Lucky Red Casino is Owned By The Club World Casino Group, and operates through the gaming License holder World Online Gaming N.V. a Corporation incorporated under the laws of Curacao, through Lucky Red Casino registered in, Manchester, United Kingdom. The website is 100% owned and operated by the UK Company. LuckyRed Casino is one of the online industries most experienced and trusted casino groups, and again they have done a great job.
This online casino simply takes your breath away. Every single detail is well planned and properly implemented.
Lucky Red Casino casino games are designed to deliver the most realistic experience possible and uses gaming software developed and licensed by Real Time Gaming (RTG). Ultimate online casino enjoyment with more than 100 authentic casino games, which can be played for Fun or Real money. The Casino uses the highest encryption security system and is regulated by the Netherlands-Antilles Gaming Board. The games are regularly checked for fairness and randomness by a well-known, independent authority, (TST) Technical Systems Testing.
There are 2 ways how you can play online games on this Casino:
1. Easy and complete downloading and installing Lucky Red Casino (quicker and smoother game. Graphics and multimedia effects are already installed on your computer, with minimum information in transfer. Fast and rich environment with the gaming experience more fun.)
2. Alternatively you can play Lucky Red Instant Play Casino (excellent flash version). Benefits of Registering with Lucky RedCasino are huge, like to play the most exciting Online Casino games currently available anywhere on the Internet, players automatically become members of loyalty program. All members are treated, as they are VIPs. Lucky Red Casino pay winnings out everyday on daily basis without any kind of delay and with maximum security.
It is very unusual that a casino spends time in developing FAQ feature. Lucky Red Casino did a fantastic job. Incredibly comprehensive set of answers that covers absolutely all possible questions that can arise. And when I say all, I really mean all.
Basic structure of FAQ:
1. General FAQ's
- What is Lucky Red Casino?
- What do I need to play at Lucky Red Casino?
- What Is Flash?
- What Can I win?
- How Do I Know The Game Is Not Fixed?
- What are the benefits of registering with Lucky Red Casino?
- What happens if my Internet connection fails?
- How Old Do I Have To Be To Play At Lucky Red Casino
- Security Duties?
- Troubleshooting?
- I Can't Find An Answer To My Question?
2. Cashier
There is fantastically well written explanation (step-by-step instructions) on how to make deposits on Lucky Red Casino. You can find answers on following questions:
- How long does it take to process my deposit?
- How Do I withdraw my winnings?
- I have made a Withdrawal but have changed my mind. How do I cancel a Withdrawal request?
- How much can I deposit to my Lucky Red Casino balance?
- What is the maximum deposit I can make with my credit card?
- How Long Does the Download Process Take?
- What should I do if I can't find the Lucky Red Casino icon on my desktop?
- What's the name of the downloaded setup program?
- Do I have to download every time I want to play?
- After downloading the software, what do I do next?
- What should I do if I can't find the Lucky Red Casino icon on my desktop?
3. Technical questions / answers
If you have any kind of a technical problem please make sure that together with the questions you also include the following information:
- Speed of your computer
- Modem type and speed
- The operating system
- Internet browser and version
- Where you connect from: Home, Office...
- Any Error Messages and steps leading up to error
- Do you have any specific programs, which are running at the same time; antivirus products?
There is also detailed explanation of setting up different browsers and it versions.
- Internet Explorer 6
- Internet Explorer 5
- America On-Line
- Netscape 6
At the end, if you can't find an answer To your questions just email customer service department at support@clubworldcasinos.com.
The following deposit limits apply for each deposit method:
Credit cards: Minimum single deposit $20
Bank Draft/Personal Check: Min single deposit $50. Max single deposit $5000
Wire transfer: Minimum single deposit $100
There is a huge variety of "alternative payment methods".
As a player at the casino you may be required at any time to provide any of the following information: A copy of your driver's license, each credit card (front and back) you used in the casino, credit card statement/s (showing your name, address & credit card number), a signed authorization release for each credit card used in the casino. These procedures are made to ensure the security and integrity of all electronic transactions, purchases and withdrawals, made within our system and they are not meant as any delay or freeze tactic.
