Vera John Casino

GOOD 7.57
PLAYERS FROM UNITED STATES ACCEPTED

Vera&John is an online casino that gives players a friendly and fair gaming environment. They pride themselves on being led by a small group of casino enthusiasts. At Vera&John Casino, the games are powered by a number of different software providers, including NetEnt, Betsoft, Microgaming, IGT, Play 'N' Go, and NextGen Gaming. The company currently holds a license in the jurisdiction of Malta.

Restricted Countries

Due to legal restrictions, Vera&John Casino cannot offer games to players in the Sweden, Japan, Norway, Germany, and several other countries. For the full list scroll down to Casino Details section.

Games

Vera&John Casino beats virtually every other casino in terms of game selection by using a wide array of software platforms. The video slot selection alone is more than impressive. Each game comes with its own paytable, theme, and features. Some of the most popular games include Fisticuffs, 300 Shields, Sushi Bar, Scarface, and Wild Blood.

The grid of table games is shockingly large. Just with a cursory glance, it's evident that Vera&John Casino has one of the largest table game libraries in the industry. Choose from a number of blackjack and roulette variants, as well as baccarat, casino pokers, red dog, craps, and many, many others. Again, the different software providers add a nice twist.

If video poker is your game, Vera&John Casino will almost undoubtedly satisfy your needs. They do keep these games a little hidden, however. You need to click Scratch & Games, then scroll to the bottom. Rows and rows of video poker variants fill the page, from basic games like single-hand Jacks or Better to zany variants like Pyramid Double Bonus Poker.

To ensure that you can find your favorite games quickly, Vera&John Casino has a "rooms" feature. Make your own room and put up to 12 games in it for easy access.

Mobile Gaming

Want to play on the go? Vera&John Casino has many different slots, table games, and specialty games available on its mobile website. Simply open up the mobile version of the casino on your tablet or smartphone and log in to start playing.

Support

Vera&John Casino prides itself on its small, tight-knit administration. This kind of business model is particularly successful in customer support, where Vera&John Casino shines. You can get a hold of a customer representative at any hour of any day through their live chat service. They also offer e-mail and phone support. What else can a player really ask for? We continue to believe that accessible support should be every casino's priority; more should follow Vera&John's example.

Security and Fairness

When playing online, players need to know that all of their details will be kept in the utmost of confidence. Vera&John Casino protects players from cyber thieves with their strong security system. This includes 256-bit SSL encryption on all transmissions of secure data with the casino, as well as firewall protection on the Vera&John Casino servers.

Fair game is also a big deal when playing online. The majority of the platforms used by Vera&John Casino have third-party audit certificates available on their company websites. If you have any concerns about game fairness, Vera&John Casino support should be able to provide you with more detailed information about testing procedures.

Pros

  • Enormous game selection with several software platforms
  • Completely instant-play gaming
  • Mobile version available
  • 24/7 support through live chat, phone, or email
  • Secured with 256-bit SSL encryption
  • Proven fair by independent audits

Cons

  • Players from the USA, China, Hong Kong, France, and Italy prohibited
  • Mobile casino does not feature all games

Screenshot

Vera John Casino Reviews by Players

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Like ellesbells27 wrote: I actually love everything about this casino! Great bonuses, good selection of slots and friendly helpful staff. And to top them off - the achievements/coins make it even more fun!

The best thing about this casino is there payout, pending time is never longer than 1 hour, even in weekends. A withdrawal is in my bank account not longer than 1 day and also very often the same day, there are but very few casino that I played at that have this service, 2 thumbs up! Site is in my top 3 of all time.
I actualy cant think of one, seriously none !!!!!!
Good selection of games. Bonuses are separated from real money, which is a good thing but they are really low value bonuses most of the times.
There is a lot to dislike about this site. They claim to have the "best loyalty program in the business" but in fact they are probably one of the least rewarding casinos out there when it comes to rewarding loyal customers.

The loyalty shop might be decent if you play for really low amounts, but if you play for anything above 10€ / month it is under all critic. Everything have a wagering requirement of 40 times the bonus amount / amount won on frees pins.

I think it is wrong to claim to have the best loyalty program when they apparently lack a loyalty department, and requests for goodwill is handled by the support. For example; deposited and played through 2500€ in a few days, asked for any goodwill and got offered 10€ with a 40x wager req. That is how much loyalty is worth at this site.

