Hello, players from askgamblers and for the visitors :) i would like to share my experienced here at platinum play and i am proud that this is one of my top 10 favorite casinos i know that this is a microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, and Ecogra verified so you can trust your money and gambling security with them.Okay back when i am deposited the 80$ and i don't claim any bonuses but i surprised to what happened next. I think before that this casino is not worth at all (criticizing) but when i tried to played it iv'e been satisfied and i added platinum play to my top ten favorite casino :) the second microgaming casino, the story of 80$ started when i played the video slot called Avalon a 5-reel, 20-payline and i bet an amount of 150 coins or 1.50$ then spin after the first 25 spin i hit the combination of avalon i am not sure if he/she is avalon but i hit 3 symbols of that and take 12 free spin the overall that i won from the 25 spins included the 12 free spin are 121.45 credits WHUUSSSHHH!! and i cashout it and submitted my documents and thats it i received my withdrawal after 3 1/2 days via neteller. This casino had a high reputation as one of the many trusted members of the Fortune Lounge Group of Online Casinos, Platinum Play has cemented its place as one of the leading internet-based casinos. For the past 8 years and more the casino has grown from strength to strength in terms of its popularity and recognition within the online entertainment industry. I rated this casino 9/10 over all and i recommend it to players of askgamblers please don't hesitate to play platinum casino because if i use their deposit i would be satisfied i think....

Hello, platinum play is a part of fortune lounge group of microgaming casinos, and i think this is a good and reputable group to play. I made deposit of 100$ and get 100% welcome bonus from them. I am think 100% welcome bonus this is an average amount of bonus, but few of casinos giving much more, and i wonder that all casinos will give more than 100%. But i am sure a lot of people hate bonuses and play without them, so this is a coin with two sides. So, with 200$ on my balance i start playing on hellboy, as i type in previcious review i like this slot, but sometimes it cold, and this happens this time, but i understand that it cold and leave with 150$ left. After it i decided to try mad hatters..[ if you read my reviews, you can see that i play almost same slot every time, but i love this slot and do not want try many new as it enough for me this that i had] . So, i get 3 scatter and choose first hatter, and it pay me, it really pay!!! I won 400$ on 1.5 bet, that made my balance to 500$ which is fantastic, but i still have a lot of wager because made big deposit. After mad hatters i decided to try break da bank again, as i had a lot of money on balance, and with 1.8$ bet i can not lost all, but if i had 5 saphires it will be fantastic win. But no luck, and with 300$ i switch back to mad hatters, and start grind it with 3$ bets, after hour or may be even two i clear wager but have only 100$ left, and this was bad for me, so i just continue play with 3$ bets and lost all. This is bad, but i should wait this when deposit 100$ and get 100$ bonus, too many to wager i think.
So, here is my marks to platinum play casino:
software: 9/10
bonuses: 7/10
support: do not speak with them
cashouts: do not cashout
total: 7/10 pretty average casino that you can trust, but there a lot of better casinos.

The Platinum play casino was founded from me in the year 2011 and i was blazed of the 300
different games they have offered me for the choice to play this day. There where given
two variants now that i was able to play in the Platinum play. The Slot had not interest
me very much which was not so good.The graphic is also fundamentally worse
Bonus in the Platinum play casino
So me as a fan of the Blackjack and baccarat games did take the decision to play further
table games like Blackjack,Baccarat and roulette in different variants. Also some classic
fruit machines and video fruit machines, video poker and single games, such as a virtual
rubbing lot did i gamble on too.
Silver is, talks game is gold at Platinum play. This online casino takes care of guest
players, snuffling hour guests and members similarly and explains every step on request.
Result the Platinum casino is impressive and also I have more frequently been one here
for months at playing.
I like the Atmosphöre and one can leave himself also on the Slots. Auschaut seems to
profits to be simple here since as it what of course is very good and increases the fun
factor drastically for the player is high the Payouts really big.
best regards chris

