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Customer Support offers the same level of Customer Support available at their other brand - Lucky Club Casino. Lucky Club Slots is available by phone, email or live chat; but while they assure players that they will always be available to field any inquiries, they don't actually promise that you'll be able to get a hold of them by phone or email. For these methods, players can expect to receive a response within 2 days, and are requested to leave a phone number and email address, with their preferred contact method listed so that a Customer Support Representative can get back to them.
The Customer Support at Lucky Club Slots is available to players who need assistance with just about anything, although to guarantee a quick response, the Live Chat is recommended. You don't need to have an existing User ID or have downloaded the software in order to use the live chat, which means that players can get immediate answers if they have problems with the sign up or download process, or simply want clarification about the bonuses and promotions that are available before deciding to get started.
Real Time Gaming offers a download and Instant Play version of the Casino, so it's compatible for players using either PC or Mac operating systems. It is a reputable software provider for many Online Casinos who have taken on this software due to its incredible graphics, smooth gameplay and the fact that US players are welcome!
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