Platinum Play Casino is a casino that caters to international players, although unfortunately US players are not accepted. They have a website available in a variety of international languages to accommodate the needs of players who join this casino from around the world, and accept a number of currencies for their players' transactions. As a Microgaming casino, they offer a safe and secure gambling experience to all of their players, regardless of where they're from and have high standards of Customer Service and Support, as well as Promotional offers that are attractive and enticing that keep new players coming back time and time again.
Platinum Play Casino offers customer support 24 hours per day, 7 days a week, and doesn't break for holidays so they are in operation 365 days per year. What's unique about this casino is that they have toll-free phone numbers for locations around the world; unlike other casinos that offer only one phone in number that may be toll-free, this casino has multiple so that players can receive support in the native language of their country. There are toll-free numbers for players in Canada, Australia, Hong Kong, Italy, France, and a total of 18 countries around the world. Emails can be sent to the Casino Customer Support using a support form that directs players' inquiries to the correct department or person at the casino based on the nature of the inquiry. Live Chat is always available to answer players' immediate questions, and the Customer Support representatives are trained to deal with inquiries of all types; from queries about the terms & conditions of the bonuses, to problems with the downloads and registration, to requests for recommendations about the best games to play as new players or as high-rollers.
Platinum Play Casino uses Microgaming software, a reputable, privately-held software developer that has been providing casino games to the online gambling industry for years. Microgaming with involved in the launch of eCOGRA (e-commerce and Online Gaming Regulation and Insurance) in an attempt to turn around the once questionable online gambling industry. Thanks to their efforts, all of Microgaming casinos are independently audited for fair play, and players at this casino can rest assured that all of their transactions are safe and secure. Microgaming is known for their great graphics, as well as their simplistic user-friendly designs that appear specifically on their line of casino games.
At Platinum Play Casino, casino games are available by download or Instant Play, which offers a reduced selection of the full line of casino games found with the software package. To allow players to see what they have to offer before they sign-up or download, there is a game preview option on the website that allows players to browse through the games available based on category, as well as those games that are new to the casino. Platinum Play Casino is atypical in that it isn't a casino that focuses heavily on Slots. They do have a decent variety available, with Reel Slots, Bonus Slots and Video Slots, but that's not where the main focus is. Platinum Play Casino also has a wide selection of Table Games and Specialty Games including Baccarat, Blackjack, Craps, Keno, Roulette, Sic Bo, Casino Poker, and of course Video Poker. Betting limits on most games at this casino are on the lower end; stopping around $100 to $200, accept at the Blackjack and Baccarat tables where betting limits are $2500 and $1000.
Official Website: www.platinumplay.eu
Restricted Countries: United States, South Africa
Return to Player: 95.99%
Casino Type: Download
Bank Wire Transfer, CartaSi, Cheque, CLICK2PAY, ClickandBuy, Diners Club International, ECO Card, Entropay, EPS, EZIPay, instaDebit, Maestro, Neteller, Nordea, Postepay, Skrill, Solo, Switch, Ukash, Visa, Visa Electron
Withdrawal Limits: no limit
Withdrawal Timeframes: 1-3 days for e-wallets,6-10 days for Credit/Debit cards,7-21 days for cheques
Pending Time: 24-48 hours
Allow Manual Flushing: no
Owner: Fortune Lounge Group
Live Chat Support: Yes
United Kingdom: 0-808-2386055
Affiliate Program: Fortune Affiliates
Promotions of the Month October October 13th, 2010
Great Casino Mystery Contest at Platinum Play July 28th, 2010
Soccer Fever Promotion at Platinum Play June 20th, 2010
Personal info safety a major priority for Online Gamblers July 31st, 2009