Amazing, Incredible, exciting and Extremely daring were some of the words to describe my full experience with Platinum Play casino. For those of you who are new to online gambling Platinum Play is a Microgaming software which is part of the Fortune Lounge Group that features over 200 games for you to choose from so you will know they are amongst one of the best! At the time back in 2011 I didn't realise that I was supposed to be in love with this casino but I haven't gone far enough to realise it just yet as the casino was new to me. During my visit with Platinum Play I decided to take up their 1500 Free Bets offer ($1500) + 100% up to $200 which gives new players such as myself a chance to win a maximum of $100 bonus and get 100% of my deposit. In order to do so I needed to wager the full $1500 once and win over it to gain their maximum $100. I managed to fulfilled all requirements by playing and changing on Thunderstruck and Mermaid Millions while max betting in less than an hour. As I completed the Free Bets offer I made a minimum $20 to release the $100 bonus and got their 100% match bonus for a total of $140 to play with. I rung up Platinum Play's friendly and well mannered Live chat representative to make sure everything is in order and I understood all their terms. It turns out Slots of any kind whether it be classic slots, video slots or progressive slots they contribute 100% of bets made on them, as with other games contribute to a low percentage. Now onto my first choice I decided to do two games at once, I opened Riviera Riches, a recently new game they've released in 2011 and Bonus poker 10 Hands. While I was wagering and alternating my bets I wagered almost 75 percent of my bonus playing on both Riviera Riches and Bonus Poker 10 Hands. On Riviera Riches I kept receiving status quo to slightly higher win results which was good for me since it extended the duration of my gameplay longer and it greatly reduces my wagering requirements! As I was changing to play Bonus Poker 10 Hands, on one hand for a $5 bet it dealt me Qs 10c Ks 3d 4h. I decided to hold the Qs and Ks as they were suited. Did you know what happened when I pushed deal? On the 6th hand it offered me the legendary Royal Flush and I immediately froze in shock when that happened. Of course in my head I was cheering hard as the Video poker poured over $400 + (Royal flush + 2 full houses and a pair of Kings within 10 hands being dealt). I was extremely exciting when this happened but this was just the beginning. Once my wagering requirements were completely off the table after playing on both games I made a choice to close Riviera Riches because it was no longer needed for the purpose of wagering and wins were actually dying down. I also decided to close Bonus poker and swapped it with Jacks or Better 10 Hands! The most amazing thing happened once I stepped in. With my balance currently standing at $515.74 I excitedly pressed the Deal button with a $12.50 bet. The astonishing video slot gave me As 9h Ks 10c. As it highlighted both Aces for an automatic win I decided to go my own way and held the As and the Ks (both spades) instead. As the cool sounding machine dealt my choices for 10 hands I got another outstanding Royal Flush on the forth hand!!! Can you believe it two Royal Flushes in one day? Only this time my bet was adjusted to $12.50 and I won an incredible $1000 (Royal Flush pays 4000 or 80x your bet). I couldn't believe my eyes as it gave me that four digit amount! Just when I tried to click on Collect I accidently clicked on Double right next to it (on the leftside as both buttons were really close to each other) as my mouse was next to the edge of my table. I immediately started to regret my decision and my heart started to beat swiftly. The most lucky and extremely daring scenario happened. Inside the Double Feature there are five cards, on the left side the dealer shows what he picked out while 4 other cards remain a mystery. As nervous as I was I saw that the dealer picked out 2d which was the lowest card!! The great news is any card can beat a 2 except for another 2 which ties both our cards and leaves me for a push (no wins, bets returned). While I was deciding trying to avoid a 2 I made a choice by picking the 3rd card to the 2nd right and immediately my nervous cold expression turned into a warm sighing relief as the card I chose was the Ks. Congratulations it says and the once known $1000 became $2000. I would have to agree this was the most intense and daring thing I have ever done! The thought of losing $1000 was a terrible thing to be reminded of. It's a good thing this happened otherwise I would have only walked away with $1000. Lady luck was truly on my side,. If I hadn't of made a mistake such as that I wouldn't be twice as rich! I decided to withdraw my staggering $2503.24 after that heroic act! Luckily to show you my story I have kept a screenshot of my win before I accidently pressed Double on the screen. This is my spectacular story!!! I hope you all have an extremely daring story to tell as this was one of the things I needed to share to you all!!!! Good Luck to everyone!!!!!!!!

don t play at this group of casino because you will lose the money and the time!!!!it happened to me I made a submission and I won a nice amount and when I wanted to withdraw my account blocked and like me there are a lot on forums I read a lot of complaints these days at these casinos! before to make a deposit at a casino forum read about them if you are really serious in paying customers and earnings!If you still want to risk losing your money and time you are free to do so!!

AVOID AVOID AVOID if you occasionally win like myself you won't be able to get your money back!
They let me make deposits for thousands on there website and when I won some back they closed my account ! Had to email them and ask why and they said they need photos of my cards back and front, passport , bills and photos of me!! I sent all the info but the account is still locked a week on, they are asking for evidence of old cards and more and more obscure things, since looking into it I have seen in not the only person to be tricked by them. It's on going but I'm considering taking it a lot further if nothing is done by the end of the week.

