Rich Casino

Withdrawal info

2-5 days
E–wallets
10-12 days
Bank Transfers
21-28 days
Cheques
0-96 hours
Pending Period
Players from United States accepted.

Casino Review

Rich Casino is an online casino with a dark, luxurious theme. Their games are powered by Top Game software. In order to offer their online casino games, they have obtained a license from the jurisdiction of Costa Rica. Rich Casino welcomes US players to register and play their games for real money.

Games

Rich Casino's games, as mentioned above, are developed through Top Game. Top Game's biggest focus is on slots, and players certainly have plenty to choose from at Rich Casino. All of the video slots offer exciting game elements and a fun or action-packed theme. What is really interesting, however, is the fact that Rich Casino has a nearly equal amount of three-reel slots. No matter what your preference is, there's almost certainly a slot game that fits your tastes here.

Table game players, however, do not have quite as much variety. Blackjack players can play in both single-hand and multi-hand modes. Roulette players have access to a standard game called Roulette Crystal and a futuristic version called Electronic Roulette; both follow the same European rules. The only other table games are casino war and baccarat.

Video poker players are relatively limited, as well. Players can choose from four different variants: Jacks or Better, Joker Poker, Deuces Wild, and Deuces and Joker. Although the graphical quality of the games is high, there are no variants based on Bonus Poker or its derivatives. Also, all of the games are only available in single-hand mode.

Support

Rich Casino does a good job at ensuring their players can get their questions answered quickly. They accomplish this by offering 24/7 live chat, where players are typically connected to a chat representative within a matter of minutes, if not seconds. North American players who want to contact the casino via phone can do so with their toll-free number - no international phone number besides fax is available. Finally, players who do not mind waiting can contact them via email, as well.

Security and Fairness

Rich Casino ensures that their players are kept safe with their top-of-the-line encryption standards: 1024-bit RSA and 448-bit Blowfish, which are even more secure than the industry standard of SSL. Encryption makes it impossible for anyone to see your data as it is sent to and from the casino's servers. Firewalls are in place on the casino's server network as well, so your information is protected everywhere.

Because Rich Casino uses Top Game software, their games are guaranteed fair. This is because the global auditing company TST does a routine audit of Top Game's random number generator each month. The most current report, which shows that the games are truly random, is readable by clicking the seal on the bottom of the site.

Pros

  • US players accepted
  • Good selection of Top Game slots
  • 24/7 customer care via live chat, toll-free North American phone, or email
  • Incredibly high security technology in place
  • Guaranteed fair by TST

Cons

  • Limited amount of table games and video pokers
  • No international phone number

Bonus codes

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ASK35

Exclusive
$35
No deposit bonus
Get Bonus

Bonus: $35
Max. Cashout: $100
W.R: 75x
Cashable: No
Expire in 1 year

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ASKG20

Exclusive
$20
No Deposit Bonus
Get Bonus

Bonus: $20
W.R: 99xb
Cashable: Yes
Expire in 2 months

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Code not required

350%
Welcome Bonus
Get Bonus

Bonus: 350%
W.R: 20x(d+b)
Cashable: Yes

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Casino complaints

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Have troubles with Rich Casino? Submit a complaint or Learn more.

1 of 2
Resolved Complaints
2 days
Average Response
1 week
Avg. Complaint Life
1500 USD
Average Amount

Unresolved

Hello...I am registering a complaint against Rich Casino. I have been a member of this particular casino for more than a year, and as my account ...

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Resolved

$ 1500
disputed amount

This casino is entirely a fraud. US Players - Do not use them at all, they WILL NOT allow you to withdraw the money under any circumstances.I won $5, ...

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Casino details

Official Website
http://www.richcasino.com
Software
Top Game
Deposit Methods
EcoPayz, Money Transfer, Neteller, Visa, Skrill
Withdrawal Methods
ACH, Bank Wire Transfer, Cheque, ECO Card, Neteller, Skrill
Withdrawal Limits
2500 USD per week
Currencies
US dollars
Languages
English
Restricted Countries
Poland, Costa Rica, Israel, Romania, Denmark, Ukraine
Allow Manual Flushing
No
Established
2008
Licences
Costa Rica
Casino Type
Download, Instant Play, Mobile
Owner
Winward Gaming Group Casinos
Affiliate Program
Revenue Giants

Players reviews

reviewed on 08/31/2014 India

Got a 20$ no deposit bonus form the rich casino. They are a part of
the top game authorities . I was not able to play games on their
instant play mode then spoke to he live chat support staff and then
had to download eventually because it was running very slow. This is
one of he best casinos from top game authorities.
I started with the tales of Egypt and lately this one had been my
favourite slot from the top game. Most of the time i was getting the j
with 10 or q and this is probably their most common feature and paying
me between 0.20 -0.60$. In the beginning this game was very slow and
then i started pacing up and eventually i got some money. The best one
was when i hit j at 6 places and this one got me 1.70$.
Then i opened the sugar rush slot and this is one of he most famous
slots from the top game. I play on the lowest bet and the first
feature i got was the K with q on cross combination and this feature
paid me 0.40$. Then hi the wild the candy thing and q and this one was
a good feature and i paid me 1.20$. I left this game with a profit of
6$. Then played bee land which was a dreadful decision as it happened
the first time that this game did not turn out to be good for me. In
the beginning i hit some features with the bee cop thing and others
but then for almost 15 spins did not get anything and lost more than
15$. And now was only left with 10$ so thought if trying BJ. AS this
is always my last option on any casino. But with 10$ i knew i could
not have done anything big so tried and lost it . Well it was only one
game and apart from that i really liked this casino and it is a thumbs
up from me.

