Lucky Creek Casino Website

Lucky Creek Casino Review

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5.8 / 10

Based on Casino Facts (5.3) and Players Complaints (7.0)

Review updated 2 days ago.
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Lucky Creek Casino Bonuses
$200 1st Deposit Bonus Lucky Creek Casino Bonus code: LCWODB1
Wager: 40x b 20x d
$100 2nd Deposit Bonus Lucky Creek Casino Bonus code: LCWODB2
Wager: 40x b 20x d
$100 3rd Deposit Bonus Lucky Creek Casino Bonus code: LCWODB3
Wager: 40x b 20x d

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Lucky Creek Casino Reviews from our community

ValDes reviewed On 09/08/2012

Lucky Creek casino is definitely one of my favourite BetOnSoft powered casinos. I simply adore this software provider, because it’s making perhaps the best slots in the last years and since Lucky Creek is a part of Genesys Group, which is still considered to be a safe place for your money, I was pretty sure and confident, when I joined them!
So, what I like about Lucky Creek casino is:
- Well, I’ve already mentioned that a casino, powered by BetOnSoft has a similar effect upon me, to what is the red color on the bull – so hard to resist on the desire!:)
- When you have a day, while playing the slots there, that’s always a day to remember! I made almost $1700 playing only my beloved City of Gold slot with bet 1.00 and 2.00 per spin!
- Bonuses, bonuses, bonuses! I can hardly remember of another casino, which is even close to what this casino had given me as bonuses! Bonus for my first deposit, for my second deposit, for all the next deposits, for my birthday, for my losses, even for my bad mood! Yes, it’s true, I’ve deposited there a lot, but so did I in many other casinos, and what did I get in return?! So, perhaps this is the best place to say – “Thank you for your generosity, Lucky Creek!”
- Very competitive loyalty program.
Now time to share what I don’t like about Lucky Creek casino:
- I had to use my credit card for depositing there, because deposits, made by Neteller and Moneybookers were not eligible of getting the welcome bonuses! That’s not fair and you know it Lucky Creek! Hope you will change this stupid term soon!
- They pay only twice a week, which is awful!
- A refund to my credit card usually arrived after a week at least, most of the times – at the end of the second week, which I also find as rather unacceptable!
- Very long pending period – at least I thought so, since the resistance of reversing a withdrawal was “a mission impossible’ for me at that time:)
- But the worst of all is … the girl from the home page! :) She’s ugly, I can’t stand her face and she’s there for ages! Please, Lucky Creek, make her go away and I will come back to you immediately! :)
So, to summarize I will use some simple rating scores:
Support: 7/10
Software: 10/10
Security: 7/10
Finance: 4/10
Bonuses: 9/10
Terms&Conditions: 5/10

Overall: Good and safe online casino! If only they were paying faster…:)

Well that is it from me now:). Thanks to for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

Jim509 reviewed On 06/20/2012

For the month of June funding is taking longer than in prior months. Just notice the post Casino out of money. Funding has been promised to me on two occassion but not received it yet. Made withdrawal early part of June. Waiting to see if funding takes place.

casinoian87 reviewed On 04/15/2012

Lucky Creek Casino

Lucky Creek Casino is a casino in the Genesys group of casinos, which includes Mandarin Palace, Lucky Creek, Treasure Mile, Wiz bet, and Grande Eagle Casino. It also uses Bet on soft Software. Lucky Creek is one of if not the only Bet on soft casinos that not only offers the software download, but also allows you to play to on the website itself, through flash players. Bet on soft, has one of if not the best forms of software that is available to players who live in the United States of America. It has a lot of different slot games, ranging from one line classic slots, to five line classic slots, to nine line video slots to fifty line video slots, to multi way winning video slots such as Road Trip Max Ways where you have two hundred and forty plus ways of winning, the slots also have cool three dimensional graphics. On top of the wide variety of slots they offer, they also offer multiple forms of black jack, from single deck black jack, to Atlantic City Blackjack, all the way to Vegas Blackjack and Vegas Black Jack Deluxe Edition. They also have progressive games such as one line, and fifteen line Dream Wheel Slots, and a vast array of video poker games, that allow you to play one handed, ten handed, and fifty two handed, with a progressive video poker game called Rocket Jacks, that pays a progressive jackpot if you hit a royal flush. They also have double, triple bonus poker, deuces wild, bonus deuces wild, and deuces and jokers. Lucky Creek also has all a great selection of table games and scratch offs. Lucky was the third or fourth casino I played under Genesys, using a code for free spins I won $25 playing Fist full of Dollars. I ended playing Roll Up Roll Up, I ran good, hitting a silver medal, and getting to the bonus round, I even made the play through, but just like every casino I seem to play once I make the play through I can’t win anything else, I blew it all on Blackjack, Video Poker, 2 escorts and 8ball lol jk, but I did lose it all as soon as I made the play through, my 20 wasn’t ever good on black jack and I was lucky to even get a jacks or better pair, I doubt any of these casinos are truly random generated but that’s why I mainly use free chips. AG has a match offer using this link