Reading some of these reviews is quite scary, a lot of users not receiving funds or having their accounts locked, whilst a lot of you are saying how reliable, secure and fun this site is.
After all it is Microgaming so i can't understand why people are calling Platinum Play a scam, all Casino's have good reasons for locking or confiscating someone's account.
I registered about 2 months ago and decided not to claim the 1500 free bet promotion as these have a low withdrawal limit and just seems like to much trouble.
I did take advantage of their 100% first deposit bonus and claimed a total of £50, had to wager around £900 if i remember.
I played the slots with 243 ways to win, fairly new to these and they seemed very addictive and payed out 5-of-a-kind symbols very often even though the payouts weren't that great.
One of my favorites is Santa's Wild Ride which despite not having the greatest payouts from hitting symbols, you can win huge amounts by hitting the bonus round, 3 or more pairs of santa's keys unlocks a choice of 25 free spins with doubled payouts, each choice is great and all include some sort of stacked wild.
Despite losing my deposit and bonus, the reason i wanted to write this review is because of the Free slot tournaments they have on offer!
They have $50 freerolls where the top 5 scores win $10 each, you have 90 minutes and a set amount of coins to hit the top scores.
But the best freerolls are the Power Play tournaments which offer a $300 prize pool and the top 25 players receive funds.
They have 5 power play tournaments running from monday to thursday, its the same games each week on display, Avalon, Mad Hatters, Girls Night Out, Hitman and Break da Bank.
I have managed to obtain funds from playing these free tournaments any times and even managed to turn $10 into $100 although i got greedy and lost it all playing Thunderstruck II.
And if you like free tournaments your in luck as they have even more with bigger prize pools, and even free qualifiers into paid tournaments.

I haven't managed to make a cash-out from here yet so i can't comment on that but this casino seems fair and legit, i will be playing here again in the future and because it's microgaming it has all the best games. :)

Platinum play casino is not part of Casino Rewards it is part of Fortune Lounge. There are a few casinos that are part of Fortune Lounge and the good thing with them is you can claim their promotions at all the casinos it does not matter if you have claimed at all of them so you don’t get messed about with the old saying Live Help love to give “Oh sorry you have already claimed this promotion at one of our sister casinos”.

I did not receive anything free prior to depositing here unfortunately; I haven’t seen any promotions where you get free money with no deposit required yet at any of the Fortune Lounge casinos. And by this I don’t mean the fee 60 minutes you get to play which is one of their promotions. I don’t normally take advantage of these promotions.

I only ever make the minimum deposit when I first deposit at any casino. Even though I am very familiar with the Micro-gaming casinos I still only ever deposit £20 at a time. The more you deposit the more you obviously get as a deposit match which is great as a starting balance but the more you have the more you have to wager. I deposited £20 and received the standard 100% match which doubled my money so I had £40 to play with. On a £20 deposit you have to wager a total amount of £600 before you can make a withdrawal and the free money is credited as bonus money straight away.

It’s funny because I have my favourite slot games but I won’t always play my favourites at every casino. For this casino and it’s only this casino I play this game my favourite is ‘Bobs Bowling Adventure’. It pays out really well at Platinum Play. I only ever play at the minimum bet per line on any slot I play for this one it is 1p per line. The bonus game is excellent fair play. You get to choose from 3 different bowling lanes which all have a prize underneath. The most I have won from a bonus game on this slot is £30!! £30 for minimum bet is not bad now is it? I was well impressed with this. I have had my moments with this slot where the bonus has come in five or six times within the space of like half hour and sometimes it takes ages to come in but if you’re considering playing here ‘Bobs Bowling Adventure’ is a great slot to start off with.

The good thing about Platinum Play casino is that it comes from the same company as some of the other casinos with an excellent reputation like 7 Sultans, so you know that when you are joining up here then you are joining with a decent casino. I joined up here for that reason, but I did not take advantage of the bonus deposit. Instead I just joined through Moneybookers and played with a small amount of cash. I do like the microgaming platform so initially when I started I thought this was great.

Certainly all the graphics and sounds are all in line, and the lobby is really nice and easy to use. HOWEVER it might have just been me, but when I started to play blackjack I came across some bad runs. I had $100 in the account to start off with, and I never got the amount over $120. Even with a small stake per play of $2 then I was constantly running into trouble. It seemed as if I came across bad combinations of cards all the time of 14 and 15, and never really got a good draw. The only way to win seemed to be to stand on every hand even if you got 10 or 11 because the cards would always draw out to be 10s picture cards and the dealer always ended up going over and bust or a high combination. This meant that if you tried to go for a high count then you would end up going bust as well.