Minimum single deposit is $20. Deposit Methods are: Neteller, Bank Drafts/Personal Checks, (There are No service charges. The Casino will cover all shipping costs for bank draft deposits over $300 that are sent to the Casino via FedEx, TNT, UPS or DHL. After the check is received the casino will add the shipping cost back into your casino account), Central Coin Banking, EcoCard, FirePay (SureFire), Moneybookers, Ewallet Xpress/900Pay, Wire Transfer, Click2Pay (Non US Only), ACH Transfers.
All types of 24/7 Customer Support are active. You have Live Chat, Toll Free Numbers, etc. For any kind of question or concern that you may encounter, you are guaranteed a prompt and personal reply. Customer support at Lucky Red Casino is nothing less than the most efficient and professional in the industry.
This is Lucky Red Casino Mission Statement: "We are determined to offer you a unique online gaming experience. Our mission is to set the highest standards for our product and service alike. In order to achieve these goals with your best interests at heart, we very much look forward to hearing your opinions and comments by email or by telephone."
After we have checked this casino in every single detail, We have to say that this is truth and nothing else but truth.
Official Website: www.luckyredcasino.com
Language: English
Deposit Methods: ACH, Bank Wire Transfer, CLICK2PAY, Credit Cards, Debit Card, eChecks, ECO Card, eWallet Xpress, Neteller, Skrill, Use My Wallet
Exclusive Payment Partner:
Restricted Countries: Costa Rica, Israel, France
Software: Real Time Gaming
Established: 2009
License: Curacao
Casino Type: Download & Instant Play
Withdrawal Methods:
ACH, Bank Wire Transfer, Cheque, CLICK2PAY, ECO Card, instaDebit, MypaylinQ, Neteller, Skrill
Withdrawal Limits: 4000 USD per week
Withdrawal Timeframes: 3-5 days for Cheque and ACH,5-7 days for Bank Wire,up to 24 for e-wallets
Pending Time: 48 hours
Allow Manual Flushing: no
Owner: Club World Casinos Group
Email: Customer Support
Live Chat Support: Yes
Fax: 1866 728 5443
USA Toll-Free: 1 866 513 0857
Affiliate Program: Affiliate Edge
Lucky Red Casino Hump Day Promos April 28th, 2010
U.S. slot manufacturer plans online involvement January 22nd, 2010
Ukrainian gambling: Chance of reprieve January 13th, 2010
Conference corner January 11th, 2010
Conference corner December 2nd, 2009
There is no way you will ever get paid from this casino. It is the worst casino I have ever played at. Play somewhere else. Would not pay my winnings even though I was verified and made play through requirements. Casino should be blacklisted. DOES NOT PAY!
Lucky red casino is the top 5 in my list a RTG certified casino and also i had a good experience here at lucky red when i deposited an claimed their no deposit bonus and first deposit offer back to this february, When i saw their no deposit promotion via Askgambler website thanks for askgambler admin i appreciated their effort everyday and there hard work thanks guys. So when i claimed their no deposit offer 30$ via their representative they said that the wagering is very low 20 times the bonus the eq. 30 x 20 = 600$ i played their 5 video slot and slot consecutively named mid life crisis, the sharks, bank on it 3 reel slot, reel series achilles, field of green reel series. I bet 1.00 from these slot and sometimes win and some are lose but i wagered the requirements and i cash-out the remaining balance of 89.75$ i am very thankful for these no deposit offer i don't know whats the maximum cash-out for this if iv'e not been mistaken its 100 max but anyway it is important to have credits instead of nothing so i decided to cash-out and made some deposited 100$ because i won from their casino i don't use any coupons that is the benefits of this casino even if you don't use you can win what if you use their coupon higher chances of winnings :) i deposited 100$ and hoping for another winnings and this casino didn't humiliated me when i played their progressive video slot called shopping spree i placed a bet around 2.25 per spin maximum of 9 lines and 1 coin (.25 ) then after that spin i won 124.10 credits plus my deposit equals 224.10$ the processed of withdrawal takes 3 days because i withdraw 2 payments at the same time and they need my documents to be verified for security purposes. I rated this casino 9/10 overall included their withdrawal it takes time of course but 3 days is not so long so i added this cano to my top 10 favorite list ranked 5 a RTG casino :)
Hello. Lucky red casino is rtg powered casino and a part of club world casinos, that very reputable and safe group of casinos. Probably the best RTG group. I register there and take 30$ no deposit offer from askgamblers, and just start my fight with them. I start with alladin wishes, because this slot never became bad for me, and i upper my balance there to fantastic 100$, but i play 1$ bets, may be its a reason? After it i try paydirt 0.75$ bet, but have no much luck, and fast lost all, without even hitting feature, it was like nightmare. Anyway, they offer me 150% match bonus and i deposit 50$ , with this bonus it is a nice amount to deposit. With 125$ i join penguin power slot, never had there any big hits, but i like slot and like freespins. There i upped my balance to 200$, and decide to get paydirt one more chance but now with 1$ per bet, so i cant lost without getting feature. And this happens, on about 40 spins i get this so needed feature, it was strke it lucky , and it pays me 144$ if i remembered correct. After it i try many other slots, play not big bets because very want to cashout, finish my wagering with 270$ balance, and request cashout. I am lucky because i was verified in another casino of club world casinos, so i should not send any docs as live chat told me. And this is true, i get my money in next two days, no documents sending.
