Winbig 21 Casino

Withdrawal info

2-5 days
E–wallets
5-7 days
Bank Transfers
7-10 days
Pending Period
Players from United States accepted.

Casino Review

Winbig 21 is an online casino that aims to provide the thrills of Vegas-style gaming to players sitting at home. They are powered by Rival Gaming, one of the industry's most well-known software providers. The casino has been officially licensed by the jurisdiction of Cyprus. They currently accept players from the US and many other countries around the world.

Games

The selection of games at Winbig 21 includes an impressive variety of slots. Players have three different slot categories to choose from: conventional three-reel slots, bonus video slots, and interactive i-slots that take standard video slots and really bring them to life. Each of the games is available at virtually any bet denomination.

In addition to slots, Winbig 21 features a number of different table games. Try your hand at single-hand and multi-hand blackjack, roulette, baccarat, red dog, craps, war, and Caribbean Stud Poker. These games all feature realistic animations and a wide range of betting options to accommodate all types of players.

The video poker selection at Winbig 21 is large enough for most players. They offer a total of seven different variants: Jacks or Better, Tens or Better, Aces and Faces, Deuces Wild, Joker Poker, Deuces and Joker, and Double Joker. These games all feature top-notch graphics and generous paytables.

Support

We have found that Winbig 21's support team is satisfactory for most player needs. Get in touch with a representative 24/7 through a variety of different methods, including live chat and toll-free US and UK phone. You can also send the casino an email and expect a reply within 24 hours in most cases.

Security and Fairness

The Winbig 21 server has taken the necessary steps to keep you safe while playing. Most importantly, any sensitive data you furnish to the casino for the purpose of registering your account or banking is kept safe with SSL encryption. This technology makes it nearly impossible for anyone to take your personal or financial information.

The Rival Gaming platform has been proven fair by numerous independent audits. Unfortunately, the Winbig 21 website does not provide this information. Although we have plenty of evidence to show that the games are fair, it would be much better if Winbig 21 provided this information themselves.

Bonus codes

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Code not required

Exclusive
$231
Free Play/62 Min.
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Bonus: $231
Max. Cashout: 1xb
W.R: 3xb
Cashable: No

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Code not required

20%
Weekly Cashback Bonus
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Bonus: 20%
W.R: 30x(d+b)
Cashable: Yes

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Code not required

$50
Refer a Friend Bonus
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Bonus: $50
W.R: 60x(d+b)
Cashable: Yes

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Casino complaints

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Have troubles with Winbig 21 Casino? Submit a complaint or Learn more.

7 of 16
Resolved Complaints
3 days
Average Response
2 weeks
Avg. Complaint Life
2213 USD
Average Amount

Unresolved

I completed my wagering of 5600 euros and I won 604 euros but the system does not permit to me to make the withdrawall and on chat they say they have ...

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Unresolved

I completed my wagering and I can not withdraw my winnings, the casino invoked as excuses I have not reached the playtrough then that is wrong. Then ...

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Unresolved

Played at this casino several times. All of my deposits are valid and paid in full. I submitted all of the required paperwork and it was all accepted ...

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Casino details

Official Website
http://www.winbig21.com
Software
Rival
Deposit Methods
Bank Wire Transfer, CLICK2PAY, MasterCard, Neteller, UseMyBank, Visa Electron, Visa, Skrill
Withdrawal Methods
Bank Wire Transfer, CLICK2PAY, Neteller, Skrill
Withdrawal Limits
Not Stated
Currencies
Euros, US dollars
Languages
English
Allow Manual Flushing
No
Established
2012
Licences
Cyprus
Casino Type
Download, Instant Play

