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Karamba Casino


Karamba Casino is an online casino that uses a modern instant play interface. The casino games are provided by Aspire Global and include titles from leading software providers including NeoGames, Microgaming, NetEnt, NextGen Gaming to name a few. They hold an online gaming license from the jurisdiction of Malta. Unfortunately, various regulations prevent Karamba from allowing US players to register.


Because Karamba offers games through the NeoGames platform, there are over 90 to choose from. Most of these games fall under two categories: slots and instant win games. The slot selection at Karamba is quite diverse, ranging from traditional three-reel games to modern five-reel video slots. Each game comes with its own paytable and theme, so there's enough variety to ensure that everyone can find a few favourites.

Karamba actually features one of the largest selections of scratch games and instant win games in the world. Although they do have a fair number of games that are simply virtual scratch cards, they do have many others that put a few twists on this classic favourite. Games like Bubble Bingo and X&O, for instance, take basic fixed odds games and turn them into something unique.

Aside from slots and scratch games, there's not much else available at Karamba. Table game enthusiasts do have roulette and blackjack available, both of which use standard Vegas rules and are available for any size of bankroll. However, if you are looking to play other table games like Caribbean Stud Poker or baccarat, you will want to look at our casino listings for a place that better suits your needs.


Nothing is more frustrating than not being able to get the assistance that you need. Karamba understands this. To ensure that you get a prompt response when you need one, they have support representatives working round-the-clock ready to answer any questions you may have. For most players, the most convenient method of contact is by live chat. However, you can also give Karamba a call on their toll-free or international number, or send them an email and get a response within 24 hours.

Security and Fairness

To protect all of their players, Karamba uses SSL encryption provided by the industry-leading security professionals at VeriSign. This protocol makes it impossible for anyone to steal your data as it travels to the firewalled Karamba servers. It is the same level of security that is used by most of the world's online financial institutions.

Fair play is also something that every player should look for before signing up at a casino. Karamba has included an audit report from iTech Labs on their website. This third-party auditing company is one of the most well-known in the world. Although the report is dated, there is no doubt that the games run by the NeoGames software use genuine randomness.


  • Slots and scratch games hard to find anywhere else
  • 24/7 support available through live chat, as well as phone and e-mail
  • 128-bit SSL encryption
  • iTech Labs certified random


  • No US players permitted
  • Limited selection of table games and video pokers
  • Third-party audit dated for 2008

Karamba Casino Reviews by Players


Write a review
Roro16 1 review
United Kingdom
I've have been chosen to go to Malta with all the team. They treated us all like royalty. They are the most amazing site I have ever played. What a fantastic prize 5🍾💥
Nothing the site the best ever. Big thank you to all the staff David, Melissa, Arond, Diva we all had a ball.
Thankssss for the great words RORO16.

Was a pleasure to meet you!

ps: My name is Arnaud not Arond :D :D , after this massive event you need some rest it seems :D :D

Karamba has a great VIP program and account managers that make me feel like a king everyday! Besides, cashouts are fast and people always friendly with me, this is important and makes you feel like you are dealing with friends.
I hope they will upgrade to HTML soon because I think the features will be more fluid and somehow the experience more ergonomic.

With an username like that one, we prefer not to disappoint you ahahahaahha :)

Thanks for your message!

Have a good one
raverbabe 493 reviews
United Kingdom
There's so many on-line casinos to choose from these days that it's all too easy to sign up at a new place on a Friday night then forget all about them come Monday morning, especially if you lose your deposit! I'd guess that's exactly what happened to me with Karamba as I didn't even recognize their name when I was sifting through the e-mail account I use for on-line casinos recently and I probably wouldn't have been able to remember much about them at all if it wasn't for the spreadsheet where I record my on-line gaming activity which somehow managed to jog my memory!

Though I can't recall if I had cause to contact support when I joined I did use the live chat facility today whilst writing this review to confirm a couple of details I was unable to remember and was answered quickly and politely. The agent answered my questions without issue though they did also do their best to push a new bonus offer onto me! I can handle this as long as the offer is reasonable and the agent actually offered me £20 on top of a 100% match plus 20 free spins which seemed pretty decent as an existing customer.
I can only imagine I was particularly drunk on that night back in 2013 when I joined Karamba and deposited a measly £10 in order to get my hands on a 100% match plus 100 free spins on "Fruity Friends". I remember being a little put out at the time that the spins were only valid on this one game as that hadn't been mentioned on the promotions page, and I wasn't all that impressed by the fact you only got 20 of the spins upfront either - 40 more are added on the second day, with the final 40 on day three. I really don't understand the reasons why casinos decide to do things this way but the sceptic in me can't help but think the reason is that it is much harder to beat a wagering requirement with the smaller balance obtained through 20 or 40 spins than that which could result from playing 100 free spins all at once.