I am not sure if anyone had the same experience but that was certainly not good. In the end I ended up withdrawing my $36 dollars from the account and was quite glad for it to be over. I am not sure of the pay out ratios but for blackjack I would not come back to it.

Again says nuthing about Denmark being restricted..

I have found Platinum Play reasonably good for winnings....unfortunately silly me has too often played these winnings down to zero. BUT recently decided that after only a $30 deposit i decided to cut my losses at a $150 withdrawal. I made the withdrawal, my second in my 3 months with the casino, as they already had my documentation i was not contacted and checked my casino account 48 hrs later to see it was being processed.....all was going well so i thought. Four days later i found $82 of these winnings in my bank account, yay but strange since i had requested to receive the withdrawal via my Skrill moneybookers account. Just under a week later i contacted live support to find out where the rest was and was told it would filter through to my bank account by the end of the week...my question as to why it was not put into my moneybookers account was ignored. At the end of the week i rechecked my casino account to see if the payment had all been processed at the same time, as it was broken up into small amounts on the withdrawal page........I was devastated to find that the remaining amount had actually been paid into an old credit card account that i no longer use, as im unable to close this account there were fees on it and it was overdrawn hence i lost my winnings to my old bank account :(
I again contacted live support to try to understand why they had ignored my chosen withdrawal method of moneybookers and used instead an account i had not deposited with the casino with for over 2 months!?
I still do not understand the mumbo jumbo i was told as it was along the lines of " we can only use methods available online to us at the time of withdrawal". Dont know if its just me but i do not understand why when my main method of deposit since joining the casino was through moneybookers totaling 9 times, 7 deposits with my new creditcard account and only 5 deposits 2 months ago with the old credit card. So if they are trying to say the most used deposit method is the one used to process withdrawals then this still doesn't add up, especially since they deposit i'd won through was processed through moneybookers.
I've trailed through the terms and conditions of this casino but have yet to find anything that explains why they have processed my withdrawal in this fashion.
I guess moral of the story is make sure you always remove unused credit cards from your casino accounts, contact live support BEFORE your payment is processed to ensure your chosen method is used to prevent disappointment........ especially on money promised to kids for school holiday funday :(
Bottomline is no apology from this casino, i'm made to feel like its somehow my fault......in my mind i think they stuffed up and are talking in riddles to avoid taking responsibility!

I have found Platinum Play reasonably good for winnings....unfortunately silly me has too often played these winnings down to zero. BUT recently decided that after only a $30 deposit i decided to cut my losses at a $150 withdrawal. I made the withdrawal, my second in my 3 months with the casino, as they already had my documentation i was not contacted and checked my casino account 48 hrs later to see it was being processed.....all was going well so i thought. Four days later i found $82 of these winnings in my bank account, yay but strange since i had requested to receive the withdrawal via my Skrill moneybookers account. Just under a week later i contacted live support to find out where the rest was and was told it would filter through to my bank account by the end of the week...my question as to why it was not put into my moneybookers account was ignored. At the end of the week i rechecked my casino account to see if the payment had all been processed at the same time, as it was broken up into small amounts on the withdrawal page........I was devastated to find that the remaining amount had actually been paid into an old credit card account that i no longer use, as im unable to close this account there were fees on it and it was overdrawn hence i lost my winnings to my old bank account :(
I again contacted live support to try to understand why they had ignored my chosen withdrawal method of moneybookers and used instead an account i had not deposited with the casino with for over 2 months!?
I still do not understand the mumbo jumbo i was told as it was along the lines of " we can only use methods available online to us at the time of withdrawal". Dont know if its just me but i do not understand why when my main method of deposit since joining the casino was through moneybookers totaling 9 times, 7 deposits with my new creditcard account and only 5 deposits 2 months ago with the old credit card. So if they are trying to say the most used deposit method is the one used to process withdrawals then this still doesn't add up, especially since they deposit i'd won through was processed through moneybookers.
I've trailed through the terms and conditions of this casino but have yet to find anything that explains why they have processed my withdrawal in this fashion.
I guess moral of the story is make sure you always remove unused credit cards from your casino accounts, contact live support BEFORE your payment is processed to ensure your chosen method is used to prevent disappointment........ especially on money promised to kids for school holiday funday :(
Bottomline is no apology from this casino, i'm made to feel like its somehow my fault......in my mind i think they stuffed up and are talking in riddles to avoid taking responsibility!