Players reviews

reviewed on 07/06/2014

AND CONTINUE MY FIRST POST - THEY STOLE MY WIN 9000, SO THEY BACK MY ONLY MY DEPOSIT 250 EUR. SO, IF I LOSE THIS BIG MONEY, I had a foul mood, so I want lose and this money too - because i know, that wait on money I must more as 1 months. So, what a coincidence - I again win!!!!!!!!!!!!!! my summarum win is 3000 eur. So, I want withdraw - but - my cashier is CLOSE!!!!! and I again write support - please, I want withdraw, you stole my win, so I PLAY WITH MY MONEY ONLY!!!! WITHOUT PROMOTIONS!!!! SO THIS IS MY MONEY AND MY WIN!!!! So, the 4 (!!!!!) days write me about "technical problem" (because they wait that my patience end and I lose money/, and If I no lose and still wait on withdraw - TODAY THEY WRITE ME, THAT I CAN WITHDRAW ONLY 250 EUR - THAT I NOT CAN PLAY WITH MY MONEY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU IS REALLY CRAZY OR I DONT UNDERSTAND ANYTHING?????????????????? PLEASE, NO PLAY IN THIS CASINO, STILL ONLY LIE, LIE LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!THEY MUST BY ON BLACK LIST!!!!!!AND CLOSE LICENCE!!!! Here is my chat about this : Please wait for a site operator to respond.
You are not currently in a chat session.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'david'
david: Hi
eli: Hi David
eli: Why I not can made withdraw now???
eli: why in cashier is Due to current withdrawal limits, this withdrawal method is not available at the moment
eli: YOU IS CASINO OR JOKE????
eli: you stole my money - my all win, now I play with MY money - my deposit - WITHOUT promotion - so why problem again????
david: please wait
eli: What invent again ? :-DDDDDDDD
eli: SO?????????????????????
eli: creative quickly???? :-DDDDDDDDDDDD
david: sorry there was some technical problem
david: and now i am enable to open your account .
david: so please you contact us after 6-7 hours
eli: so - after 6-7 hours I will can withdraw - really??????????????????
eli: because I know "your technical rpoblem"
eli: before my reverse withdraw was OK, after - no, so what technical problem????
eli: and I still wait mail about my stolen win!!!! from your management
eli: collegue promise me, taht up to 48 hours I received answer, so?
eli: and why I must wait 7 hours ??????? you can stolen money during play, so you must knoew repair cashier immediately!!!!
eli: so???????????????????
eli: very slowly support......
eli: so????????????????????????????????????????
eli: you is here or on holiday???????????????????? :-DDDDDDDDD
eli: HALO I WAIT YOUR ANSWER!!!!
eli: super, this chat I will copy to askgamblers too - support je BEST!
eli: bye
Please wait for a site operator to respond.
You are now chatting with 'david'
david: Hi
eli: David, I can not still made withdraw
eli: How much I will wait else?....
eli: still in cashier close all
eli: So?
david: please wait
david: sorry there was some technical problem please contact us after 2 hours .
eli: David, you know WERY WELL that this NO technical problem, but your work!!!!!!
eli: so why you do this??????????????
eli: About this I too must send complaint to askgambers???? you want, so as your renome fell on 0?...
eli: Because my patient has limits!!!!!!!!!!!!!!!!!!!!
eli: SO DAVID????????????
david: please you understand that .
david: please contact us after two hours .
eli: OK, last contact after 2 hours, this is no normal..... very good casino...bye

Please wait for a site operator to respond.
You are now chatting with 'david'
david: hI
david: How may i help you?
eli: Hi David, Iam back after 2 hours, so?
david: You have to wait for tomorrow about your issue
eli: THIS IS JOKE?????
eli: WHY I MUST WAIT IF I WANT WITHDRAW FROM CASINO MY MONEY - MY WIN??????????????
eli: YOU WAIT ON MY LOSE OR WHY THIS SPRAWL?????????
eli: YOU WRITE ME, THAT AFTER 6 HOURS I WILL CAN WITHDRAW
eli: SO???????????
eli: I WANT YOUR ANSWER NOW!
eli: YOUR CASINO ONLY STOLE MONEY, YOU WANT ONLY MY DEPOSIT, BUT WIN YOU DO NOT WANT PAY, YES????? OR WHY THIS OBSTRUCTION??????????????
eli: TOMORROW YOU WILL WRITE ME, THAT IS WEEKEND, SO I MUST WAIT UP TO MONDAY, YES????
eli: OK, I WILL SEND THIS COMPLAINT TO ASKGAMBLERS, FOR HELP.
eli: BECAUSE THIS NO REALLY!!!!!

