Lucky Live Casino Website

Lucky Live Casino Review

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4.2 / 10

Based on Casino Facts (3.7) and Players Complaints (5.5)

Review updated yesterday.
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Lucky Live Casino Reviews from our community

Irine reviewed On 12/01/2013

Please be cautious to this casino because they hold my withdrawal 3 weeks long! Lucky live casino is powered by Vue tech software that is not so familiar software in the word of online casino. When i play to this casino and saw they're giving bonus to their new players and they have roulette tournaments. Because of the roulette bonus i decided not to take their bonus and instead deposit and join in their high roulette so i deposited $100 to play table games and roulette minimum $5-$25 per bet. While playing i noticed that they don't have live chat and the substitution for the live chat is emailing them. I don't fully understand the terms and condition so i want to ask the terms that i don't understand clearly. I email them and i thought i only just to wait atleast an hour but it takes two days before they respond! Anyway back when i'm playing the roulette and table games the result was good but i didn't won from their roulette tournament after it ends but i managed to won $90+ so i contacted their representative again on how can i cashout the winnings because i don't have any wagering requirements they said that i need to verify my account first and make a withdrawal. So i did it i submitted my documents and after several days of bothering waiting my account is verified! After that i made withdrawal transaction to them the disappointing moment is when they said that it will only take 2-3 days but unfortunately 3 days had passed and my money is still pending! I contacted their email an they said the the fiance department is processing it and they don't know when it will be release.

This is so awful casino i received my money in my neteller account after 3 weeks seriously i don't know why does it's so slow but the important thing is my money is on my account. The graphical design of their casino is not that so professional they don't have downloadable software and they prefer to use instant play it's okay for me because the fair gaming is good. The other thing that they must improve is their customer support although they use social networking sites to promote their casino still its not sufficient to assist their customer by means of social networking sites. The overall performance of this casino is not great and i'll give them 6/10 over all.

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Casino Review

Lucky Live Casino is an online casino with the mission of giving players genuinely realistic gameplay. Players can enjoy real-time table game favourites, as well as a nice array of virtual casino games. Lucky Live Casino is powered by VueTec software and is licensed in the jursidiction of the Isle of Man. Unfortunately, this license prevents Lucky Live Casino from operating for USA players.

Live Games

Lucky Live Casino's biggest draw is its immersive live games. Many online casino players complain about not having that same brick-and-mortar casino environment, but Lucky Live Casino replicates the experience quite nicely. Unlike other live casinos, Lucky Live Casino is based in an actual establishment. While some of the games are dealt specifically to Lucky Live Casino players, the roulette and baccarat are being dealt to players in the actual casino, and you bet on the outcomes as they happen. Lucky Live Casino certainly brings a realistic touch to a whole new level.

Virtual Games

Although its live games are its largest market, Lucky Live Casino also has several virtual casino games to allow you to enjoy traditional online gaming. Slot lovers can check out their unique library of video and three-reel slots. While the games aren't nearly as graphically modernised as those of the larger platforms, Lucky Live Casino's slots have unique elements that make them worth checking out.

Table games players can also play in the virtual casino games lobby if they prefer. In addition to offering standard games like blackjack, roulette, and baccarat in several varieties, gamblers will find unique games, as well. Where else can you find 3-5-7 Poker and Blackjack Early Payout?

Video poker players can play from a healthy selection of games. Variations include the standbys such as Jacks or Better and Joker Poker, as well as less common variants like Two Ways Royal. The games are available in single-hand and four-hand denominations. While larger multi-hand games are not in the library, Lucky Live Casino's video poker is decent.


While the level of reality at Lucky Live Casino is impressive, the customer support is not quite at the pinnacle of the online gaming world. The casino does not offer players live chat services, so all enquiries must be submitted via e-mail, and responses are not guaranteed until 48 hours have elapsed.

Security and Fairness

Lucky Live Casino's security is of the industry standard. Players can rest assured that all transmissions to and from their servers are protected with SSL encryption, which makes it impossible for hackers to steal your data midstream. Additionally, once the information is on their servers, it is protected with a top-notch firewall.

As far as fairness goes, it's hard to find anywhere more fair. Since the games are all dealt live in an actual casino in Dublin, you can see the results for yourself and not have to rely on trusting a computerised random number generator. The virtual games, though, have not been tested by any third party.


  • Live games based in a real brick-and-mortar casino
  • Unique virtual table games and slot games available
  • Tight security measures


  • Video poker selection limited
  • Support is only accessible via e-mail


Official Website:

Languages: Chinese, English, French, German, Italian, Malaysian, Polish, Portuguese, Spanish

Deposit Methods: Bank Wire Transfer, ClickandBuy, EcoPayz, Entropay, Maestro, MasterCard, Neteller, Paysafe Card, POLi, Skrill, Visa, Visa Debit, Visa Electron

Exclusive Payment Partner:

Restricted Countries: United States, France

Software: VueTec

Established: 2008

License: Malta

Casino Type: Instant Play

Cashout Info (New)

Withdrawal Methods: Bank Wire Transfer, ClickandBuy, ECO Card, Neteller, Skrill, Visa, Visa Debit, Visa Electron

Withdrawal Limits: Not stated

Withdrawal Timeframes: E-wallets - 2-3 days;Credit/Debit cards - 3-7 days;Bank transfers - 5-10 days;Cheques - N/A

Pending Time: 24-48 hours

Allow Manual Flushing: No

Contact Lucky Live Casino

Owner: VueTec Ltd.

Email: Support Mail

Live Chat Support: No

Support Phone/Fax: +44 (0) 871 720 3410

Affiliate Program: Live Casino Partners

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