Here is a marks for lucky red casino:
Software: usually i give RTG 7/10, but it is best rtg group, so i give 7.5/10
Bonuses: 10/10 lot of bonuse, no deposits, emails with offers, that is waiting you as a member of lucky red casino.
Support: 9/10 nice support any time of the day by live chat.
Cashouts: 8/10 nice time for rtg casino, under 48 hours, and i like it
Total: 8.5/10 i think this is the best place to play rtg games.
Lucky Red is part of the Club World Casinos group. Lucky Red is yet another Real Time Gaming casinos that greets new players with their enticing special offer of 400% up to $5000 using the code LUCKYRED400. As I had a liking for something such as this special bonus I however did not like the wagering requirements. It is 50x the deposit and bonus! Since I made a $60 deposit I have to wager the bonus I received which is $240 plus my own $60 deposit so it would be $240 + $60 x 50 = $15000 worth of wagering! Uuuhh that much to wager just to proceed and make a withdrawal! I will tell you my story as it is an unfortunate one. As I kept wagering this monstrosity of a bonus I went on pure video slots such as Loose Caboose, Red Sands, Caesars Empire and Treasure Chamber which is really fun by the way. With Treasure Chamber it is a mysterious slot that leaves you wondering if the combinations you see before you would result in a winning combination or Free Spins when 3 Red Roses appear. The reason I say this is because scattered on the Reels are these golden question marks (?). Sometimes these symbols appear to fill a payline , sometimes they are wedged between a potential win and sometimes there maybe 2 roses already on the reels and only this question mark symbol can tell if there is a 3rd Red Rose or not. I lost my entire balance of $300 because the wagering requirements were too huge to meet! The biggest problem I had was not withdrawing any funds after my $60 deposit. I should of stayed with only my $60 maybe...just maybe the outcome would be much more different! All I can say is since no withdraws were made and had a bad run at the same time I would probably won't make a deposit on Lucky Red. To me Lucky Red became Unlucky Blue. Truely I was a fish and by biting on the hook with bait (400%) I was reeled in only to later find out that I was cookng in a frying pan for dinner (lost funds)! Still, a good RTG casino but will not deposit again.
well Played tonight at Lucky red..Made a Deposit of $45.00..So I Figured I would bet .25 Cents insted on slots and once again Recieved not one Free spin...I usually bet .50 cents on slots so tonight I bet .25 cents..And This casino will not even let you get anything to play on...They are a Joke....Thats how bad This casino is my time in the casino for my depoist tonight was 22 minutes JUST BETTING 25 CENTS on slots...Its Terrible how this casino will not even give you a Chance to Have a good time...Don't consider being a Player At Club World Casinos...you will regret it...
