Ruby Fortune Casino

Withdrawal info

24-48 hours
E–wallets
2-5 days
Credit/Debit cards
3-7 days
Bank Transfers
0-96 hours
Pending Period
Players from United States not accepted.

Casino Review

Casino Review

Ruby Fortune was first open to players in 2003 and within a year of its launch, had earned the attention of industry experts with the accolade "Best New Casino of the Year". This reputation soon reached further realms of the industry and several more prizes followed. It's popularity surged and Ruby Fortune has come to represent the casino that can cater to every type of player, whether a beginner or an expert.

Licensed in the EU, Ruby Fortune Casino offers a safe and reliable way to gamble online. Assuring players with absolute confidence that their operations are continuously monitored, Ruby Fortune provides outstanding payout rates of 96%.

Software

The gaming software is provided by Microgaming, the leader in the online gambling industry. This assures players that the games are quick and simple to access and guarantees lifelike sounds, high resolution graphics and robust functionality. Each game can be played on the website in Flash mode and to access even more games, the download Viper software can be easily installed on your personal computer.

Games

Ruby Fortune has an overwhelming choice of games, catering to every whim and every player. All games are clearly structured and have additional features that enhance the quality of play, such as expert mode and autoplay. Newcomers to online gaming will enjoy the huge selection of action-packed slots, whereas gaming professionals may prefer the pokers, blackjacks or roulette tables. There's also an array of baccarat, video pokers and progressive jackpots available to sample. Whatever type of play you're partial to, Ruby Fortune has the game for you.
Players are also given the option to play in the casino for free, without any obligation to open an account. If you do decide to register a real account, you will be met with a bonus of £750 to wager in the casino and the first 60 minutes of play for free. Whether you win or lose, it's beneficial to you, as you'll still receive a £25 welcome bonus.

Ruby Fortune also provides its players with a variety of payment options for depositing cash in the casino. All choices of payment are handled by secure and audited suppliers, including Visa Card, Neteller, Moneybookers and Click2Pay.

Once you've registered a real account, you will automatically become a member of the casino's Loyalty Club. This means that every time you play, you are credited with club points that can be exchanged for casino credits. The number of points you attain will place you in a certain loyalty tier: blue, silver, gold or platinum and the rewards and benefits increase as your status changes.
Ruby Fortune also spoils its players with regular and varied promotional offers. These include bonuses based on deposits, losses and the opportunity to triple your loyalty points. More prizes, bonuses and points can also be gained in the monthly newsletter. Players are regularly informed of updates in the casino and exciting launches such as new games, slot tournaments and improvements to the software.

Finally, Ruby Fortune provides its players with highly professional customer service, available twenty four hours a day, seven days a week. Competent in eleven languages, the trained professionals aim to offer a quick and convenient solution to any issue that arises whilst playing in the casino. The team can be contacted via email, live chat or a freephone telephone number.
As a member of the Palace Group, Ruby Fortune offers a fun and reliable casino experience, that's well worth a click!

Casino complaints

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1 of 7
Resolved Complaints
3 days
Average Response
3 weeks
Avg. Complaint Life
473 USD
Average Amount
57 hours left
$ 473
disputed amount

1. When I signed up for Ruby Fortune, I had no idea that this casino was part of the Palace Group. It is not mentioned on their website. I had no way ...

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Unresolved

I was playing : break da bank again on iPad I was playing the min bet the mobile version allows, 0.01 cent (CND) pre line. Reel position 1: tanzanite ...

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Unresolved

Hallo, My name is Richard ******* and I am for the first time on ASKGAMBLERS. I made this post because I am not willing anymore to hear nice words ...

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Players reviews

reviewed on 01/25/2014

I had a problem with Ruby Fortune when i asked to withdraw £800,they did anything to put off paying out even after sending my documents.they eventually paid out three weeks later after i had my documents signed by a solicitor for verification.

reviewed on 03/24/2013

One fine day I got a email from Ruby Fortune casino with 20 Break da Bank Again freespins! Only 10 lines 0.01 eurocent per spin, I got about 2 euro and I do not know how, but in a couple of hours I won about 300. I request cash out and they pay me 100 euro, cos Im no deposit there. I got my winnings pretty fast with no problem. Its my experience with Ruby Fortune. I was lucky!

reviewed on 11/17/2012

Ruby Fortune Casino is another of Micro Gaming’s finest so you can imagine how excited I was when I had an email saying they had a deposit promotion on at the moment. For all new players who register an account with them they are giving away 20 free spins on the slot machine 'Cashapiller'. For all those players who are already familiar with Micro Gaming casinos you will know 'Cashapiller' is a 100 line slot with a minimum bet per line of 1p/£1 a spin, making 20 free spins £20! IN order to receive the free spins though you do have to download their software you cannot claim them on their instant flash player. Normally the option to 'download' is on their home page, I couldn’t find it anywhere it took me ages! Quite frustrating actually. Finally found it under 'slots' and there link is there in the corner. Maybe it was just me having a blonde moment.

Anyway I registered my account, and as soon as I launched the casino I was greeted with a pop up box saying my free spins had been credited for me and were ready to play. In very small writing underneath were a few bullet points, one stood out to me as if it had a magnifying glass over it *20 Fee Spins a a minimum of 1 active pay line/1 coin 1p per line! I knew there was going to be a catch somewhere with such a high payout a lot like Cashapiller. So my 20 free spins had just 1 line active with 1p per line so in total I was getting the spin equivalent of 2p! I won total amount of 24p, and this was just from 1 spin actually the remaining 19 spins I won 0. What I don’t get and what my gripe is about this offer is, Micro Gaming say they provide new customers with these no deposit offers in order for them to get a feel of their casino, get to know their games and feel safe there before making a deposit. Its supposed to entice you into the casino and by playing with free money should enjoy your gaming session and be able develop an objective opinion about the site. How is this possible with 1 active pay line lol??? Beats me. I spent my winnings on activating 24 lines out of the 100 on Cashapiller but didn’t win surprise surprise.

I know I have just slated this offer but that aside, the actual slot 'Cashapiller' if you get the opportunity to play it has such good potential. The reels are filled with stacked wilds and if you can get these on the first two reels you are laughing, it will be out very generously and even better if you manage to get the bonus free spins. It does cost a lot at a minimum of £1 a spin and it really is hit and miss here, you will either win big or loose a great deal....no in-between with this one.