Portomaso casino is yet another casino under a NetEnt software. This casino is actually one of the casinos that I did not know of until AskGamblers gave me a torch to light my path (gave me more information about this casino). During my first time here I had to register a new account which is a 5 step personal page filling process. My username and personal Data (Password and secret question in other words) then my full name, nationality and date of birth. Then came my country from where I resided in, city, province and my postal code. It appears when they wanted me to fill in my nationality and my country they have the same drop down list. I think they got lazy with the work lol. Finally the rest came as email, and phone numbers (mobile included). Then I had to confirm my details by looking over it and validating my account via email. Talk about finishing an online order right? This was a hectic process because I had to do this and this is just to make my account up and running. There are casinos that I disapprove that want me to enter a password with a Capital letter, a number and a minimum of 8 or more characters. This may help make my account more secure but more often it causes confusion and I most often forget my password due to this reason. Portomaso appears to fall into this category. I'd admire security for taking this initiative but this however took minutes than seconds to finish up. Almost like a survey but not as long as one. With that aside I verified my details and moved on to the cashier. It is unfortunate to be forced to deposit in Euros and not my own currency. This posed as a problem for me when depositing on Portomaso. What I chose to do is feed the cashier with only a minimum of 20 Euros and played on the most common slots I would normally play on. Yup! Crime Scene and Thief video slots. With Crime Scene I played for a brief moment under a $0.45 bet (Level 3) until my balance dropped nearly halfway ($12.44). Thief video slot came in next for $0.50 bets (Level 2). I know it isn't much betting power but this is the safest and lasting bet when only having a small balance. I would place small minimum bets but where will this take me? It wont give me any high wins or big wins inside a feature. And even if I wanted to make bigger bets my balance would be short-lived. The good thing is I got lucky triggering the Adrenaline Free Spins just before my balance dropped to $5.60. It was nearly to the $0 point but I climbed high before it came to that. It is a fortunate occurrence for the feature to appear before my balanced was wiped otherwise I would not end up with anything. Things like this rarely happen to me. My balance was literally trying to stay afloat in the middle of an ocean and could not find help but instead a boat came to the rescue (Free Spins boosted my balance) just at the right time to counter the odds. The feature gave me $41.90 in euros with many thanks to the diamond combinations that appeared inside the adrenaline free spins. I wanted to try out Evolution but I think it is safer to keep what I had. As expected this NetEnt casino was overall satisfactory. I just did not like how I had to communicate with support via email instead of Live Chat. I didn't see an option for one which would have been great. The winnings I have made may have had delays in being processed because of communications through emails but at least they delivered.

Support: 4/10 (No Live chat only via emails)
Terms and Conditions: N/A (No bonuses were taken)
Deposits: 6.5/10 (Only in Euros unfortunately)
Payouts: 7/10
Withdrawals: 7.5/10