino, but now this is this time. I DO NOT RECOMMEND. DONT PLAY THERE. As i said, if you want RTG casino, just search on askgamblers and you will find many good casinos to play. I hope you understand.
This review for you by alexmou12, i hope you ok , and dont be cheated by casinos like this!

Winpalace Casino is Rtg Software casino . They have download version and http version to play.
Winpalace offered 200% slots bonus and a lot others special codes bonuses to slots or table games.
When player accepts bonus enter some code and do deposit then have in cashier all importand rulez

- Eglbile games , and wager - left turn amount must be done to be able to make any cashauts. Importand things is if player will be play in example rulete or video poker - but bonus is only for slots then if player make wager in eglible games but do only one spin in table - All winings will be automatic lose .- suportt answer will be broke rulez no pay....

Deposit bonus codes usualy dont have max cashauts. No deposit codes - this casino often offered no deposit codes for all players - depositors and no depositors. So no deposit codes have usualy max cashats 5 x bonus amount - If player never do deposit and win using no deposit codes then must do deposit 21$ using netteler and can withdrawal 5 x bonus amount+21 .
Usually in RTG casino people cant use 2 x no deposit codes in row but im use 2 and win and recived cashauts - mayby this is my luck ? or mayby they dont have this rulez im not sure


Minimum withdrawal - last time when im play was 100.
Abuat cooperations players- support - they have live chat and emials support. -
If player do first withdrawal then must send a lot documents. and print special documents - copy id - copy billing from bank or phone billing + print special documents from casino - next write informations -scan documents - and send to cashier emials. Yes is a lot documents in this place . to do correct verifications in first winnings

Next bad things is 10 days time reverse withdrawal - This is to long if you win and make withdrawal you must waiting 2 weeks in reverse withdrawal time.

And withdrawals methods they have some problem with withdrawal to money bookers.... if you dont wonna problems better will be using netteler.

Im see in web a lot ROQE casinos using RTG software what abaut Winpalace : mayby this is not perfect place to play but is clear and pay players if players read terms and conditios dont broke any rulez and waiting 2 weeks reserve withdrawal time.

abaut + and - in this place

Good informations
+ A lot no deposit codes for all players depositors and no depositors
+Live suuports and special deposits codes somtimes personal sends to player emials

Bad things

- 10 days reserve withdrawal time
- a little hard veryfications when player do first withdrawal a lot copy documents.

And last things abaut first post with reveviev added from some person - we must know somtimes supports - give us wrong answers - So if we wont somthing - in first step we shoud try find this in terms and conditions - to make sure all is good - becose somtimes people working in live chats dont have informations abaut hard question or give us wrong answers - We wont somthing first step try find this in terms and conditions - secund ask live support.




Winpalace casino is not the best place to play But is clear place so in you decided do deposit and win dont broke rulez and send all veryfications documents so Casino pay you

My ratings for Winpalace is 5/10 this is only my opinons abaut this place

AVOID at all COSTS ! THAT PLACE is a DISGRACE and their customer care representatives are of HORRIBLE service !

I did a mistake to lose my account details and when I went to fix the problem and recover my account details, they adviced me to register a new account because they was not able to recover my old account details. After I lost about 300$ in two of their casinos and sent them all of my personal documents, they have decided to close my accounts on all of their casinos because I was helding ``multiple accounts`` at one of their casinos ! Note that if I had won they would have NOT paid my winnings, but only my last deposit back, nothing less and nothing more. (Thank God I did not won a random jackpot !) Their casinos are WinPalace, SlotsJungle, Casino Titan, GoldenCherry, Mayflower, and Grand Macao.

Also, ALL THE TIME, they and their rogue affiliates where spoiling me with lots of SPAM GARBAGE emails even if I did took steps to fight to stop that crap business practive. NADA ! They CONTINUE to spam me even now after I`ve got all my account closed ! ONCE AGAIN, AVOID AT ALL COSTS ! These SCUMBAGS ARE OF THE WORST KIND ! AVOID ! AVOID !