I signed up using the link provided to try out the casino with the free 30 spins and did not recieve them. No code provided either. I feel I just wasted my time!

If we speak about BetOnSOft software, than the first thing, which appears in my mind is the name of the well known and famous Genesys Group! Well, Mandarin Palace casino is a member of this group, and as being such shares all the pros and cons of the other members in the family. So, here we go.
The good part:
- To be powered by the BetOnSoft software, means that your casino is offering some of the most entertaining and amazing slots in the business! I’m a huge fan of this provider.
- Mandarin Palace is definitely a place, where the words “bonus’ and “promotions” don’t sound special at all, because they are part of the everyday customer treatment! I was negotiating with the live support after every single deposit, I made in that casino, and they never refuse to give me a bonus! Never! That’s really amazing!
- Friendly and fast live support, and always ready to give you some free chips:)
The not so good part:
- The live chat support can be quite competitive, but their e-mail support is definitely not! I was left to wait and answer from their finance department for 4 days once:(
- Long pending period of 48 hours.
- Do no allow flushing of withdrawals.
- Relatively long withdrawal timeframes, especially when a credit card is used as a preferred payment method. And that’s not just a coincidence, because according to the point 8.10.3. of their general casino terms and conditions, using both Neteller or Moneybookers will ban you from the welcome bonuses! So, to be honest, my first withdrawal from Mandarin Palace was a nightmare! At first I had to wait a couple of days for a verification process to end, than another 2-3 days to process the money and finally I got them in my credit card after 11 business days! Well, the next cashouts were a little bit faster, but still far away from the normal standards:(
So, to summarize I will use some simple rating scores:
Support: 7/10
Software: 10/10
Security: 7/10
Finance: 7/10
Bonuses: 7/10
Terms&Conditions: 7/10

Overall: Good and safe online casino!

Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

Mandarin Palace

Mandarin Palace Casino is a casino in the Genesys group of casinos, which includes Mandarin Palace, Lucky Creek, Treasure Mile, Wiz bet, and Grande Eagle Casino. It also uses Bet on soft Software. Mandarin Palace is one of if not the only Bet on soft casinos that not only offers the software download, but also allows you to play to on the website itself, through flash players. Bet on soft, has one of if not the best forms of software that is available to players who live in the United States of America. It has a lot of different slot games, ranging from one line classic slots, to five line classic slots, to nine line video slots to fifty line video slots, to multi way winning video slots such as Road Trip Max Ways where you have two hundred and forty plus ways of winning, the slots also have cool three dimensional graphics. On top of the wide variety of slots they offer, they also offer multiple forms of black jack, from single deck black jack, to Atlantic City Blackjack, all the way to Vegas Blackjack and Vegas Black Jack Deluxe Edition. They also have progressive games such as one line, and fifteen line Dream Wheel Slots, and a vast array of video poker games, that allow you to play one handed, ten handed, and fifty two handed, with a progressive video poker game called Rocket Jacks, that pays a progressive jackpot if you hit a royal flush. They also have double, triple bonus poker, deuces wild, bonus deuces wild, and deuces and jokers. Mandarin Palace also has all a great selection of table games and scratch offs. Mandarin Palace was the second casino I played under Genesys, using a code for free spins I won $12 playing Spartan Warriors. I ended up staying on Spartan warriors, because it was 50+$ in free spins, but I never hit the free spin bonus, only 2 shields like it was taunting me not 3, but it wasn’t meant to be I guess. Mandarin palace also offers the best bonuses to its players such as random text message bonuses, and birthday bonuses (the websites birthday). You can get $30 in free spins using this link: http://www.askgamblers.com/casino/mandarin-palace-review-r4215
Rating 9.1/10

Ian

I don´t get the 30 freespins.
On which slot should they be?
login: markopfaff77@googlemail.com