reviewed on 06/25/2013 Hungary

Hello here is my next review from Rich Casino:
Some weeks ago when I bored I searched at the askgamblers no deposit list and find them, I saw they gives no deposit money to their new players since 2011. When I checked their active complaints I only found one, it is also was inactive because the inactivity by the user who sent the complaint.
The new player bonus was 20 euro, with some terms and conditions of course, the wagering requirements is 99x and the max cash out is 100 euro. This is a very high play trough requirements for a top game casino, they slots are isn’t the best on the market.
Anyway it was a free chance to try out they casino without money risking, so I grabbed the chance and downloaded their casino. I registered and after I filled out my personal details, the live support helped me to claim my no deposit money and also offered me some high percentage match bonus but I refused it and concentrates to the free money.
I didn’t like the slots or the casino design, and first look of the machines the 99x wagering seems to insane and impossible to make it.
I was chose the Black Diamond slot, this is a 25 line machine with some bonus features, I started to play with 0.5 euro per bet. I didn’t believe it, but I went up to 112 euro after a few spins later. I get many wild in a row and I hit that big money. That winning was the last bigger amount what I won.
Slowly I lost my bonus balance without I was close to the play through requirements. After I lost my money I was able to get another 10 euro for free via by the live support. This time I lost my money again like before, but this time I won nothing.
I never deposited to top game casinos but when I will do I do it here.
Thank you!

reviewed on 05/17/2013

hello guys at rich online casino, topgame softwared. at first i found their games quite good after depositing few times it was impossible to ever win yet alone make a playthrough. i also referred a friend to this casino but what happened with my friend is they gave her a welcome sign up offer of 50$ freechip then once she played the playthrough she asked about cashout. they told her to deposit for verification purpose without any question that seemed fair enough. once she deposited there was no match added she had thought to cashout the 50$ freechip since she had made playthrough, these guys at rich casino said she cant withdraw since the 50$ freechip has wagering requirements, she argued with them explaining, it was an sign up freechip bonus which was already wagered out. they wouldnt let her cashout that chip. so she took a match and lost. to me thats a fraudulant casino had that been me i would make sure the guys are out of the good list and on rogue listings.
truth be told my friend let them get away with that since shes too kind hearted, not to waste anyones time.
here at this casino and i noticed the same at all other topgame software casinos, is all in common is their software is very low quality and thats why they offer big matches of 300% - 500%.
this allows players to feel rich for a while then later after a huge playthrough stuck with nothing.some people may have hit big on there casinos but not too many. i feel their softwares out dated and they are suspicious with their withdraws from freechips. just like my friend had fallen for.
as for my stay here there obviously was no successful win at topgame ever in years of online gaming for me, but they did a wonderful customer support chat, which was very fast to answer all questions. they did the best for matches 300% to 500% but i still never won so can tell you on my personal withdraw experience. so i wish you all a nice and warming wins if you choose this topgame casino.
please be very careful and talk things over about terms & conditions
if you take a freechip or match bonus. also note the info. making sure the chat hosts name to, time and date. remember to note your playthrough also, these guys will try whatever they can not to pay.
i would definitely not suggest this casino again, to anyone. i do feel bad referring my friend who was frauded by these guys. oh well life goes on and on.enjoy your gaming guys.
if i was to rate this casino i would rate 5 out of ten and only on good side its a big, bonus for their matches & customer support!
rich casino needs to also be more current to their players offering freespins or freebies which have lower wagering and allow them to cashout from these freebies. they need to lower the match bonuses wager as well then more successful happy players will continue to deposit. some of these online casinos never offer freechips to depositors and how will they get the player back in their casino. right they never think about that, i sure would come back if i was always offered a freechip to comeback with a low wagering match bonus. wow there i would be in heaven lol
sweet and thats my review for the rich online casino! :-) good luck people!