Rating 9 /10


sickrick reviewed On 03/10/2012

i seem to have good luck at lucky creek

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Casino Review

Lucky Creek Casino is a Western-themed online casino that aims to pioneer a new age of online gaming. The casino is a part of the Genesys group, which has attained a surge in popularity in recent months with its selection of BetOnSoft games. Lucky Creek Casino is licensed in the jurisdiction of Curacao and is one of the few casinos that are still available to American players.


Since Lucky Creek Casino uses BetOnSoft software, it houses some seriously unique games. Most players have probably never encountered them before. Since options for American players are slim, this is certainly refreshing. Get started with Lucky Creek Casino's selection of three-reel and video slot games. With about 35 to choose from, this is certainly fewer than what larger software has to offer. However, no two games are alike. With unique features and themes, these slots are a nice change from the usual.

Lucky Creek Casino spends just as much effort on its table games. The selection of table games uses friendly dealer voices, smooth animations, and liberal pays. The casino offers players several variations of blackjack and roulette, as well as baccarat, three card poker and craps.

In addition to offering players well-made slots and table games, Lucky Creek Casino goes above and beyond with their selection of video pokers. It's hard to find a video poker that seems to draw you in nearly as much as BetOnSoft's. The flashy bells and whistles are just the cherry on top of Lucky Creek Casino's generous video poker paytables.


While their game selection is good, what sets Lucky Creek Casino apart from the rest is its warm Western hospitality. Customer care is the priority at Lucky Creek Casino, and they have taken measures to ensure that everyone can have a satisfactory experience. They begin with 24/7 live chat, which is accessible to both prospective and current players on the website, as well as right from within the game client.

Players also have the option of contacting support with e-mail. Lucky Creek Casino has several e-mail address to streamline complaints, feedback, or questions to expedite the answering process. Additionally, if you are from one of the listed countries on the Contact Us page, you may call them using your nation's toll-free number to speak with a representative.

Security and Fairness

No one wants to risk giving out personal data online to strangers. Lucky Creek Casino understands this common concern and has implemented systems to prevent it from happening. Any information sent to or from Lucky Creek Casino is protected with 128-bit SSL encryption. Additionally, the company uses a CSS standard for protecting its customers from fraud.

Another common concern shared by many online gamblers is whether or not they are getting a fair game. Due to the unregulated nature of the industry, it's a valid concern. To put any doubt at rest, Lucky Creek Casino is forthcoming with the nature of its games. Independent auditor iTech Labs conducts regular inspections of the software to test it for fairness. Lucky Creek Casino not only says this, but allows players to read the report for themselves straight from the homepage. This is one of the most transparent operations we've ever seen.


  • Quality game choices
  • 24/7 support, including live chat and several toll-free numbers
  • Strict security standards
  • Third-party audit visible to all visitors


  • Fewer games than larger software providers offer
  • No instant play client


Official Website:

Language: English

Deposit Methods: Bank Wire Transfer, CLICK2PAY, ClickandBuy, Debit Card, eWallet Xpress, GiroPay, iDEAL, Maestro, MyCitadel, Neteller, Paysafe Card, Prepaid Gift Card, Skrill, Ukash, Visa, Visa Electron

Exclusive Payment Partner:

Currencies: Canadian Dollars, Denmark Krone, Euros, Norwegian Kronor, Swedish Kronor, UK Pounds, US Dollars

Restricted Countries: South Africa

Software: BetOnSoft

Established: 2009

License: Curacao

Casino Type: Download

Cashout Info (New)

Withdrawal Methods: Bank Wire Transfer, Cheque, ECO Card, Neteller, Skrill, Ukash, Visa, Visa Electron

Withdrawal Limits: 5000 USD per week

Withdrawal Timeframes: E-wallets - 2-3 days;Credit/Debit cards - 2-5 days;Bank transfers - 7-10 days;Cheques - 14-28 days

Pending Time: 48 hours

Allow Manual Flushing: No

Contact Lucky Creek Casino

Owner: Genesys Technology Group

Email: Support Mail

Live Chat Support: Yes

Australia: 1 800 85 7672
Canada: 888 251 0889
Denmark: 808 834 24
Holland: 808 834 24
Holland: 808 834 24
Norway: 800 699 22
Sweden: 020 798 788
UK: 080 823 87525
USA: 888 284 5464

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