Tower Gaming Casino

Withdrawal info

1-5 days
E–wallets
1-5 days
Credit/Debit cards
1-5 days
Bank Transfers
1-5 days
Cheques
0-24 hours
Pending Period
Players from United States not accepted.

Casino Review

Overall

One look at Tower Gaming Casino and you'll see why they are one of the most acclaimed sites on the internet. Players from around the world agree that this Online Casino is one of the best gaming experiences. Here you will find all you favorite classics - where you can play instantly!

The key to their success is their tailored services to meet individual player's needs, so it doesn't matter what style or type of player you are, they'll find something to suit you.

Software

Tower Gaming Casino uses Net Entertainment Java software - one of the premier software producers in the online casino industry. The stunning layout, crisp graphics and player friendly navigation testifies to the fact that Tower Gaming knows what players want. While using the latest and best in gaming software and technology, Tower Gaming Casino ensures an outstanding gaming experience unlike any other gaming site. No download is necessary.

Games

With a vast variety of Table Games, Sots Machines and Video Poker, Tower Gaming Casino has over 50+ free games and real money Casino Games to choose from. A huge selection of online slot machine games that keep casino players coming back for more! Take advantage of the huge jackpots and the massive 99% payouts that Tower Gaming offers - creating the best online casino experience.

Customer Service

The Customer Service Department at Tower Gaming has been praised by players and is a major reason why players continue to come back - no question is too small for the Tower Support Team. Tower Gaming offers 24/7 online casino and poker support and one of their profession Support Team staff can be reached by email at anytime. Customer satisfaction is a high priority at Tower Gaming so their Support Team makes every effort to ensure that their players are happy.

Casino complaints

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1 of 1
Resolved Complaints
1 day
Average Response
3 days
Avg. Complaint Life
1100 USD
Average Amount

Resolved

$ 1100
disputed amount

I must admit that this issue from yesterday 23.03.2012 was a shock for me, because i have never had such bad experience with a NetEnt casino! Here's ...

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Casino details

Official Website
http://www.towergaming.com
Software
NetEnt
Deposit Methods
CLICK2PAY, ClickandBuy, MasterCard, Neteller, Visa, Skrill
Withdrawal Methods
Bank Wire Transfer, Neteller, Visa Electron, Visa, Moneta.ru, Skrill
Withdrawal Limits
No Limits
Currencies
US dollars
Languages
English
Restricted Countries
United States, Costa Rica, Turkey, France, Canada
Allow Manual Flushing
No
Established
2005
Licences
Malta
Casino Type
Download, Instant Play
Owner
Tower Gaming SA Casinos

Players reviews

reviewed on 09/12/2012

Valdes - Your story is like many with towergaming. This happened to me depositing 5x and finally winning. 40 emails and 2 casino web sites involved. I finally got my $. This is the only NetEnt casino that will steel your money and make you beg for it back. Love the Gonzo game also :-)

Be smart and don't play the casino at towergaming - not sure why NetEnt lets this rouge casino stay.

reviewed on 04/08/2012

When I joined Tower Gaming casino I didn’t even imagine what was waiting for me there! It was powered by Net Entertainment and as you all know this is the gaming platform which is used least by the rogues and scams. So I was rather confident and became a customer without any doubts. Unfortunately it doesn’t appear to be so calm…
First I deposited 100$. As a welcome bonus i received a 100% match bonus. I played a lot with it but eventually lost everything.
Than decided to try again with another deposit and made such for 100$. No bonus code or promotion used! Again nothing and lost all the money. Than made a third deposit for 500$(no bonus code or promotion used again) and i hit a nice win playing my favourite game Gonzo's Quest. I made a withdrawal for 1700$ and left 105$ in my casino account to play with. Than I received an e-mail from casino representative, asking for some documents for verification purposes and i send them back all that was needed. I continue to play and even manage to double the remaining 100$ and turn them in 195$.
And than BAM - i received 10 hours later another e-mail from them with shocking news:
"Hi Vladimir,
I have just received word regarding your account verification. Please know that your documents have been verified. After further review, I can see that you had a casino bonus added to your account when you made your first deposit. The bonus requirements were not met, nor were the wagering requirements met at the time of your cashout request. This is a breach of our Terms and Conditions regarding this bonus.
As such, you are able to cashout your original deposit total, and all winnings accumulated on this casino bonus have been confiscated accordingly. Once this account has been approved, your account will be closed to prohibit further breach of our Terms and Conditions."
I read this several times until i understood that was tricked, smashed and robbed!?! I immediately go to their website and tried to login but my account was already locked and i never had the opportunity to log in and print all the facts or any proof from my account history! My joy became grief and my heart was about to explode, because 1200 $ is a big pile of money all over the world, and Tower Gaming has just stole them from me!!
I was rather determined to fight to the end and this is exactly what I have done. I submitted a complaint here, at Askgamblers.com and also get in touch with a representative of Malta Gaming Authority, where Tower Gaming was registered at. And the results arrived immediately. Just a day after the complaints I received a huge bunch of apologies from their customer care manager along with my money and the account reopened! She said that it was just a human mistake and that such things happens and so on and so on…. I still wonder whether to believe her or they just didn’t expect such a fearless defend from myself and decided to pay rather than dealing with Malta Gaming Authority and the biggest gambling communities! Anyway, I got what I want by the bitter taste remains in my mouth!
So, to summarize I will use some simple rating scores:
Support: 1/10
Software: 10/10
Security: 9/10
Finance: 9/10
Bonuses: 3/10
Terms&Conditions: 5/10

Overall: Be extra carefull there!


Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!”

reviewed on 08/07/2009

Great site love the new download casino. They pay out quickly and easy to deposit.
A+ in my books

Casino News

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July 02, 2011
by Martin Bellows

Our friends at Tower Gaming have crafted two very exciting contests for this month. Five lucky players will win one true symbol of luxury: a genuine ...

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May 25, 2010
by David Harrisson

Tower Gaming is warming up for next months Casino promotions and will give every player who make their first deposit in June a 50% Casino Bonus worth ...

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September 30, 2009
by Angelica Mathews

The UK online payments group Neovia Financials plc has partnered with e-cash services group PayPal in an agreement which will increase the facilities ...

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