reviewed on 03/31/2012

RichCasino

Over the last week I had a lot going on that made it so I couldn’t concentrate and write a review. All is well now so I am going to get back to business. Just like a TV show each individual episode has a title, so I think I’m going to give each of my reviews a title. This one is going to be called: “Honesty is the best policy, but make sure you know the policy”. Why do we gamble? Why does anyone gamble? Granted it may be at times to blow off steam, or to get your mind off of everyday life issues, but that is not why a person starts gambling in the first place. The reason we start to gamble is the chance to win big, get that big score, visions of grandeur sitting on a beach in some tropical paradise, after flying In on your private jet, sipping on a $1000 bottle of wine or champagne, for no other reason other than you can. Sorry to go GA on everyone there lol, but look at all of the attention this 600+ million Mega Millions has received. You here TV announcers talk about it, news channels, announcers during sports games, and I even saw a segment during a news show that interviewed a guy who has won the lotto like 6 times, and the “Science behind it”, “never do quick pick, and never pick a combination that has previously been picked”. The power ball and mega millions have gone over 100, 200, 300 million many times in the past, which if 99.99999999999999999% of the population won would be plenty satisfied, but never nearly as much attention as this. Now you might be thinking, what does this have to do with Rich Casino? I’m going to get to that in a bit. Rich Reels has the same plain old software that all Top Game has, the same annoying process of having to log off, then log off again because it stays logged in, in the background of your computer, and you have to exit again, they send me the same email every day about how if I deposit I’m entered into some raffle for $500, and they have they annoying support that top game casinos usually have. On this occasion I had to contact support about the free chip, Ask Gamblers has a 20$ free chip you can get here: http://www.askgamblers.com/forum/showthread.php?t=1038 . I was followed up with the offer;” if you deposit 25 I’ll give you $50”, and I was in the chatting mood so I went through my normal range of questions: What is the play through? What games are allowed, and which aren’t? Is the bonus cashable, and finally I ended with, what is the max cash out? He replied “10x what you deposit.” I asked so even if I make the play through on a $25 deposit I can only cash out $250? He said yes, I replied with well then if I am going to deposit I will do it without a match offer. Now here is where my introduction and title comes into play, he says to me even if you don’t take a match offer, it’s still 10x your deposit the max cash out. That took me by surprise, I had never heard of a casino capping a deposit bonus free, let alone 10x. So I asked him a hypothetical, so if I won $1000, off a $25, deposit, that means I would have to deposit $75 more to withdrawal it rite? He says “No, whatever winning you made off the original deposit, can’t be withdrawn by another deposit. At this point I was very confused, I wasn’t messing with the guy, I was asking serious buying questions, and it was like he trying to prevent from depositing there. I asked him this, “So you’re telling me if I hit a $1,000,000 jackpot at your casino I would’ve had to deposit 100 grand in order to withdrawal it all? He goes well I guess so. I never actually went back to research if that was indeed the policy, for 1 well 2 reasons, the first being if the support at this casino didn’t know how to respond to the most basic of questions with the correct answer there was no way I would ever spend a dime there, the second being if that indeed was the case, that I could only withdraw 10x on a bonus free deposit, I would never deposit there. Going back to what I said at that beginning about gamblers, Most people would love it if they made an 1000% profit off their deposit, but the fact that there was no chance of making that “Big Win” we all hope to get, was an instant turnoff. I have two ratings for this casino. The first one is being if the support was actually telling me the truth and that is indeed their policy I give them a 6/10, a whole 1.5 points for being honest, because obviously Top Game doesn’t have the greatest of reputations for being honest. The second rating is if that guy had no clue about what he was talking about id give them a: 3/10, and a generous 3 at that, if there is one thing I can’t stand is incompetence, especially if it involved brining in new business to my company. I have fired people for lying to get a sale, and I have fired people who were incompetent and didn’t know the question to a customer’s answer, and didn’t bother to ask a manager or me or any other team leader what the proper answer was. Whether it’s the CEO of a company down to the new guy who is just getting started, and everyone in between, they all represent your company. This is something I firmly believe and was instilled in me by some very successful people. One deal, one client, will never make or break you, but if you leave a bad taste in their mouth, especially in this day and age when information can spread as fast as a person can type and as far as the internet reaches, can bring you down. So I never tolerated mis-informing clients or mis-leading them, at the end of the day the guy who screws over 3 people that week makes 3 sales and lives an average life. The guy who was honest helpful, but didn’t get the sale, gets 5 sales through referral business or more which turns into 25 referrals and before you know it you have a book of clients. I’ll tell you guy’s a short story that’s a bit off topic, I was doing door to door sales a while back, and it was an appointment that a co-worker set up. He never showed up for work that day so I went and did it for him. It was a sweet older woman, very involved with her church, and I’m not talking a small town church, I’m talking about a massive 3000-5000 member gospel church. I gave her the product at cost and didn’t make a dime that day, and she knew I didn’t she tipped me $20, and she legitimately loved the product. I kid you not within the next month the company altogether had about 100 people set up appointments through her referrals, and about 75 sold, the church bought 5, the pastor bought 2, and I had about 40 of those sales, all because I treated one person rite. I could have easily made 800 off her that day, instead I made about 11-12,000 that month (unfortunately I was active with drugs so my dealer, and the NY Lotto got most of it lol) but it goes show you how if you do good by your customers they will do good by you. Who knows, maybe if that guy tells me otherwise I end up playing at that site, and become a loyal depositor, giving them a good review, instead I’m here left with a bad taste in my mouth writing a bad review, on a very popular website, which could potentially cause them money in future business.

-Ian

Casino News

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September 03, 2014
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Another new month has arrived and that can only mean one thing - some brand new promotions for you to claim! And where better to claim these new ...

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