Please wait for a site operator to respond.
You are now chatting with 'David'
David: Hi
eli: Hi David, so, I still have in cashier Due to current withdrawal limits, this withdrawal method is not available at the moment.
eli: you write me - please go after 6 hours, after 2 hours, tomorrow. So I vack "tomorrow"
eli: still "technical problem"????
eli: or your casino want only deposit money?
eli: when I can withdraw my money?
eli: or I must again send complaint to askgamblers about this???
eli: David, I wait your answer!!!
David: please wait now i check your account
eli: ok
eli: so???? very long time you check...
eli: why you still check and check and check - you very well know that I have everything ok, I want only WITHDRAW!!! so please OPEN skrill!!!!
eli: Halooo David??????
eli: this is normal work support - ignored player????
eli: you still write me that Iam VIP player :-)))))) so, if other player not VIP so they must wait on answer one year???
eli: OK, David, I WILL SEND COMPLAINT ABOUT THIS - RENOME YOUR CASINO WILL BE ABSOLUTLY ZERO -0. SO YOUR CASINO QUICKLY WILL BE CLOSED, BECAUSE YOUR CASINO IS BIG FRAUD, THOUGH???


Please wait for a site operator to respond.
You are now chatting with 'Jennifer'
Jennifer: hi
Jennifer: how may i help you?
eli: Hi Jennifer
eli: I still wait answer - when I can make withdraw!!!
eli: still david write me - after 6 hours, after one day etc
eli: so when???
Jennifer: i told eli to contact tommorow
eli: tomorrow is TODAY
eli: yesterday you told me
eli: and David
eli: too
eli: and David write me - after 30 min 17:00
eli: now is 20:00
eli: so?
eli: this is no normal!!!!!
Jennifer: because no one is available
eli: 3 days ????????
eli: this no true!
eli: why your casino have block cashier - wihdraw???
Jennifer: there is some technical issue going on from server end
Jennifer: so it will be resolved by tomorrow
Jennifer: and everybody will be there tomorrow for sure
eli: You mean that I believe it?
eli: Ok, last,
Jennifer: so i request you to contact after 21 hours
eli: I will back TOMORROW
Jennifer: after 21 hours you can contact us
eli: 17.00, OK?????????
eli: I can write to you 17:00 tomorrow????
Jennifer: from now 21 hours
eli: yes
eli: OK, I HOPE THAT TOMORROW YOU OPEN MY CASHIER FOR WITHDRAW!
eli: BECAUSE I KNOW THAT THIS NO TECHNICAL PROBLEM, BUT PROBLEM YOUR CASINO.....WITH WITHDRAW....
eli: BYE



Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'David'
eli: Hi David
jennifer: hi
eli: please give me David
jennifer: how may i help you eli?
jennifer: i am using his account as i am new i don't have mine
eli: Jeniifer tomorrow is sunday
eli: really any will be solve this???
jennifer: james will be there tomorrow so he may help you out!!!
eli: okj, and Jennifer, I read everywhere, that your casino has very bad renome, why this??? Why your casino has very problem with withdraw etc?
eli: serious casino has still more and more players, so your casino still lose players
eli: because still slow payment, stole win etc
eli: your manazer Raul before help me with witdraw
eli: and you again make problem
eli: why this?
jennifer: cannot comment
eli: hm... so how I'm supposed to have confidence and play with you?
eli: you still write me, that Iam VIP
eli: still send me mail - make deposit etc
jennifer: yes ,there is some misunderstanding
jennifer: it will be resolved soon
jennifer: you are special player ,do not be worried
eli: so, I have today lucky day, I win again, without promotion, only with my money - so - if tomorrow will be everything ok with my cashier and I will can withdraw money - ok, I will play with your casino more, if no, if I will wait long time on withdraw - so this will be my last withdraw and play, OK?
eli: because If I have to invest - I want certainty, that if I win - so I will can withdraw too.
jennifer: even we wish player should keep playing
eli: I paly in casino Paradise8, This is Vegas, SlotsCapital - nothing problem! Only here....
eli: so if you wish - please made everything possible, for your players, no obstruction, no stole, no lie....
eli: ok Jennifer, I go tomorrow and I very hope that tomorrow I will can withdraw my money....
eli: bye
jennifer: i request you to contact tomorrow and contact james and he will surely hep you out
eli: ok, bye


Please wait for a site operator to respond.
You are now chatting with 'James'
James: Hi
eli: Hi James
eli: I wait on you
James: How may i assist you?
eli: Jennifer write me, that you can me help with open Skrill in my cashier
eli: I wait 4 days !!!! on possible withdraw on my account!
James: Yes please tell me
James: How may i assist you
eli: Hm - please open withdraw !!!!
James: Please give a moment
James: Let me check it

eli: Due to current withdrawal limits, this withdrawal method is not available at the moment.
eli: so please - I want withdraw my money - my win
James: I have checked your account
eli: ok
James: You can't withdraw sorry
eli: what????????????????????
James: As we have already told you that we return your deposit amount of 250 euro
James: But you are not allowed to withdraw more than 250 euro
eli: James, you STOLE my win 9000 eur !!!!!! and you return me MY MONEY - 250 EUR!!!!! SO I PLAY WITH MY MONEY!!!!!
eli: AND I WIN WITH MY MONEY!!!!!!!
eli: WITHOUT PROMOTION!!!!!!!!!!!!!!!!!!!!!!!!!!!!
eli: THIS IS JOKE??????????????????????
James: Sorry are not allowed to play with that and casino did't allowed you to withdraw more than 250 euro
James: We have told you already
eli: As you can give restrictions on my money?
eli: when you told me this?????????????????????
eli: YOR CASINO IS VERY BIG FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS MY LAST GAME IN YOUR CASINO - AND THIS I WILL SEND TO ASKGAMBLERS, BECAUSE YOU ONLY LIE AND STOLE, YOU WANT ONLY MY DEPOSIT, NOT GIVE WIN !!!!!!!!!!!!!!!!!!!!
James: We have return your deposit money of 250 euro and we have told you that if you want you can withdraw 250 euro
James: Eli please try to understand terms and conditions of the casino
eli: YOU STOLE MY WIN WITH PROMOTION UNLIMITED, YOU DEVISE, THAT THIS PROMOTION NO FOR MY ACCOUNT!!!!!!!!!!!!!!!!! AND TODAY AGAIN YOUR DEVISE??????????????????
James: We are not lying
eli: YOU DONT HAVE T&C!!!!!!!!!!!!!!! T&C YOU HAVE "own conditions"!!!!!!!!!!!!!!!
James: We have told you that you can withdraw 250 euro if you want
eli: YOU IS LYING - AND VERY VERY BIG!!!!!!!!!!!!!!!!!!!!!!!!
eli: YOU WAIT IF I LOSE MY WIN, IF NO - SO YOU DEVISE, THAT I NO CAN PLAY!!!!!!!!!!!!!!!
James: But casino did't allowed you to withdraw more than 250 euro
eli: I PALY WIH MY - MY MY MY MY- MONEY!!!!!!
eli: SO SEND ME MY WIN!!!!
James: You can cashout only 250 euro
eli: FUCKING YOU AND YOUR CASINO - I SEND NEXT COMPLAINT ABOUT THIS TO ASKGAMBLERS AND i VERY HOPE THAT YOU WILL BANCRUPTCY IMMEDIATELY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! BYE!

