Play United Website

Play United Review

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Play United Complaints

Play United Reviews from our community

playunited reviewed On 09/25/2009

Hi fraserd,

Unfortunately, you do have a complicated issue, but it does remain an open issue with our staff. I have been informed that our accounts dept. has been in contact with our bank and they have confirmed that they have successfully processed the funds, and no return funds have been received by your bank. Therefore, it appears to be an issue with your credit card company (as the withdrawal was processed back on to your credit card, not directly to your bank).

We have issued a tracking number (ARN number) for you to trace with your credit card company and locate the funds to determine why they have not settled. Unfortunately, since the transaction has been approved and the funds deducted from our bank, we cannot recall and reissue the payment (via Neteller or another alternative). Have you received any information from your credit card company?



playunited reviewed On 09/22/2009

Thanks for the background and acc't reference. I will look into the matter and try to resolve asap.

fraserd reviewed On 09/21/2009

All wagering requirements have been met including submitting documents and faxback form and depositing the required $50. Withdrawal approved on 4/9/009. The said they sent money to my visa debit card Not received and I know never sent. Checked with my bank they have nothing received. The wanted my bank to trace the money. My bank said no its up to the bank sending the money to do that. This is how I know they havn't sent it. If they had they would be only too happy to see where the funds had gone. 15 emails later and still no money. Funny that. I know a runaround when I see one, and judging by the numerous comments on other forums with exactly the same story of non payment I know what sort of a casino they are .

I have told them to send the money to my Neteller a/c on numerous occassions if they are incapable of sending it to my visa. They declined with some stupid story bout only depositing back to the same way as the deposit was made. I play at numerous casinos and can choose my withdrawal method regardless of what I use to deposit with. The money is paid within 24 hours.
No problem. This place is not reputable and doesn't pay.
a/c UDR61179092

playunited reviewed On 09/21/2009

Hi fraserd,
Play United Casino maintains a positive reputation among the player community by resolving support and dispute issues promptly and professionally. You may be experiencing an issue related to providing sufficient payment account info, meeting wager requirements, or something else. I can help resolve your issue, but require your account info. Can you email or PM me and we will help resolve your issue?
Thanks

fraserd reviewed On 09/20/2009

This casino should be avoided at all costs. They dont pay out.The tell you lies and give you the run around. Its been 3 weeks waiting for a cashout. They said they sent it but its never been received.
Dont even bother to play here. Fraudsters

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Casino Review

Play United is a Playtech casino launched in 2003 with a gaming license from the Kahnawake Gaming Commission. With sleek graphics and a smooth software platform, Play United Casino quickly rose through the ranks to shelter a large player base of loyal customers. Multi-lingual and currency options, combined with the ability to play a Download or Flash Casino version, have made Play United an international favorite in the online casino industry. Unfortunately, US player are restricted from opening an account.

Software

Play United Casino runs on the Playtech platform, developed by leading online casino software company Playtech. The software has excellent graphics, impeccable speed and a wide selection of casino-style games to choose from. It is also, ensuring players of the integrity and fairness of the software. Whether you choose to download the Play United Casino software or play instantly in the Flash Casino, the quality is exceptionally appealing.

Games

Members of Play United Casino are privy to a versatile array of more than 100 award winning casino games. Choose from a plethora of Single Line and Multi-Line Slots, including the impressive Real-Slots Series, exclusive to Playtech Casinos. All of your favorite table games and Card Games are available, along with a list of video poker variants. You'll also find a few Casino Specials like Bonus Bingo, 3 Card Poker, Keno and European Slot Poker. A lucrative selection of Progressive Jackpots includes the enormously popular games Caribbean Stud Poker, Shopping Spree and Midlife Crisis, among others.

Pros

  • Great VIP Loyalty Program
  • Excellent Reputation
  • Download or Flash Casino
  • Live Chat Support

Cons

  • No US players

Details

Official Website: www.playunited.com

Languages: English, French, German, Greek, Italian, Portuguese, Spanish

Deposit Methods: CLICK2PAY, EcoPayz, instaDebit, MasterCard, Neteller, Skrill, Visa

Exclusive Payment Partner:

Currencies: Euros, UK Pounds, US Dollars

Software: Playtech

Established: 2003

License: Kahnawake

Casino Type: Download

Cashout Info (New)

Contact Play United

Owner: Cytech Ltd.

Email: support@playunited.com

Live Chat Support: Yes

Canada Toll Free: 1 (800) 761-1303
International: + (800) 761-1303
UK Toll Free: 0 (808) 238 0020

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