Silver Oak Casino

Withdrawal info
10-14 days
E–wallets
10-14 days
Bank Transfers
28-42 days
Cheques
7-10 days
Pending Period
Players from United States accepted.

Casino Review

Not recommended Casino

The Casino have been reported to have slow payments. It is also part of the rebranded Crystal Palace Group and is linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings.

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Bonus codes

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KHE6W

Exclusive
$100
No Deposit Bonus
Get Bonus
  • Bonus
    $100
  • Max. Cashout
    $100
  • W.R
    30xb
  • Cashable
    No

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150FREE4U

Exclusive
$150
No Deposit Bonus
Get Bonus
  • Bonus
    $150
  • Max. Cashout
    $100
  • W.R
    30x
  • Cashable
    No

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Code not required

Exclusive
$50
No Deposit Bonus
Get Bonus
  • Bonus
    $50
  • Max. Cashout
    $100
  • W.R
    50x
  • Cashable
    Yes

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SILVER50

$50
No Deposit Bonus
Get Bonus
  • Bonus
    $50
  • Max. Cashout
    $100
  • W.R
    30xb
  • Cashable
    Yes

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SILVEROAK2

100%
2nd Deposit Bonus
Get Bonus
  • Bonus
    100%
  • Max. Cashout
    Unlimited
  • W.R
    30x(d+b)
  • Cashable
    Yes

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SILVEROAK3

100%
3rd Deposit Bonus
Get Bonus
  • Bonus
    100%
  • Max. Cashout
    Unlimited
  • W.R
    30x(d+b)
  • Cashable
    Yes

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500BONUS

Exclusive
500%
Match Deposit Bonus
Expired
  • Bonus
    500%
  • Min. Deposit
    $30
  • Max. Cashout
    10x
  • W.R
    30x
  • Cashable
    Yes

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BIGOAK60

$60
No Deposit Bonus
Expired
  • Bonus
    $60
  • Max. Cashout
    $100
  • W.R
    30xb
  • Cashable
    Yes
  • Expires in
    10 months ago

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TOURNAMENTCHIP

$30
No Deposit Bonus
Expired
  • Bonus
    $30
  • W.R
    30xb
  • Cashable
    Yes

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Casino complaints

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Have troubles with Silver Oak Casino? Submit a complaint or Learn more .

163 of 175
Resolved Complaints
2 days
Average Response
1 month
Avg. Complaint Life
1637 USD
Average Amount
63 hours left
$ 6000
disputed amount

I submitted withdraws between March 5th and March 17th totaling 6000-8000 dollars depending on how much they take out for bonuses. I have been in ...

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Resolved

$ 2500
disputed amount

On May 1st I requested a withdrawl and sent in all the required paperwork. I verified that the paperwork was received After 10 business days I ...

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Resolved

$ 200
disputed amount

Won't Pay out. Sent in request to pay out $200. They require detailed form filled out plus copy of front and back of your credit card, plus copy of ...

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Contact Casino

Email
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Phone
  • Toll Free: +1-888-402-2063
  • Fax: +1-866-725-1126

Players reviews

Your trust is our top concern. Casinos can't pay to alter or remove their reviews.

2 reviews, United States
I have played with this casino for seven years. I have been at times a very difficult customer. I have been paid out a lot of money by Silver Oak. Just recently I received a new VIP host her name is Megan. She is absolutely the best and his went way out of her way for me and I am so thankful and Silver Oak will always have my business.
The payout process does take a little bit of time. I feel it's definitely worth the wait though because they will pay you you just need to be patient.
3 reviews, Canada
By far the best casino I've ever played at. I have the utmost faith that my money will get to me by a decent time. If this doesn't happen, I am always informed of it as well as a reason why. No other casino has ever done this for me.
3 reviews
Super fun bonuses which are easy to access and fast payout which is relieving.
It's too bad players from Canada are not accepted, I travel there sometimes and have to stay for periods of time which makes it difficult to play at times.
1 review, United States
I like the no rules bonuses. No playthrough. No max cashout. Wins are fairly often.
I requested a wire transfer on 12/03 and after Silver Oak tried to convince me that a check would be faster, they finally sent it to the processor on 1/13!!