reviewed on 07/05/2014

I must write about my WORST experience with this casino!!!!!!!! Before I write already about my experience, but this is totally nonsense!!!!
I go to casino, and go to cashier. In my cashier I had bonus offer - 555%, 100%, 610% etc. And one offer - Unlimited cashout offer - 250% bonus. OK, I go. I click on this unlimited offer, I made deposit 250 eur, I received bonus and I start play. Everything ok, so? Next - after my first win in my cashier promotion disappeared!!!!! So, I write with support, that why this???? Support - sorry, technical error. /promotion is very important in cashier because I must play wagering - for withdraw/. Ok, promotion is again in cashier, I play next. After my next win - again this problem, again contact support, ok, repair. So, from 875 EUR I win up to 10000 eur! Vav, I am happy, I WIN!!!! So, I keep playing for fulfillment wagering. Play, play, my account still between 9.000 -10.000 , win-lose, win-lose. Wagering 50% already fulfillment. I play still....................................................and!!!!!!!!!!!!!!!!!!!!!!!!!! ONE MOMENT!!!!!!!!!!!!!!!!!!!!SUDDENLY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DURING PLAY!!!!!! I HAVE 0 - 000000 - ON MY ACCOUNT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I SHOCKED - WHERE ARE MY MONEY????????????????????? WHERE ARE MY WIN??????????????? ONLY 0 - ZERO - ON MY ACCOUNT!!!!! SO, I WRITE SUPPORT - Give me back MY MONEY, WTF?????? AND PLEASE READ - SUPPORT WRITE ME - SORRY, YOU no has entitled to this bonus!!!!!!!!! I no entitled to this bonus !!!!!!!!!!!!!!!!!!!!!!!! Do you understand?????????????? CASINO STOLE MY MONEY AND WRITE ME THAT BONUS , WHAT IS IN MY CASHIER - NOT FOR ME!!!!!!!!!!!!!!!!!!! THIS IS JOKE?????????????? THIS IS FILTH!!!!!!!!! THIS IS VERY BIG REASON CLOSE THIS CASINO AND STORNO LICENCE FOR THIS CASINO!!!!! I have complet history my win in cashier, complet foto and Prtscr my win!!!!! THEY STOLE MY 9000!!!!!! PLEASE, READ AND NO PLAY IN THIS CASINO!!!!

reviewed on 06/26/2014

Winbig 21 Casino is another casino that uses Rival software. I'm a bit nostalgic when it comes to Rival games because at the time I was entering the world of online gambling, and that was about four years ago, Rival games were my favorite. Actually I played only in casinos that used this software. I was attracted by the generous offer of no deposit bonus,attractive and interesting slot games. When it comes to Winbig21 casino I don't know which year it was founded but when I started with online gambling this casino didn't exist. Later, much later, maybe a year ago or more this casino showed up with a generous no deposit offer, I believe it was more than 200 euros. Off course it was an offer I couldn't refuse. I don't remember the wagering demands but they were a lot smaller than today's casinos. Still I didn't manage to meet the wagering demands and ask for a withdrawal. Later on i tried playing here a few more times each time taking some of their attractive bonuses but unfortunately I never had a withdrawal here. Winbig 21 Casino remains one of the few casinos that I never had a withdrawal in. I would like to say something about their live chat support. On their page it says that their live chat support is available 24/7. I wouldn't agree with that, at least that wasn't the case when I played there. I also remember that I once sent an email to their live chat and I got an automatic email that my question would be answered as soon as possible. But I never got an answer to my email. It's really unprofessional from them. Overall this casino offers great software with great games but I recommend that you choose some other casino to play and deposit and spare your self the bad live chat support and eventual problems regarding cash out. For this casino I give 5 out of 10.

reviewed on 03/28/2014

Testimony casino forum France:

Do not be fooled by its name, because you will not earn much on this casino which players turn round when it comes to paying any winnings. Yes! Here's another unsavory Rival casino customer service which is conspicuously absent.