I never actually managed a withdrawal at Karamba but they advertise a 48 hour pending period which is pretty poor for a multiplatform site. I queried support about e-wallet withdrawal times and was told under 24 hours after the pending period as long as documents had already been approved and as a UKGC licensed site I have no reason to doubt this timescale.

The game selection at Karamba isn't too bad provided your only into slots - there are machines from Microgaming, NetEnt, WMS and NextGen amongst others although they don't have the full range from any of them so it's probably a good idea to check if they have your favorite games before deciding to deposit here. If table games or video poker are more your thing then I'd probably go elsewhere as the selection of these games on offer is pitifully small.
Dear RaverBabe,

Thanks for your message!

I wanted to credit you some bonus but I was not able to allocate your account. Please come in chat and ask for Arnaud.

Cheers and waiting for you :)

beary85 1 review
United Kingdom
The live casino is good, but that's evolution gaming and not really Karamba.
- The site is clunky using obsolete technology
- The customer service team are incapable of reading and are pretty rude, several contacts to make no progress.
- The document upload facility is enforced and does not accept a PDF for a utility/statement, which is difficult since scans go to PDF.
- Withdrawals pend for 48 hours, that doesn't mean you get paid since the verification is slow, very deliberately it is done this way and very impersonal and ultimately frustrating since they give you a deadline for verification and aren't 24/7 in the cashout team.
- Initial e-mail for withdrawal stated "team generic", like someone hasn't setup the site defaults...

Username: beary85
Contacts from: Anthony G, Louise & Suzanne @ Karamba.

I'm sure some wishy washy response will come from Karamba, but I've never dealt with such a difficult process...
resch13 1 review
United Kingdom
Well, it is a normal casino site. Good games, and it is all. Oh, if I could withdraw my money, I always got it to my bank account.
They give bonus without question. Yes, it nice, BUT! After bonus you have to play the amount of the bonus 35 times! So I had £100 in. I paid in £10 and got £3 bonus. (I did not see I have money in before). I tried to withdraw the £100, BUT!!! I could not, because I had to pay the bonus 35 times (£3 x 35 = £105). The funniest, there is not any opportunity to say "no" for the bonus. If you want to play, you have to accept the bonus. If you accept the bonus, you can play, but more then you wanted. Oh, one more funny thing: I had £113 total. I had to play £105. So I should have minimum £8 after it. I won about £40, so £40+£8=£48. So why could it happen that I had to go down until £10? Because the system did not let me to withdraw at £48, at £20 or at $12 either!
rafa5678 6 reviews
The live dealer casino is fantastic, great options, always a free table and spaces to sit. They also have a local number to call which is very rare for casinos these days. Such a great platform I am really impressed and would give higher rating if it was not for the issues below.
There have been some cashier issues. I was able to deposit close to £15,000 within 24 hours but only allowed to withdraw a maximum of £7,000 in a whole month!!! This seems highly unbalanced and an email request was sent to casino management a few days ago but completely ignored thus far. Hopefully I will be able to update some positive news soon otherwise I will simply be sitting for months at a time waiting for these cashouts!!!
Ashp1982 1 review
The myth of fast withdrawals. Bonuses were good but took a long time to play off the wagering part
48 hours held in the casino account and a representative offering me bonuses to reverse my withdrawal. Called 8 days after i made the withdrawal only to be told i would have to wait another 10 to 12 days for a cheque and that will take another 3 days to clear if it arrives at all. I cancelled my account as soon as i heard that. Has the worst withdrawal policy of any of the casinos i have played with. I highly recommend not joining Karamba. I will have nothing to do with them again
Mrbee 1 review
Fantastic customer service, super-friendly attitude and generous with bonuses upon every deposit either I want bonus or free spins, they let me choose!
I wish they will let me cashout in 3 days only via bank transfer but I know that this is not depending on them only, but overall cashout procedure is fine even if up to 6 days.
alessandro 1 review
All my queries are always replied pretty rapidly both via chat or email and my 3 cashout were approved and processed according to the standards of the industry.
Maybe the service could be improved by extending the available chats hours since I live in Japan and this is a small issue but still I can communicate very well with emails
nickuk911 18 reviews
United Kingdom
Likes: Well I like to be as honest as I can when writing a review so here goes.