Then, Customer service was extremely evasive and could not answer simple questions on how long it takes to get the funds from the processor to the mail system.
1 review, United States
I have played Silver Oak for several years. Normally I use play money but every couple of months I'll play $50 cash using one of the higher no requirement bonuses. I've won two payouts. One for $2,000 and one for $1,000. Ultimately I received most of my winnings. Their tech support is good, though most are foreign and some are difficult for me to understand.
It took an incredibly long time to get paid. While they already had all of my information I had to submit everything again. They required more information than the military required when I got my Secret clearance. They also did not pay the full amount. They deducted about $50 from each for something. If you've got money you don't mind burning, it is fun. However the odds are infinitely better at one of the brick and mortar casinos. Recommendation is stick to Play For Fun.
29 reviews
I'm surprised at the very low score this casino has at the moment. The bonuses on offer are awesome (10 x 100% match bonus and $270% match bonus, and the chips constantly grow in value the more you play). I just received a free $20 chip for completing a 3 question survey.

The support staff are fantastic and very polite.
593 reviews
I am member of Silver Oak Casino for a few couple of months. I think I registered at their casino at the beginning of this year, it will be almost a year ago right. The only reason why I joined them was because of no deposit bonuses.

I was looking for some no deposit offer and I found this casino. I decided to claim this offer, I like to play sometimes with free chips. I downloaded their software and I registered. Now when I writing this review, I saw that they also offer instant play mode. I did not saw that when I was there, maybe they added in recently. I like web instant play mode, it is better than software download.

I played with no deposit bonus for a while, but at the end I did not managed to clear the W.R of bonus. I lost the bonus and that's it. I did no made any deposit at this casino. And also I think I will not make it. The main reason is because I have some doubts in Silver Oak Casino. They have so many complaints here, and the payouts does not look so fast.

Otherwise if you decided to take a ˝risk˝ with depositing your money, they have nice promotions for first 10 deposit. All bonuses are at 100% match deposit which is good, but I don't know what to expected if I clear the W.R. I don't have trust in this casino and I will stay away from it. I don't think all complaints are just by players faults. I know that many of them break some rules about bonuses, but to have over 100 complaints… this is not good at all. I have doubts, I will not take a risk. I rather deposit somewhere when I know that it will be better. I will give them 6 stars, because of no deposit bonuses.
1 review
I liked the games at this casino....however, other casinos offer the same games.
I hit a jackpot over 17K and played it up to 23K. I continued to play and lost most of the money-down to 4500. I submitted my paperwork and requested 2500 withdrawal. I used a coupon code after winning and now the slugs at this sham of a casino voided all my winnings. Do not play at that casino. In my opinion, it is a sham. Unless they pay the money they owe me, I will not play at that casino, or any casino in their group again. If they do the right thing and pay as they should, I would re-consider. But as it stands, my opinion is stay away!
1 review
The gaming platform is very nice and easy to navigate. The staff seem friendly and willing to try to help.
Payouts are horrendously slow. I've had a request in for almost a month now. It was initially delayed because the incorrect paperwork was on file. Once that was resolved, I was able to set up the Wire Transfer. I received an email from the VIP host last night asking if I wanted to have the funds placed directly into my debit card account rather than receive a check (mind you - I did not request a check).

At this point, I'm not going to visit this casino anymore. As it is, the payouts really aren't all that great.
1 review, United States
I had a Withdrawal Request less than $500. After 10 day wait for approval was over, I got check in Five days and it was good.

I do enjoy their mobile website games.

I like their Bonus Coupons.

I like their continuous Crewpon Coupon that you can use multiple times.

I like the no limit on withdrawal and no play through requirement coupons.
I currently have an approved Withdrawal Request of over $2,000. The 10 Business day approval wait is over. Per discussions with various VIP Hosts there is a 10 Business day wait before Processing. I'm in the 10th day of that wait. Once that is over then there is up too another 10 Business days for me to actually get the Check. Of course my bank may place a Hold on it before I can actually use it. I would say AskGamblers is correct about the 28 days or more to get funds once approved.

