Pantasia Casino

Withdrawal info

24-72 hours
E–wallets
5-10 days
Bank Transfers
0-24 hours
Pending Period
Players from United States not accepted.

Casino Review

Casino Review

Pantasia Casino has a unique design for an online casino, while in some ways it indicates luxury it also offers some of the excitement expected of an online casino just through its website design. One thing that makes Pantasia Casino unique is that players are able to try out the games without even creating an account, provided they're only looking to play for free and not place any wagers. Pantasia Casino also offers players a gaming experience lead by a leading software provider, Rival Gaming, and their promotions are a great reason for new players to join!

Customer Support

It's easy for players to be turned off from an online casino that just doesn't offer help when they need it. Players need to have their questions answered when they're initially exploring the website or going through their registration process, and receive help should they encounter any technical problems at the casino. Fortunately, Pantasia Casino doesn't disappoint. There is the expected 24/7 support with phone, email and live chat. The latter which is available right from the website, meaning that even players who have yet to register an account can receive support using this preferred method.
Toll-free numbers help out those that prefer phone support, or for the do-it-yourself types, there is an FAQ document available to browse which outlines all of the basics, covering categories from banking options, to potential registration problems, to explaining bonuses and much more.

Promotions

Pantasia Casino makes sure that their promotions are enticing not only to new players joining the casino, but to those loyal players who return as well. For new players there is a $15 free no deposit bonus to start players off, and after that a three stage deposit bonus with up to $777 available. That's not where it stops either. For those that are returning time and time again to make additional deposits, there are reload bonuses, plus there are incentives for referring friends, and even a bonus for those who want to try the blackjack and other table games that aren't covered under the wagering requirement terms under the typical bonuses.

Software

Pantasia Casino uses Rival Gaming Software. At this casino it is available in download or instant play versions, and what's unique about it is that players who want to try out the instant play can do so without actually registering an account. Those who want to simply play for fun can login to the instant play version from their browser and give the games a try. Of course, playing this way means that no wagers can be placed, and play money history cannot accumulate either, but it is a way to give players who just want to check things out the gaming experience.
Rival Gaming Software is known for providing not only a reliable experience, but also a unique one with an innovative game variety and some of the most popular games at any online casino today.

Games

Between the online instant play version and the downloadable software from Rival Gaming, Pantasia Casino offers players a great selection of games. The software is compatible with all operating systems, so no players miss out on the games that are offered. It's of course, the iSlot games that Rival Gaming is best known for and these are a fixture at Pantasia Casino. Casino poker, video poker, classic and video slots, and a number of other table games are also on offer at Pantasia!

Pros

  • Great software
  • Flexible support 24/7
  • Generous promotions for new and existing players

Cons

  • We can't say anything bad for now

Bonus codes

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Code not required

100%
Monthly Reload Bonus
Get Bonus

Bonus: 100%
W.R: 20x(d+b)
Cashable: Yes

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Code not required

$77
Refer a Friend Bonus
Get Bonus

Bonus: $77
Min. Deposit: $50
W.R: 12xb
Cashable: Yes

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Code not required

100%
Welcome Bonus
Get Bonus

Bonus: 100%
Min. Deposit: $25
W.R: 25xb
Cashable: Yes

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Casino complaints

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Have troubles with Pantasia Casino? Submit a complaint or Learn more.

1 of 2
Resolved Complaints
4 days
Average Response
2 weeks
Avg. Complaint Life
1500 USD
Average Amount

Unresolved

Hi, I need Help. Pantasia Casino has cancelled my payouts 2 x 250 and my win (over 2300). And I don't know why. Support does not answer me. I had ...

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Resolved

$ 1500
disputed amount

I asked for my withdrawal of $1500 to be flushed because I was a VIP player and they offer this. I received 2 emails saying my account had been ...