Would not recommend anyone to deposit at this site, considered the other alternatives out there when it comes to rewarding their customers.
Really good no deposit/achievement bonuses. Like the website and graphics
Don't like the instant deposit bonuses, they are not good enough.

Also, they should add more Microgaming games, especially multiplayer ones such as Avalon Multiplayer, I've been asking them for this to be done, but it has been more than a year and this still has not been done.
Vera John casino is one of the best online casinos around, this is for sure and I have zero doubts about it. I played in this casino many times, and I never had any single trouble with this place, they are very generous!

Site layout is absolutely awesome. Not only because they have good design, but generally everything is look outstanding. I like that everything is very simple, and there problem to find required info for you. I like their layout, and this is really big thumbs up for that.

Another great thing about this online it is that they have very special system with coins. You get coins from this casino just for everything i do in casino. For login, for deposit, for trying new game, and so on, and so on. For coins you can buy prizes in their shop, from cash credits to freespins and even reload bonuses. Very nice and outstanding system, I really like it.

Also I like game selection at Vera John. They have all favorite software's nowadays, and also they have WMS games which is just great news, because I played WMS slot at Vera John casino many times.

There is not many bonuses and promotions for my country, that what customer support told to me. But I still can collect coins and get rewards for this, and it is not bad already. Customers from big and good countries probably can have absolutely great reload bonuses and freespins offers.

Customer support is awesome, they always very friendly, and work 24/7 in live chat, so there is not problem with getting help.

Withdrawals usually under one hour. I send my documents while ago and it was verified very fast. Since that payouts hit my account absolutely fast.

I rate this casino with 10 stars.
I could only wish that this casino give more bonuses to players from my country.
partyhummel 18 reviews
Germany
Message
I have been playing at Vera & John casino for a couple of months, now.

When I started, I took their welcome bonus offer of 100% your first deposit. They have a fair design of their deposit match bonus offers, which means that your funds are not tied to any wagering requirements of the granted bonus, unless you touch the bonus balance. So if you start playing and win a decent amount – there will be no restrictions about withdrawing your winnings (the bonus will be forfeited, then.)

When you are on a bad run, losing your first deposit, you have kind of a second chance by playing with the bonus. However than you will have to meet wr, before you can withdraw any funds.

Account verification is really quick. It took a few hours for me to get verified.

At the end of July I had a really huge streak of luck at Vera and John, winning about 7.000 Euro from a just 10 Euro deposit i made. That day – or better night i played a lot thunderstruck from my mobile.

When requesting a withdrawal i saw that it was limited to 2000Euro per request and that I only could initiate one request at a time. So you have to wait until that is processed, before you can request the next one.

While playing and for example rating games etc. you get awarded with „coins“ which can be redeemed into freesins and other goodies – all attached to wagering requirements, by the way.

They have a very interesting feature for some freespins, which means „guaranteed win“ so sometimes you get granted freespins for a certain slot which will last, until you reach a minimum amount of winnings.

Withdrawals are usually processed very fast, sometimes it´s almost instantly paid out into your ewallet.

Support is very friendly and always helpful. I enjoy playing at Vera & John a lot.

Game selection offered is great in my opinion.
What I did not like was, that after a max withdrawal was processed suddenly my max withdrawal was displayed at 1000 Euro.

Also not that cool is that withdrawals can be reversed very easy. So if it takes more than just a few minutes to be processed some might get tempted by that reversal button, if they keep on playing.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Partyhummel

Thank you very much for your feedback! Regarding the game selections; we currently host games from around 16 different providers, from classic favorites to the hottest new releases. We are glad you are enjoying playing at Vera&John!
We try to ensure that all customers receive the best service and are provided with the most fun and user-friendly environment possible.

Should you require any information regarding the withdrawal, please do not hesitate to contact support@verajohn.com.

Best Regards
Vera&John
mrnoluck 20 reviews
Germany
Message
A bug bunch of games. Some "bonus program". 24/7 chat.
Bad customer service. They reopened my account instantly though I disabled it via responsible gaming. The bonuses are bad. the RTP is not ok.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear mrnoluck,

First and foremost thank you for your review, we are glad to hear feedback from our customers.
We apologies if your account was re-opened. Would you like to close your account or has this issue been solved? Our aim is to provide a safe play-environment for our customers and we take responsible gambling very serious. If you would like to have more information, please contact support@verajohn.com.