Well here we go again...stayed away for a Wile but went into club wrold casino that is one of lucky red casinos ( club world group). made a Depoist of $50.00 and played slots Just betting .50 Cents and I timed my playtime and this time it was 16 Minutes Recieved the Free spins one time and on the free spins I recieved $5.00. After the Spins were over They wiped me out giving me Nothing at all to play with...Just Listen to all I have written about the Club world casino Group. They are giving MAtch Bonus Coupons But there is no way to even come close to making it through to cashout...They Just take your money and give you nothing to play with..I have been a player with club world casino group for years and All I was able to cashout in 6 years was $138.00...The casino Group is horrible they will not let you have fun..Go ahead and play with them and you will see that all they do is Rip you off and screw you Big time..After you play here with Club world casinos Go to Slotastic casinos and see how Good and fair they are they will let you have a good time for your money...You have been Warned about this casino
Hi I played at Lucky red tonight ..Made a $50 deposit and Played a slot betting .50 cents recieved the free spins. And my acoount balance After the free spins went to $100.00 As soonI As the Free spins were over The casino Timed out so I had no choice but to log out and Log back in..So I did and started playing still betting 50 cents on slots my balance dropped So fast and I lost the whole $100.00 in ten minutes with nothing to play with ...The casino timed out and They Screwed me BAD I knew when that happened I was going to get it like always with Lucky red ...Don't play here they are still doing people Bad ...What happend was wrong and they know they are doing this and they keep getting away with it....Dirty Bastards
Well Here I am Again Played at lucky red with a Total of $68.00 My Time there was 19 Minutes betting 50 cents on slots. I won a Total of $10.00 and at taht time my Balance was $72.00 .Never Recieved a Free spin And After I won the $10.00 Thay Wiped my Total Of $72.00 out Never got more the $2.00 to $3.00 And it was gone And Never Got the free spin Bonus...And they Are Not even giving you a Chance to Have fun..Just Taking and Taking ...Stay away from This casino They are Evil Thieves
I will start this review with a quote from a site that fits nicely to the Lucky Red casino
For some, gambling's goal is to earn a day's pay.
For others the aim's not to win leg to play.
On slots, though, the driving force players to stay,
Is thinking of fortune's an arm's length away.
A couple of weeks ago when I finished playing the bonus that I received from LocoPanda casino I told in my beard 'Enough with these RTG casinos!'. I did not know then, that only after a few days I will be playing in the Lucky Red casino. After all Lucky Red is an RTG casino. It means you sign up as easily as in the other casinos and the same procedure is implied, you open the same cashier page , enter the same promotional coupon for the same 50 USD no deposit bonus, you get the same option to play the bonus only at slots, you almost have the same range of games from which you can choose, you experience the same nice gaming experience and you can use the same good online support.
On the other hand Lucky Red is the first RTG casino where I won something. And this is probably because the number of available slots is much higher than in the other RTG casinos alike (even higher than Alladin Gold) and I had the possibility to play in about 5 different slots: I first played the slots that offer moderate but frequent gains (Fruty Frenzy, Hidden Riches and Derby Dollars) and when I doubled the balance I played those slot games that offer high but rare returns (Aztec'Milions).
I was lucky and I managed to win here about 300 USD after which I returned to Fruty Frenzy where by some miracle I managed to meet the wagering requirements (which are average, 50x initial bonus). Next I needed the support to check my papers, this work lasted for a day and then I made the withdrawal and I received it in about a week. As I said above the online support is very good. And unlike the other RTG casinos as good are also the options for depositing and withdrawing the money. I mean here the minimum amount processed is only 20 USD (unlike in the general RTG case where it is 100 USD) and you can use pretty much all conceivable options to withdraw (unlike general RTG case where there are only the Wire Transfer and Netteller options).
Briefly a good casino in which is worth playing and risking to deposit.
Ok Here we go ...I went into Lucky red tonight and put in $60.00 and once again the Bastards gave me Nothing to play with ..The slots Will Not Give you the Free Spins...The time I spent in Lucky red tonight was 24 minutes and Just Betting .50 Cents and the Most I won Was $ 3.56 nad the money was gone FAST...They are Really a Horrible group of Casino People...They are So greedy and they don't even let you have a Good time with your money...If you are thinking of Playing At Lucky red or any of the Other Club world casinos Dont you will Regreat it..All there casinos are Bad...Go to Slotastic casino they are good ...Club World casinos use to be fun now they Are greedy and take all you have and give you NOTHING dont waste your time and money
Well I played again to see how things were I made a Deposit at There casino Buzzluck abd redeemed a coupon for 100% so I had $74.00 played slots Judo Ferret was the game so I got the free spins on that game and when it was over I had a blance of $140.00 can't cashout have to meet the Playthrough so I kept playing and The whole $140.00 was Gone in 15 minutes...Just betting .50 cents on the slot game Never got the free spins again and they took Everything I had in my Account.....Club world Really dont want you to have fun its all about taking taking and Taking....I don't care I lost it is How they Do you when you play with them...They Give you a Little and Take it Back Plus everything you have in your Balance.