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Players reviews

reviewed on 07/27/2014

Pantasia casino it is another one rival casino which i tried, and i also was able to get 30$ no deposit bonus in this casino. By the way, a bit offtopic, just read complaint about this casino which was resolved, i really liked how casino was dealt professionally and really nice, i love to see such things in complaints, and wish all casinos can act this way.
I played at pantasia casino probably 4 times, first one with no deposit bonus which i mention above, but with this bonus i did not have much luck, and unfortunately i am just lose it playing some new i-slots for me, but from the other side i did not lost my own money to try games that i should not play with my own funds. From my 4 deposits only one was sucesfull, and of course i am not very happy with that, but at least this winning deposit cover some my losses. I was deposit 30$ and get 100% bonus in cashier, that was like always very easy, since rival do cashier this way, to help players get bonuses without any work for casino. I hit few nice wins on scary rich 2, yes, this day it was hot machine, and continue my winnings movement in few other slots, till i finally met my wagering requirements with 170$ on my balance. I know it is not big amount and probably most of you in such situation continue playing, but i am when clear bonus most times just request payout, because i did not see reasons to continue playing if you already win and clear WR. Verification take for pantasia 2 days, and two more days to get money, so 4 days to get paid in moneybookers it is ok time for rival casino i believe.
7 stars for pantasia, it is of course not bad rival casino, with which i had good experience.

reviewed on 06/30/2014

I like that they let us play the games without having to make an
account on their casino site. I think this is a very nice feature from
the casinos side. They have been supported by the rival gaming
platform and i was not sure about it in the beginning because i have
not played with a lot of casinos from this platform so i was a little
dicey . I was going to start with major moolah because i had played
this game in the trial version and liked it a lot. The site looks very
simple and elegant. But they do not have a very large selection of
games and i was not expecting that. To my bad luck after joining this
casino site i came to know that on some forum they were giving away a
no deposit bonus and i was very disappointed with myself because i
love no deposit offers and am always looking for them. Then i realized
that i did not claim it myself and cannot tell yo how i felt about
this. But they have the best admin ever i requested them for that 15
euros after some time and they gave it to me once they had i confirmed
that i had not gotten it in the beginning. thumbs for the team. I made
a deposit after losing the no deposit and got a 100% match up on that.
I could not manage to withdraw anything from this casino and was not
very glad about it. and i think the only thing i want them to work on
is the variety of games they have to offer. Not a very nice return to
players. I would rate this casino 7 out of 10 and loved their admin
who gave me the free money. They need to improve the games.

reviewed on 05/30/2014

Pantasia casino room has a very interesting and unique themed site some of the ages and games represent lavish luxury and some represent the typical online casino features but i must say that this casino room is very interesting to play with. They have an interesting feature which only very old casinos have to offer which is that you can even play in this casino room without depositing the money and that game will be based on try or free chips offered by them to learn or to get an idea about what this casino room is really like. The software that supports this casino room is the rival gaming one which is very good but not one of the best but still i loved it. because they have a very wide variety of slot games which i love a lot. They have the biggest refer a friend bonus i have ever seen but their are also a lot of terms and conditions with it but it did not bother me because i believe in earning from the games. Their 100% welcome bonus is nice but you can avail that only on small deposits and the wagering is also good but not that easy too. Loved the game cash cruise which really does justice to its name and gives us good return on the money you risk with it. Their no deposit bonus was of no use for me because i did not realize that i had money in my account when i had registered and even then made a real money deposit. But then again whats the point of making it into 30 times and getting a little amount so it did not bother me at all. Their support is quite good and they were very fast in resolving and replying. I think this casino room is worth trying.

reviewed on 03/31/2013

Hello, i decide to try pantasia casino as a part of my discovering of rival slots. I register there and got 15$ no deposit as askgamblers promise, i open baby boom brothers: cash cruise slot and start playing with 1$ bets, because want to win fast, or lost fast. On my third spin i get feature it was reel, where typed different cruises as i understand, and also some prize money. I won 45$ and continue spinning. Spin after spin i increase my balance to 150$, made few cruises ( hope i will repeat it in real life ;D ) and after it left this slot and join sherwood forest slot, as i type in another review i like features and bonuses there, they had nice animation and pretty funny. After it i go to money and love slot, because one of my friends who play rival more than me told me that it is nice slot. I start playing with 2$ bets, and after some luck sit at 450$ balance. After it i go to many others slots, and finally i met wagering requirements. So, i can cashout maximum 50$, but should deposit 25$ to withdraw 75$. That was of course done, and i request cashout. After two days i got email with documents request, documents was sent and approved within two more days, and two more days to get money, so total 6 days. This is a bit long, but acceptable for me, if you sure that you get money, you can wait a bit more. So i wait and get my money, it not high amount, but money from no deposit is also sweet and nice, and i am sure all of us happy when getting cashout from such no deposit bonuses.
So, here is my marks for pantasia casino:
Software: 8.5/10
Bonuses: 9/10
Support: 7/10
Cashouts: 6/10
Total: 7.5/10 nice rival casino in which i will return.