For me nothing at Karamba stood out and would make me deposit here again but I was able to make a small profit and was paid all be it a little longer than is ideal.

Nothing else I would say I liked about my experience here.
Dislikes: I have a few, I hope Karamba read this and perhaps address some of the issues i found.

- Welcome Bonus is automatic..Why? Why not just include a tick box so players can decide if they want to be tied to a 35x Wagering of their funds?

- Long Pending Times for Withdrawals – Mine was pending for about 57 Hours which is over their stated timeframe, It really turns me off when a casino likes to leave players withdrawals pending in the hope they reverse and lose their winnings.(I actually deposited on Virgin Games the night after and made a withdrawal and it had arrived in my Bank just as Karamba started to process my withrawal from the previous Night!)

- Responsible Gambling Limits – I noticed when trying to apply a weekly limit of £20 i was not able to, the minumim was £50 weekly, £100 monthly or £20 daily...surely the player should be able to select an amount they are comfortable with?

- Website design was a bit of a turn off, pretty outdated aswell as the my account and deposit section – needs a revamp.

- WMS Raging Rhimo is displayed, I love to play this game but when clicking it the website took me to another lobby of games but no sign of Raging Rhino? When searching for the game in Search box no results.

- Games did not run smoothly, quite choppy – tried on Chrome & Firefox with the same results.

Overall other then making a bit of profit and getting paid it wasn’t somewhere I would return to play Casino Games due to the above issues and have closed my account at Karamba.
elizabeth 1 review
Nothing as software defective and cant play after depositing.
Demo games work lol
Beware serious software issues can happen such as spinning games which you cannot get out of which they are unable to rectify.

Over a week presently.
Log in watch game spinning then disconnect repeat

The software issue is on Karamba's part.
This is apparently a third party issue according to Karamba but that is all the info given.

Prepare to spend many hours emailing as they very slow to respond and when they do it wont be specific to your issue and you need to e mail many many times

Am presently trying to get refund of deposit but even that seems beyond them.
Prepare to spend hours in e mails if any issues arise on this site.
Dear Elizabeth,

Thanks for your message.
I was not able to find your account. Could you pls login to the website and ask for Nico our shift supervisor? He is waiting for you in chat to solve the matter.
Best Regards
Proma11 1 review
I'm not a big player. I know :) But you treated me as such!

I won with the free bonus you gave..Yeaaaaa! 750 euro but still..

Thanks guys. See you on chat later
dear Proma11,

Congratulation for your win & Thanks for the great words!
I just credited your account with some free spins.

Good luck!
Philip P. 1 review
United Kingdom
Range of games, deposit options, not much else I can say positive about them after recent experiences.
Terrible customer service, site has been frozen for 7 days, personally like other players I'm frozen in a game, can't get out of the game, can't deposit, can't withdraw, customer service do nothing but keep claiming its a third party provider and will be solved within a days. Now been 8 days. First time I've ever written a formal complaint to the UK Gambling commission about an operator.

Also from playing experience site has tendency to let you go on a bit of a winning run, but then then you will go on a consistent losing streak.
Dear Philip P.

Thanks for you message.
As we mentioned to you a few days ago, your case was forwarded to the 3rd party provider which is looking into the matter.
Our Support team leader emailed you these last few days, asking you if you would like to be refunded. We are just waiting for your answer in order to proceed.

I looked at your account and was happy to see that you actually are a winner at Karamba! Managing to withdraw nice amounts in excess of deposits made, which doesn t match really the last sentence of your comment "you will go on a consistent losing streak.

Our devoted support is still waiting for your instructions

Best Regards
Antoniac86 1 review
United Kingdom
Super cool support team at Karamba and love their games and products. But most of all their support team in chat are awesome. Love them all but James gave me so much help and added me some nice bonuses which I ended up winning with! xx
Dear Antoniac,
Thanks for your feedbacks :)
I forwarded to James your comment, you made his day!
Best Regards
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