Well I stayed away for awile and Played again to see if things Improved...Things are Just as Bad Had $80.00 and once again NO FREE SPINS at all on any Slot games..The Most I hit tp play with was $22.00 Out of $80.00 I got nothing after I hit That And Like Alway they Took Every Bit of money I had in there This Casino is Getting Horrible my time I Spent playing in there For $80.00 Was 33 minutes Betting only 50 Cents a spin on slots...They Are Still Stealing and Giveing there Players Shit to play with..They Will not even Let you have fun in there casinos they DO really suckkkkkkk
Club world Casinos I weny in again and PLayed At Buzzluck Casino....Made a Deposit and Started to Play Redeemed a Coupon for 100% so I had $50.00..I tried the New game Moby Duck Dont bother it Sucks...So I played a few other games and Once Again I was Screwed The most I won Out of $50.00 Was $ 6.00...Not once did I get the Free Spins in any Games..I timed my play on the Club world casino site (Buzzluck)..Mine you I was Betting .50 Cents on the Slots..I was there playing fo 11 miinutes and Recieved $6.00 payback. on a $50.00 Deposit...Club World Is a Bunch OF Greedy Thieves..I don't mind Loseing But For god sake Let people HAve fun with there Money ..They are just Taking And Taking Don't bother going there to Play Slotastic casino Is Alot More Fun and they Let you have a Good Time...Club world casinos are Horrible Stay Away..If you send them An Email For the 10th time telling them your complaint they will tell you they are a Good Casino and they have no Controll over there odds...Well you need to Look into these complaints..
A couple of months back I found myself in the mood for some casino action but, being severely short of playing funds, was limited to no deposit promotions for even the smallest chance of winning some real dough. Having already done most of the better offers available at present, it was time to consider some of those I had previously overlooked for one reason or another. I eventually came across a decent exclusive freebie for Lucky Red Casino: $50 with a 40x WR on slots or keno and withdrawable winnings of up to $250 allowed.
Not too bad – but I’ve never really warmed up to the RTG look as a whole or had much luck with the games, especially slots. Add in the questionable practices and shady reputation of many sites using this platform and it’s no wonder why, despite its popularity with many other players, the brand doesn’t rate very highly with me and I tend to avoid it. In this instance, however, I knew the casino was part of the generally trusted Club World Group and so, should I be fortunate enough to win, I stood a good chance of getting paid.
After going through the straightforward signup process and successfully redeeming the coupon in the cashier, I looked over the slots selection in the instant play casino lobby (which, as usual, offered less choice than the download version). I settled upon a game I had some experience with, Achilles, and higher than normal (for me) stake of I think $0.60 (or could have been $0.80) per spin on the 20 line slot. Using the autoplay feature, I set the reels in motion and with typical gambling optimism hoped to trigger a bunch of free spins with a nice multiplier or hit that magical big paying combination – or, better yet, have the two coincide… Sadly, neither of these events occurred as I quickly and simply went bust instead.
Lucky Red casino is not a time of my life I want to remember for, but I will share my experience, so that some of you may take my words seriously and not to repeat the same mistakes again!