reviewed on 06/30/2012

Pantasia is offering a good bonus offer for no deposit bonus. You can get 15$ with only 15x wagering requirements which compared to other casinos that are offering no deposit bonuses but they have a wagering requirements of even 100x which is huge in my opinion. Because of this I made an account and I decided to play very fast the money since I only had a 15 times wagering requirement for 15$ meaning that I only have to wager 225 dollars which isn’t really that much. After speaking to the live chat support, which was a central one, asking me from which casino I am playing, I decided that I should send them the documents so that in the event that I’ll win I won’t lose any more time by sending the documents. Of course I lost the free 15$ but it motivated me to come back and win next time. I actually forgot about this casino and I went back after I have read my email where it stated that my documents were accepted. This time I was decided to win so I deposited after I spoke once again to the customer support line in order to be sure that I will receive my 100% bonus for my first deposit. I have to be fair and say that I didn’t find anything special to this casino just that I wanted to come back because I had a feeling that I will win. As expected I didn’t win and honestly I am not going to come back at this casino since I don’t find that they have something special to offer me. This is in my opinion just another random casino where you can try your luck once or twice but besides this there is nothing special. I didn’t receive any promotional e-mails, free credits or even a new deposit smaller bonus. Don’t know what to say about their withdrawals as I didn’t reach that part.

reviewed on 06/26/2012 Hungary

This was my very first experience with Rival powered casino so I didn’t know what to expect.
Downloaded their software, registered an account and entered the Lobby. The Lobby screen itself is well designed, eye catching but going in the Cashier section it’s a different world. A very poor, old looking, visually unattractive interface but at least very informative. All the promotions the Pantasia Casino offers (and all of the details what you have to know about them) are shown there. No Bonus code or contact the support, just click the ’Click this promotion’ button and you get it. I claimed their €15 New player promo
but I wasn’t lucky (I played at Roulette because it was allowed but I didn’t like it. No free spin option, no ’Clear bet’ button etc.) then I claimed their ’€35 Affiliate Exclusive’ promo. It is also a no-deposit bonus with x40 wagering requirements, maximum cash out €140. I played mostly with 3-reel slots games like Milk the Cash, Flea Market and Big Cash Win and finally had a lucky spin on the latter game and won €375 on a €0.50 bet. I kept playing and completed the requirements and thought I would contact the support and ask them about the withdrawal. I tried it via e-mail and live chat several times with no responses and started thinking this is a dead casino when I found a link to their support in the automated welcome e-mail sent me at the sign up. After I had a chat with the main Rival customer service (not specifically Pantasia service) and clarified some questions I was kindly asked to make a deposit for verification purposes and then request the withdrawal. While I was waiting the withdrawal to process I noticed that the transcript of the above mentioned chat was sent me from a ’thisisvegas’ e-mail address, the Skrill deposit I made went to a Skrill address under Simon Says Ent. NV recipient name and on the main Pantasia site there is a ’mayanfortunecasino’ e-mail address for further information. It is a little strange for me (probably because I am a rookie in the casino world and coming from the sports betting community), and I know there are several casinos owned and operated by Silverstone Overseas Ltd./Bonne Chance NV. though I thought they are more separated from each other and have a greater independence.
After all I got my money 4 business days later (without requiring to produce documents).

I like their 3-slots games (high winning percentage rate), very informative Cashier, trouble free withdrawal.
I don’t like their customer service at all.