We talk all fly!

reviewed on 05/30/2013

Hello my next review from winbig 21 casino:
I get some e-mails from them when special invite me to play with them risk free no deposit bonus and match bonuses. So I decided to give a chance to their casinos and try their bonuses.
This is a rival gaming casino with good reputable from the online gaming communities. They had all the latest rival slots and have some good match bonuses. So I registered to get the 25 euro with 72x wagering requirements that means I need to wager 1800 euro to I able to make a withdrawal after I deposited 25 euro via by e-wallet. I claimed the no deposit bonus on their promotions page (I like the rival promotions page because it’s totally easy and understandable) and after I clicked the claim button the bonus was on my account instantly.
I started to play with my favourite slots like wild westerness (this machine have the best bonus on the rival casinos I’m think because if you pick the right bottles you can win extra shots and you can collect a lot of coin from it. Don’t forget the free spins too.)
So I play that slot on 0.60 cent per line. I was played my balance without any valuable so I leaved the casino and didn’t deposited because my experiences from the no deposit bonuses was bad.
After a few days they send me some e-mail again with birthday gift subject.
When I’m opened I saw they offer me another no deposit bonus what I can claim at the casino promotion page.
I logged to the casino and claimed my no deposit bonus again, the terms and conditions was the same except the wagering requirements because it was 99x now.
So I played the wild westerness again and the things going the same I lost everything in a minutes.
If they send me no deposit bonus I will play it again but I didn’t think about a deposit.
Thank you!

reviewed on 03/29/2013

je suis d'avis avec affenlu,ce casino est une blague; c'est un casino -poubelle . J'avis gagné il ya une semaine
plus de 900 euros seulement voilà , le retrait était impossible;on m'a répondu qu'il s'agissait d'un problème technique ,mais ce problème a perduré tous les jours ,donc j'ai fini par abandonner .
Ce sont de véritables escrocs; je n'avais pas vu cela encore sur une plateforme Rival . Surtout n'y allez pas et quand je vois sa note de 6 sur 10 je n'en crois pas mes yeux ; l'aide en direct ne sert à rien ; ils se moquent de vous ,ne vous aide jamais utilement . j'en ai traité un de sale con , j'en fus très satisfait .
POURQUOI NE PAS LE METTRE SUR VOTRE BLACK LIST .
SI vous tombez sur ce casino sur le web ,un conseil fuyez

reviewed on 01/31/2013

It is real refreshment to play good rival casino after so many microgaming and playtech casinos.Winbig 21 casino was my choice of casino to do some rival gambling.The reason i choose this casino is that they had no deposit offer with twenty one dollar.The downside of this bonus was a massive 95x play trough requirement in order to withdraw but i claimed it anyway at least i wanted to have some fun if not profit.Since i was to lazy to download software i used instant play casino which also had a Lott of good games.My first slot game was diggin deep slot with twenty lines.I played it for some time but heavent win much and i decided to switch on to the Spartan warriors slot.This slot had excellent theme a great design in fact it had all except payout i was betting one coin per line in total 1,5 dollar(coin was 10 cent value) per spin but the odds were not in my favor and the time spent on this slot was short because of that.With little money i had left in my account i moved on to one more slot game i liked in rival platform the moonshiners moolah.This game looked similar to hillbilly slot game in rtg casinos and i liked playing on it.My luck tho stayed the same as on Spartan warriors slot.Although i made very small bets here i also could not win any bonus or decent wins.It turns out that was the end of my winbig21 experience with this bonus.I did not win big but nevertheless i had fun time playing rival games. My conclusion about this casino is same as for the most rival powered casinos.Many fun slot games,very hard bonus rules with big play trough and very little profit. Support was not the greatest but at least they were there all the time.I canot tell you about withdrawals since i did not made it there.My grade for Winbig21 casino is 6/10

reviewed on 11/16/2012

Win Big21 Casino is Rival software place open mayby 5-6 month ago - And already have very Bad Reputations in Web . Why? Im know - Becose im try and im have very bad experience with them...

