Lucky Ace Casino is an online casino that offers a wide range of lightweight instant-play games. They are powered by Microgaming and ProgressPlay. The casino holds a gaming license from the jurisdiction of Kahnawake. At this time, Lucky Ace Casino does not accept players from the United States.
Slots players have a vast number of Microgaming titles to choose from. Since Lucky Ace Casino takes advantage of Microgaming's instant-play capabilities, you can play all of these directly through the casino's website. Among the most popular games are Tomb Raider II, Hexaline, Thunderstruck II, Hellboy, and Immortal Romance.
If you're looking for table games, Lucky Ace Casino features a live dealer lobby with realistic gaming options. Here you can play a friendly game of blackjack or roulette at any hour of the day. Webcam technology allows you to play in real-time. The tables allow you to bet how you see fit, and you can even chat with the dealer and other players through the interactive features.
Alternatively, you can try any of the casino's virtual table and specialty games. These include blackjack, baccarat, and roulette, as well as numerous video pokers, scratch cards, and arcade-style games from ProgressPlay. These include games like Super Zeroes, Space Evader Gold, and Hand to Hand Combat.
Lucky Ace Casino has a fairly good customer service team. If you need help during business hours, you can use their on-site live chat service and speak to a representative directly. With this service, you can generally get an answer to your inquiry within a matter of minutes. However, if you need help outside of business hours, you'll need to use their contact form and wait for an email reply, which can take upwards of 24 hours to receive.
Lucky Ace Casino prides itself on its security measures. Whenever you provide sensitive information to the casino, it is protected with SSL encryption from the experts at Thawte. This technology makes your data unreadable as it travels through the Internet, making it very difficult for anyone to steal it for malicious purposes.
The Microgaming platform is one of the most thoroughly audited software platforms around. Although Lucky Ace Casino does not feature any third-party audit on their website, there is substantial evidence elsewhere that proves Microgaming offers a fair game. However, such information is difficult to find for the ProgressPlay games.
Official Website: www.luckyacecasino.com
Languages: Chinese, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Spanish, Swedish
Deposit Methods: Bank Wire Transfer, Boleto, Citadel Commerce, ClickandBuy, Dankort, Debit Card, DineroMail, Direct Debit (Offline Bank), eChecks, Elba, eNETS, ewire, Fast Bank Transfer, FundSend, GiroPay, iDEAL, instaDebit, Instant Bank, Laser, Lobanet, Maestro, MasterCard, Moneta.ru, Neteller, Netpay, Nordea, Online Bank Transfer, Paybox, PayPal, PayPoint e-Voucher, Paysafe Card, POLi, QIWI, Skrill, Solo, Swedbank, Ukash, Visa, Web Money
Exclusive Payment Partner:
Currencies: Canadian Dollars, Euros, UK Pounds, US Dollars
Restricted Countries: United States, France, Italy, Israel
Software: Microgaming, ProgressPlay Casinos
Established: 2009
License: Kahnawake
Casino Type: Instant Play
Withdrawal Methods:
Bank Wire Transfer, Cheque, Neteller, Skrill, Ukash, Visa, Visa Electron
Withdrawal Limits: 1500 USD/EUR/GBP per week,3000 USD/EUR/GBP per month
Withdrawal Timeframes: 1-3 days for e-wallets,up to 10 days for the rest withdrawal methods
Pending Time: 72 hours
Allow Manual Flushing: no
Owner: First Services Inc. Casinos
Live Chat Support: Yes
Phone:
Support: 350 77602
Tool Free UK: 44 800-4047748
Affiliate Program: Platinum Affiliates
Hello everyone! I do not know if you read my last reviews, but this is the second month I have decided to try one casino each day.
Well, today on my list of casinos I stumbled upon this casino: Lucky Ace Casino. I never heard of it but thought it was worth a shot. Plus, it has a grade of 7.6 on askgamblers.com, so it can not be that bad.
The casino’s games are powered by Microgaming and Progress Play Casinos. I think i have played some slots powered by this latter software, but i really can not remember. My personal favourite is Microgaming, so the games should be fine
The casino’s website looks pretty standard, and maybe a bit disappointing. However, I like the fact that it is very well structured and you can find any information you may need on their website. The casino can be played through the Flash version or from your mobile. I do not find the flash version the best one, because i always find myself having problems when playing online.