Best regards
Vera&John
zerooo 695 reviews
Slovenia
Message
Vera John Casino offers many games from different software providers. You could find there most popular games and even those which you will see the first time. I made account here at least 4 months ago. When i registered I made a deposit of 20€ and I claimed welcome bonus of 100% match deposit.

I read their terms of bonus first and after that I started to play some of my favorite games. I played with this money a couple of hours but at the end I lost it. I made one more deposit here, but I didn't manage to cash out any winnings.

This casino is great. When you play here you collect coins, more you play more coins you can collect. And when you reached some amount of coins you can buy something in their shop. You can buy free spins on some games, you can transfer it into bonuses or on some high value free spins. I think this is interesting, because i like that my loyalty count. Maybe they could add more other things into this. I transfer some of my coins into free spins. I buy 10 free spins on Starburst game, when I played them I received around 1€ from them, but after that i lost the money. But still better something than nothing at all. They could add more free spins for this coins money.

I trust this casino, I believe that they could have better rating here. I don't know why is low, maybe because they have some complaints, but they are all solved. I think I will play here sometimes in the future, when I will receive some nice offer from Vera John Casino. I also tried live chat support before i registered they were professional and kindly.

I will rate them with 8 stars.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Zeroo,

Thank you very much for your pleasant review. It's highly positive and we appreciate the detailed feedback you have given.
A loyal player like you is very much appreciated.

Best Regards
Vera&John
shan79 4 reviews
Australia
Message
Has anyone had a drama with withdrawals taking to long? In my experience with the casino has been good up until today.

I spoke to a support member who informed me that my withdrawal was being processed by the accounts department and would be available soon. This was at around lunchtime. 6 hours after I requested withdrawal. I did not receive it so I attempted to contact them via live chat once again. They were offline. This continued for hours.

So I emailed support several times and did not receive a reply to any of my emails. Until finally around 7.30pm I received a reply. They informed me that due to it being the weekend it could take over 24hrs. I replied and informed them of my earlier chat with support and 2 hours on I still have not received a reply.

I think the lack of communication on their behalf is what is the most frustrating thing. Has anyone else had a similar drama? If so how long until it was resolved?

Thanks
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Shan79

We apologies for any inconvenience caused and we regret if the service provided did not meet your requirements.

However, since payments and transactions are handled through external sources, their delays are sadly outside of our control.The withdrawal process usually takes between 3-5 working days for credit card users, and a few minutes for Neteller and Skrill, excluding weekends.

Support is always trying to ensure that all customers receive the best service around the clock, so please feel free to voice any further concerns you may have.

Best regards
Vera&John
I have to admit that during my playing had quite a positive experience here. It is natural that this casino compared to others in this group, and thus bring a realistic conclusion. I can say that this is one of the most professional casino from a combination of platform, which I will list a little later. Despite the fact that the casino is just perfect, I did not feel a lack of originality in any of the other casinos for the simple reason that with such a large number of different software have really seen everything and it's hard to be particularly original.

This is all available, which is currently offered on the Internet and coming from famous factories of online entertainment including: Net Entertainment, Leander Games, Play'n Go, Quickspin, Thunderkick, Yggdrasil Gaming, NextGen Gaming, Bally Technologies, IGT and Betsoft. I have decided mainly for NetEnt games during the test, I started with something larger stakes in Tornado slot machine which is one of the latest titles from NetEnt group, which almost every week out on a new gaming masterpiece. On Tornado slot stakes were generally € 10 per spin so I with a deposit of € 200 after two days on account I had € 450.

Deposit options are also something that the casino ranks among those with the highest number of payment methods, and especially liked the fact that they offer a deposit through Bitcoin currency that is on my internet account very much represented the last year. Despite sharp declines but also increasing strongly believe that many casinos footsteps Vera John Casino and introduce this virtual currency as a standard way of depositing money into accounts all over the world. Customer support is quite correct, in an email to me responded by within a maximum of 10 hours, but it is important that we always go out to meet when you are having some problems with the financial part. My recommendation, play in this casino.
VERA JOHN CASINO REPLIED ON SUNDAY 6. DECEMBER 2015
Dear Zelmil83,

Thank you very much for providing us your feedback. It's of great value and very much appreciated by the Vera&John team! We currently host games from around 16 different providers, from classic favorites to the hottest new releases, please keep an eye on the website for more new game releases!