Note: Don't use any Free Chips during any of this until you get your check. Based on their Rules you might very well have your approved winnings removed. In speaking to the VIP Host and others on their Live Chat website, I was told as long as your account Balance is near zero you can still use Bonus Coupons as long as you make a Deposit. It would sure be nice if someone else can confirm this, especially someone that did make a withdrawal, and got paid, and during the Withdrawal process made deposits using Bonus Coupons.

Very SLOW payouts!

They need to add more games to their mobile website like Ghost Ship, etc.
8 reviews
Reviewed on Friday 26. June 2015
I like mostly everything about this casino except the time frame in withdrawals. The staff are very helpful, either by email or live chat. The bonus they are giving is decent and the playthrough not very high. I made 4 withdrawals in the last 4 months it could have been more but I became greedy and cancel/lost 4 more withdrawals.

Never have any problem with withdrawal but then I make sure I follow their instructions. I'm still playing here and compared with other casinos (Golden Lady and Slots Nuts which cheated me of my winnings) I recommend Silver Oak as a casino you can trust to play in.
The very long time it takes to get your money and for people like me its very tempting when you have money like that sitting in my account not to use it.
18 reviews
Generous, uncomplicated bonus offers, very friendly support, nice staff.

I like to play here - also at the sister casinos. Was very lucky several times and got to cash out (some nice 4 digit amounts btw).

Processing of withdrawals takes some time however they write that and so it's no issue. I know before I deposit that withdrawals are not instant and that's okay since the chances there are much higher to win a nice amount- and have fun meanwhile. T&C are less complicated than in many other casinos.
3 reviews
Reviewed on Tuesday 16. June 2015
Received an email from some guys with this one. The first impression was - it looks great! Better than many RTG casinos!

Support immediately provided me with a freebie to try their slots and it was cool for being that quick. Though the bonus money vanished much quicker hahaha :))
I made couple deposits, didn't accept any bonuses (decided to try as much as I could with my cash) - slots ate my money with a same speed, but BJ was more winning - friendly.
Only one freebie is available :( But I understand - that's fair.

Will play there again when better times come.
7 reviews
There are some awesome free chip offers out for this casino. I highly recommend for an awesome time. I also LOVE their live dealer option. If you play there though do so without a bonus or one that matches because you have to stick within your terms to be able to withdraw.
6 reviews
Reviewed on Wednesday 6. May 2015
I used the download software and was up and running faster than my last few sign ups at other casinos. Played here for about two weeks. Got on a good run and completed my playthrough pretty easily on my deposit bonus. After all was said and done I finished up and cashed out with ease, had to chat with support a bit but I followed all the t/c and everything was fine after that.
16 reviews
Reviewed on Monday 16. March 2015
I haven't had any of the same withdrawing issues as other people have had. I've enjoyed playing at Silver Oak in large part because the bonuses are really good, the game variety is similar to other RTG casinos, and the support staff is prob the best on the internet. I always have qs about bonuses, deposits, and free spins and their 24/7 support team is always really helpful.

Been playing here for just over 2 years and would recommend you try it out for yourself! I
2 reviews, United States
Reviewed on Monday 9. March 2015
The bonuses are great the staff even better. I've played there for years I always get paid I can't imagine why all these complaints keep appearing.
only complaint is that payouts are extremely slow. In this age of technology there simply no excuse for that.
4 reviews, United States
Reviewed on Monday 9. March 2015
Do not play here. Your $$ is practically difficult to get back! Run around answers from live chat representatives!
19 reviews, Canada
I started playing here in early 2014 mainly because of the massive welcome and deposit bonuses they were offering. Thought I'd give it a try and I was pleasantly surprised with the game selection, support staff, and payouts. I haven't had any issues here and I'm surprised to see comments about slow payouts.

RTG usually has some of the best slot games on the internet and Silver Oak is no different. I spent hours playing Sea Captain slot game and it constantly pays out. Add that to the daily promotions and I think this is a really fun place to play at.

I'd def give it a look and see for yourself. Overall I'd give it an 8.5/10

Casino News

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June 17, 2014
by Hanafi Hussein

Are you ready to receive one of the biggest free bonus giveaway from any casino for new players? We are not talking about a $2,500, a $3,500 or even a ...

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