From the moment I joined there, the only thing that bothered me was the bonuses! I was in such period in which I was hunting for free chips – as bigger they were, as better for me! But as you all know there is no such thing as a free lunch and soon I found that in the unpleasant way! I was captured by the huge numbers on their website constantly blinking and shaping those shiny 400% match bonus up to 4000, you cannot resist on! And my trouble then was that I had the thousand $ needed for getting the max bonus amount. And the bigger trouble was that I even deposited them! What a stupid boy I was! Although I read the terms and conditions several times I didn’t pay enough attention to two facts! First – I never bother to calculate the whole wagering amount needed to clear the bonus and it was the astonishing 25x(1000+4000)= 125 000!!! Even if you play at 5.00 bet per spin it is still 25000 spins! And second – although there was not a word about it in the promotional terms and conditions, it turned out when I contacted and asked the live support, that the max allowed bet is capped at 6.25 per spin!!! So, there is no need to tell you that only a couple of hours after I get this gigantic bonus I was so scared for my thousand that even stopped playing and began to think of a decent strategy, which was able to allow me wager such an enormous amount and to win something at that time! Unfortunately nothing good was born in my head and all that was left for me was to play! And it was hell of a play! I struggled to clear the wagering requirements for almost a month, playing at least 4-5 hours a day! I tried almost 100 of the RTG slots, and although the things went up and down I managed to fulfill the bonus wagering with ending balance of 5600$! I knew that it was a 400$ loss, but believe me I was so happy at that time as if I have won 4000! Of course, my reward for that foolish action was just the next withdrawal delay you can meet at any of the RTG casinos!:) So, eventually it all ended with a small loss for me, but you have the chance to take some really vital experience from that for free! I closed my account at Club World casino immediately after I got my money – it was just too dangerous for my heart to continue play there!:)
So, to summarize I will use some simple rating scores:
Support: 7/10
Software: 9/10
Security: 5/10
Finance: 3/10
Bonuses: 10/10
Terms&Conditions: 5/10
Overall: Safe online casino!
Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
*sorry for this, i dont know how it happened, so i supply it right now*
Hiho! Lucky red is casino which is a part of club world group. This group is nice and high reputable. I registered there for 30$ no deposit from askgamblers(thx them for no deposit of course, askg always give us a chance to win some free money :P).
With 30$ i start with mermaid queen, and hit there bonus(i think is pretty easy to hit free spins on this slot), and free spins give me about 20-30$ and i left slot. Then i download T-rex, played there till free spins, and left after it. Then i change many slots, play till free spins, and my final slot was Enchanted Garden. There i lost all my 70$, unfortunately.
So, some words about lucky red. Yes, they had many complaints here, but 90% of complaints is because players doest not read their terms, and then they was denied winnings. If you registered at casino, first you should do before take any free chip or deposit - read their term of use. It will be help you in future, and will help you to save your money. Also many peoples are named casino cheated because they won from free chip for example 1k$, but max. cashout from no deposit free chip in all Club World Casino is 5x for no depositors, and 10x for depositors. You should know it. So i think this casino is very reputable, promotions are very good, and they had proffesional staff. No any bad signs there. I recommend this casino to every gambler, but please, read terms and conditions. It will take only 5-10 minutes, but it very needed to you. Dont fear to ask live chat, if you dont understand something, or if you dont sure in something, they will help you with pleasure, its their work!
Alexmou12, i hope you will have nice May :O
i played through a $50 chip abosolute nightmare trying to get my $178 WINNINGS after playthrough...live chat not helpful still don,t know when or if i,m going to get my money...games cut off after 5 minutes so you have to keep going back and forth crap casino...customer support email is a waste of time as live chat..stay clear don,t deposit
they want your money but you can,t have theirs,,,,my problem is they said my account isn,t verified even though i,ve sent all details in ...live chat said on one day they don,t do the cashier bit and on another day they do talk to cashier side...which is it?...they don,y know themselves...got to wait another 3 days agian unitll i get an answer...not by email but by live chat off my own back...still they are sending me emails to deposit all the time?
i explained i,m not untill my account has been verified and i can get my winnings by moneybookers...
no they say i have to deposit 1st...only thing is WHY? i,ve won i don,t want to be arguing for my own money back and i don,t want a 1st deposit bonus....they say i haven,t got one but its there in my cashier bit waiting for me ,,ive asked them to disable it..but they deny its on....shit casino
Hi papo,
Please read the terms & conditions regarding Lucky Red Casino no deposit bonus here: http://www.askgamblers.com/page/bonus/view/35/lucky-red-casino-no-deposit-bonus#tc
You'll not find a casino where you can withdraw a full amount you won with a free money.
Do not use thier FREE PLAYS!!!!! i repeat do not use there free!!!!
i recently won $500 on a $20 free play and was told i was only able to recieve $100!!!! what!!!!!
how can a company run a buisness like this. its not honest i tell you!! anyone else hav this problem?
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