Best regards
Vera&John
Laurz18 1 review
United Kingdom
Message
Nothing! Biggest rip off ever!
Site is an absolute joke!!! Spent over £250 no identification needed to deposit all this money but when I finally manage to win some of it back and withdraw it. I need to send my driving licence, along with me holding my driving licence, utility bills passport etc. To be asked back and fore to supply more identification I also had permission to use my mothers debit card so then had to send a portfolio of photos of her even after offering to get her to phone and clarify that I had her permission to use the card!! Clearly that would have been too easy so after being accused of having more than one account and that my identification my details were finally passed to payments to be processed! (this went on for 2 days).

It has now been a week since the information was passed and I have heard nothing! Despite e-mailing twice for an update on my withdrawal status! Site is quick enough to take your money but god forbid if you try and take something back!! These sites can quite easily afford to pay these funds I on the other hand can not afford to be £200 down!! VERA&JOHN is a complete con!!!! Due to them having no intention what so ever of paying these funds to me I have spent the £200 and will be closing my account!!
VERA JOHN CASINO REPLIED ON WEDNESDAY 12. AUGUST 2015
Dear Laurz18,

While we understand that it can be frustrating to wait until your identity has been confirmed by our Payments team, we assure you that this is a standard process within the gaming industry, and ultimately intended to protect legitimate players. Our dedicated payments team perform thorough checks on hundreds of new accounts, but certain factors can sometimes elongate this process. Since verification is such an important part of the relationship we build with our customers, we reserve the right to take all the time necessary to ensure that this process is as accurate as possible.

Customer satisfaction and security are always of the utmost importance to all of us at Vera&John, which is why it is essential that rigorous rules are maintained with regards to account verification. Please rest assured that these measures have all been put into place in order to prevent fraud and theft, and were designed with the player’s best interests at heart.

It is for this reason that approved identification documents are required in order to verify any account, particularly when payments are to be made. It is also for this reason that players are absolutely prohibited from holding more than one account on Vera&John, as is clearly stated in our terms and conditions.

Thank you for your understanding and your continued patience regarding this important process.

Best regards,

The Vera&John Team

The Terms and Conditions.

2.2

User must submit the correct information during registration and should correctly state his name, address, contact email or personal telephone number. User also agrees to update his information should there be any changes to the registration data. User must give valid identification, address and contact email.

2.3

Dumarca reserves the right to close User’s account if false particulars were provided during registration and, if such breach becomes evident after a wager is won, Dumarca reserves the right to refuse User payment of any winnings.

2.5

Dumarca shall also have the right to request User to provide additional proof of identity by means of documents such as, but not limited to, National Identity Card, Passport or Driving Licence. Failure to produce any of such documents may result in the User’s disqualification from registering with Dumarca.

2.7

User agrees to abide by these “Terms and Conditions” at all times, and:

• not to be acting in the interests of any third party;

• not to utilise monies obtained from ill-gotten means;

• not to credit accounts with bank/credit card/s User is not authorized to use;

• not to try to hack the Dumarca Website or to alter its code in any way;

• not to adopt any criminal behaviour against Dumarca, its affiliates, and its Users.

2.10

Users may only hold one account with Dumarca. Registered Users shall be prohibited from registering for new accounts using an e-mail address or name different from the one previously registered with Dumarca. Users having two or more accounts are obliged to inform Dumarca without delay. Dumarca reserves the right to close User’s account(s) if the latter opens multiple accounts. Should Dumarca have grounds to believe that one or more accounts have been opened with the intention to defraud the company, Dumarca reserves the right to cancel any transaction/s related to such attempted/fraudulent conduct and suspend the account.

3.1

For all credit card and bank wire transactions, the full name on the credit card or the bank transfer must be identical to the full name on the Dumarca account receiving the funds. If this is not the case, the deposit will be rejected and the funds returned. Any charges levied by the banks/payment gateways will be deducted from the reversed amount.