The casino has a signup offer, which matches 100% bonus up to 200, which is really, really sad. It is so low compared to other casinos! They also have some other minor promotions which do not even worth mentioning.
I decided to deposit 20 euros- the minimum- i do not know why, because i did not like the casino from the beginning, so I did not see myself winning.
I played my usual Microgaming slots, because the other ones were really disappointing.
My conclusion is that the casino deserves its relatively low grade (maybe it deserves a lower one). My advice: don’t try it!
My ratings are as follows:
Software: 9/10 Microgaming
Bonuses 4/10
Support: i do not know
Cashouts: Unfortunately I do not know
Heeelllooo Microgaming casino that is Lucky Ace! Microgaming is the most favourable software I played on because the video slots it offers are enticing while the features are overwhelmingly terrific! 243 ways, 1024 ways,
Multi bonuses, More spins after an initial set of free spins are some of those examples to name a few.
The good thing about Lucky Ace is all the games are provided on their website for you without the need to download everything. Of course with that in mind you have to wait until each game you choose loads completely. I did not look forward to having the bonus aid me in my quest because the wagering requirements for their 100% match bonus up to $200 is 50x! That was the type of fact I had to avoid as carrying the bonus around will not only slow me down towards withdrawing but it also gave the casino an advantage over my deposit. I did not want to fork over my balance that easily so instead I made a deposit without that tradegy of a bonus. For only a $40 deposit I tried some of the games I have not played before. Joy of Six was one of them. This 30 paylines casino themed video slot gives a kick on my wins! For a $1.50 I saw my wins increase gradually to $56 dollars then when I triggered the 15 Free Spins (getting 3 lady dealers) I won a total of $52.15 all because not only did I find three consecutive dice on a payline but every time a Wild Dice shows up it would give me a cinematic of a lady hand throwing the two dice against the inside of the table until it stops to reveal a multiplier up to 6x. This occurs if there are wins under a Dice combination. The best part of this feature is there is no telling how much your wins would multiply. The only downside of this video slot is during the feature the dice may roll a 1 which does nothing but pay a normal win. I have come to the conclusion of around $200 playing not only Joy of Six but other video slots too (Dark Knight, White Buffalo, Magic Boxes)!
In terms of support they were slower than usual because an operator I was with kept me waiting and waiting saying " I will be right with you" or "Thanks for your patience". This lasted about 15 minutes. Way to give me a speedy answer! Well in short I did get my withdrawal on time but however they need to work on their terms because some or no one would want to takke a 50x wagering. An 7.5 out of 10 for Lucky Ace!
As a matter of fact, I learn about Lucky Ace casino from the AskGamblers.com website. This casino is licensed and regulated to offer online gaming services by the Kahnawake Gambling Commission, what basically means, it’s safe and reliable. Now, let’s see what I’ve found inside.
The good part:
- Lucky Ace casino if offering most of the Microgaming slots and games to its customers and that’s good, since you can count this casino as half a Microgaming casino:)
- I found all the required information on their website, without the need to seek for a help from the e-mail or live chat support.
- They have a decent welcome bonus of 100% match up to 200, and it is cashable.
- Lots of ongoing daily and weekly promotions.
- Quite interesting and rewarding loyalty program.
The not so good part:
- Although the welcome bonus is decent, its wagering requirements (WR) are not! The usual WR for Microgaming casinos is 30 times the bonus amount, while in Lucky Ace you are supposed to turn that amount 50 times! That’s almost twice the normal rate and no surprise, I didn’t make it to clear my welcome bonus requirements!
- Relatively long pending period of 48 hours. I think that such periods must be 24 hours at the most!
- Very long processing timeframes for withdrawals. For example I made only one cashout back to my Skrill account and it took more than 4 days, and that’s in case I even wasn’t verified during this time! Just can imagine what will be a withdrawal to a credit card – perhaps 10 business days at least!:(
- I asked the live support two times about the ability to flush my withdrawal, but in both cases I was stunned by the complete ignorance of the staff, regarding this matter!
- Very low limits for a maximum withdrawal amount per week of only 1500, and per month - of 3000. To be completely honest, I find that terms outrageous!
So, to summarize I will use some simple rating scores:
Support: 5/10
Software: 9/10
Security: 7/10
Finance: 5/10
Bonuses: 5/10
Terms&Conditions: 5/10
Overall: Safe online caution!
Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!
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