My first contact with this casino - was few days after they open this place. Im registered download software and claim in Lobby 21$ Free - Wagering was big (x72) But ok free money in new place for new player so great - Now time to A little fun with nice Rival slots - So im play a long in my favorite game from this software called "Moonlight Mystery " Small stake son im hit free spins 3 expanding wild -So im win - over 200$ from only 0.9$ per spin -Yes good start. - next Scary Ritch - olso long sesion a lots spins and finnaly again very good free spin mode managed to go up my balance to 500$ - But still a lot playthrouts to finish wagering. Im check in rulez - Max cashauts for my bonus was x 10 Bonus amount - so 210$.- Im back to slots and continue my sesion with stake 2-3 $ Summary after some times im check In my lobby was write bonus status completed. So yes im finish Huge wagering 21 x 72! Yeaa with over 300$ in my accont. Great so time to withdrawal procedure.

Im was conecct with Live support and live agent tell me - Now you must do deposit to be eglible withdrawal to e-wallet - So im make minimum deposit without bonuses - - And Withdrawal all amount. Summarry 230$ What abaout documents What do you need im ask live agents - Im recived all answers and Im send copy my documents - And confirm it in live chat they say we recived it and all is ok now you must wait 4-5 days and you payments will be procesed great.


7 days after still nothing - From them in my e-wallet - Ok So im back To live support to ask whats happen why still payments is not proccesed. - Sorry we dont recived your Copy documents ..... What? We spek 7 days ago in Live chat and you confirmed me you recived it - " No we dont recived mayby some mystake "... Wow So ok im resend it a little angry ,,,, And confirmed with him again - Now is ok - He say yes ok...
Wait few days more and after our team reviev you documents and aproved you payments will be procesed... oK ..

Next 7 Dasy nothing from then - any email with informations abaout aproved documents - olso Payments not proccesed. - Im back again to chat and ask Sam - Yes im remember his names becose from this moment im was often visitor in their live chat heh.. So Sam tell me sorry your documents was aproved but we have some issue with payments proccesor so we must fix it wait few days more heh.. Ok Sam so when Wihtdrawal will be finaly processed? Wait few days more .

Next 5-6 Days Still nothing - Im back again and ask Him whats happen why still My payments not proccesed- Sam answer Robert you payments will be procesed in 48.h - Finish this story was im Recived this payments after 45 days - yes 1.5 month - In first 3 weeks im contact with them and ask what happen why still nothing - then im simple ignored this becose im was think they stolen my small deposit( Im make small deposit to unlocked payments methods) - But surprise they pay me after 45 days,


Im olso read a lot very close to my story other player opinios abaout this place- and more sad story abaout - More lucky winners who make biger deposit in this place and win Some Big amount - People wait and wait and a lot probably still wait - and probably Never recieved money from them.

So summary - they open casino 6 month - and after 6 month you can googled only bad things abaout this place. - So im wonna warning other players - Winbig21 - Is not trust and safe casino . If you win small amount in this place then MAYBY they pay you after 1-2 month - But if you win some Good Big amount - Then they probably never pay you your winnigs.

Im definitly not recommnded this place .

Im give them 3/10 - and 3 only for this they summary pay me after extreme long time.

reviewed on 11/14/2012

this casino is VERY BAD NEWS the live help dont have a clue they keep saying differant things about withdraws to put you off hoping you will reverse your withdraw they cut you off when talking to them . I would not rate this casino it should be closed down .

Casino News

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August 01, 2012
by Anna Johansson

Are you a player from the US or elsewhere looking for a new Rival casino to try? Check out Winbig 21, the newest Rival Gaming casino in our listings ...

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