3.21

Dumarca reserves the right to take time necessary for the purpose of:

• verifying User’s identity;

• verifying User’s gaming activity;

• conducting security and other internal procedures in relation to User’s account; and

• ensuring that the rules that are approved relating to the award of the prizes to Users have been complied with.
stars_cream 160 reviews
Greece
Message
Vera John is a casino that I have enjoyed playing many times in the past. I discovered this casino while searching for a new casino to deposit in order to take the first deposit bonus. There was a promotion at that time offering 10 free spins in Starburst so I decided to make an account. I did not had any profit with the free spins but I really liked the casino so I decided to make my first deposit.

Their first deposit bonus is the typical 100% deposit bonus but I read in the terms and conditions that the cash balance is separated from the bonus balance. In other words I can play first with my deposited balance and if I win I will not have to wager any bonus balance and I can withdraw with losing only my bonus. That is great because if you have a big win without using the bonus you can ask for an withdraw without having to do any wagering. Also the minimum deposit is only 10 which I find it really good.

I also like that Vera John has many software providers and many video slots that I can play. Besides Netent and Microgaming there are Betsoft, Play'n GO, IGT (WagerWorks), NextGen Gaming, Leander Games and WMS so I can choose from a large pool of games.

I have made many deposits and some withdraws from Vera John Casino and I had never had any problems with my transactions. Their withdraw time frame is fast and I have received my winnings even in less of 24 hours from my withdraw request. Also when I need help from their support, it is always friendly and accurate in solving my problems.

The one thing that I think Vera John casino can improve is with their promotions and deposit bonuses since there are few and small in value.

Overall I like this casino very much.
Awena 550 reviews
Bosnia and Herzegovina
Message
I think its been almost a year now since I signed up at Vera and John Casino and if I clearly remembers it was either the time when they were added to AG list of casinos or we started talking about it, but I know for sure, I took their no deposit offer.

Netent powered casino will offer almost the all Netent games to play it. I like their web page design and it is not about pink color but everything looks nice there, to me, of course.

Min.deposit is 10 euros and not just this casino but any casino with min.deposit of 10 euros can have my money, if it's not the rouge casino, because many times and unfortunately I am limited and deposit depend on available funds.

It is not only Netent games that you can find here but many others Betsoft, PlaynGO, NextGen Gaming and IGT.

Sounds good enough. I don't have time to look trough complaints against them here and I hope they solved those complaints because it doesn't leave good impress and any casino should put player interest on the first place. I am not sure if I claimed 7 euros No Deposit as I lost my balance within minutes and it was long time ago that I don't even remember what game was my choice .

I know you can expect nice reload bonuses occasionally and free spins for loyal customers, I am not the one and don't even remember any free spins, just bonus offers but as I haven't deposited for so long, I am wondering if they kicked me out of the mailing list.

I really enjoyed playing here and there is no doubt I will come back. If you wanna become their loyal customer then you should check their reward program, seems like the nice one.
I would recommend this casino.
I regularly deposit to the Vera John casino because they offers me nice free spins and bonuses every time I reach enough coins to buy in their shop. I have signed up from my friend invitation because he highly advised this casino for me. I registered from him link and when I logged in I get free coins. I made my first deposit from 25 euro and not take any deposit bonus because my opinion is always play without bonuses if the wagering is higher then 35 times.

After my deposit I received another coins because that was a part of the invitation promotion. I usually plays on video slots so this time I began to play on the Jack and the Beanstalk. I like this game because the walking wilds are amazing. Many times save me from the loosing. The best thing is the 3 times multiplier. My gameplay was lucky because from my 25 euro I received the scatters and triggered the free spins. In the free games I hit some wild on the last reels so I get some another free spins. I reached the full stacked wilds but in my last spin, I don't get any combination with it, but on the end of the feature I collected 42 euro. I played a bit more and when I reach 110 euro I went to the cashier and make the withdrawal.

I asked the support what are they needs to pay me, I had to send my identity card, utility bill.

I thought they really quick but my documents verification it takes a full day. Next day when they approved my account I made the withdrawal from the 110 euro to my Skrill. That part was lot better because they paid me within a half hour. I played here recently and if I lucky to win they paid me maximum within 1 hour.
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