Platinum Play Casino is nothing but a big scam , they have the same games as the other casinos like " Ruby Fortune " but the payout is so bad .. i have been playing with platinum play for over 2 months now and I lost so much money without even hitting a good bonus round 2 times .

think about it this was , in order for you to hit a $500 bonus you need = Deposit at least $2000 and bet at least $3 .

Please , keep your money in your pocket and stay away from this casino .

PLUS , THE CUSTOMER SERVICE IS VERY BAD ... THEY IGNORE YOU ALL THE TIME YOU WILL HAVE TO WAIT HOURS FOR THEM TO FIX AN ISSUE .

My name is Morat and i am from Canada .

Platinum Play Casino is nothing but a big scam , they have the same games as the other casinos like " Ruby Fortune " but the payout is so bad .. i have been playing with platinum play for over 2 months now and I lost so much money without even hitting a good bonus round 2 times .

think about it this was , in order for you to hit a $500 bonus you need = Deposit at least $2000 and bet at least $3 .

Please , keep your money in your pocket and stay away from this casino .

PLUS , THE CUSTOMER SERVICE IS VERY BAD ... THEY IGNORE YOU ALL THE TIME YOU WILL HAVE TO WAIT HOURS FOR THEM TO FIX AN ISSUE .

My name is Morat and i am from Canada .

Platinum Play is one of the best member casinos in the Fortune Lounge Group, which is considered to be one of the safest places for you money in the entire gambling network! Although my stay at that casino was not very successful I cannot say anything bad about it! I never had any troubles with the live support, with the software or with the withdrawals. The only problem was my luck, or in other words – the absolute lack of luck! I was attracted there by the welcome offer – 1500 free credits, a whole day to win as much as you want and the ability to keep up to 100 credits for yourself above the initial 1500, in exchange of a deposit of 20. Free play was always one of my favourite welcome promotions, because at this case your starting investment is usually just a small deposit between 20 and 50 and the match percent is sometimes even 500. So I managed to win from the free play day, deposited and my starting balance was consisting of 20$ deposit and 100$ bonus amount, which I was supposed to turn 30 times! At the beginning my game-play was rather rewarding – both Avalon and Thunderstruck I gave me decent wins, but everything changed when I decide to increase the bet slightly! I have tried anything, almost every known strategy, I even tied games that I hate but nothing helped me and soon my balance was zero! I deposited again without using any bonus, although they offered me such, but the result was just the same! I made another deposit, and than another, and another – for two days I spent there 1700$! Tried more than 20 games and nada, zero! Than I deposited my last 150$ and this time used the bonus I was offered – 100% match! I decided to give one last try to the slot Break The Bank Again and set the bet to 1.80. The first free spin feature was complete disaster, but the second one – oh, my God! Almost every spin was giving decent wins and additional free spins. For 28 free spins I made 2340$. I even began to dream of a small vocation but it turned out that to wager 4500 (this was the amount I was supposed to wager in order to clear my bonus and to withdraw) is not so simple, especially when you do not want to lose a dime! Anyway, at the end I managed to do that, but the remaining balance was only 2000$, so all that was left for me was just 150$, which I decided to leave for playing and withdrew only 1750. And that was the first and unfortunately the last time I managed to get out something from Platinum Play! In all the other cases the direction of my money was only IN the casino, not out! But those are the risks of gambling, right?:_)
So, to summarize I will use some simple rating scores:
Support: 8/10
Software: 10/10
Security: 7/10
Finance: 7/10
Bonuses: 9/10
Terms&Conditions: 9/10

Overall: Good and safe online casino!

Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

Please use a form for submitting a complaint:
http://www.askgamblers.com/submit-complaint-p47

I have problems with refused pay-outs from platinum play. Do you have any advice and or contacts who can put pressure on these casinos?

I have deposited £680 and am waiting for a withdrawal of £800. I have subsequently depositeed an additional £3400 and now find that for some reason / irregularities my winnings have been confiscated. I have provided all the information that they requested, colour copies etc.

Their message is below. I find it very aggressive.

Hi Julian,

Thank you for contacting the Support Desk.

I have had a look at your account for you and I regret to advise that due to the account being locked by our Security Company as result of an investigation regarding certain discrepancies, the Funds and withdrawals on your account have been forfeited.

Unfortunately you have breached the terms and conditions of the casino and as result of the investigation done on your account it has been found that due to this transgression we will not be able to process any funds to you.

I hope that this clarifies this matter for you. Please contact us again, should you have any further queries.

I thank you for your time and patience in this regard.

Kind regards

Ben