Imperial Casino

Withdrawal info

24-48 hours
E–wallets
2-5 days
Credit/Debit cards
3-7 days
Bank Transfers
0-24 hours
Pending Period
Players from United States not accepted.

Casino Review

Imperial Casino is an Asian-themed online casino that has been around since 1997. They use Grand Virtual to power their games, a lesser-known software platform, as well as a number of third-party game developers like Electracade and Playtech. The casino is licensed in the trusted jurisdiction of Gibraltar. Unfortunately, Imperial Casino cannot allow US players to register on their site.

Games

Slot lovers playing at Imperial Casino have a diverse selection of games to pick from. Their slots have been called the craziest on the Net, and it's true - some of the bonus features and pay structures are seldom found elsewhere. Players can choose from a wide variety of themes ranging from the thrills of Game Show to the serenity of Paradise Island. Additionally, their independent games feature some of the most popular brands around, such as Zuma and Superman.

Table game lovers have just as much diversity at their disposal. Imperial Casino has included virtually every kind of table game imaginable. Players looking for a more traditional experience can try out their various roulette and blackjack variants, as well as craps and baccarat. Other games include sic bo, Caribbean Stud Poker, and even roshambo and Chuck-a-Luck.

If you're a video poker player, Imperial Casino has the largest selection of video poker games online. To start, you can try out pages and pages of different variants, ranging from simple games like Jacks or Better to unique ones such as One-Eyed Jacks. Best of all, you can play with up to 500 hands! Really, it's hard to recommend anywhere else for a video poker enthusiast.

Support

Imperial Casino allows players to get in touch with them through a variety of ways. When you have a question you need answered, you can get a hold of a representative through the casino's 24/7 live chat interface. You can also use the contact form on their website and expect a reply via email within 1 business day.

Security and Fairness

To protect their players, Imperial Casino has implemented a variety of security measures into their network. When a player registers or sends any other information to Imperial Casino, the data is encrypted with 128-bit SSL technology. This makes it impossible for anyone to see what is being sent. Once it arrives at their server, it is then protected by a firewall that blocks out access by anyone other than you and top employees.

Imperial Casino also prides itself on the fairness of their Grand Virtual games. Their Fair Play page is one of the most well-written on the Web, explaining that they are dedicated to providing genuinely random games simply because it is the right thing to do. We couldn't agree more. However, players have to do a little digging to find the TST certificate, which is currently dated for 2008. Although the certificate is old, the fact that they are licensed in Gibraltar and a member of the OGA speaks volumes.


Casino complaints

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0 of 1
Resolved Complaints
3 days
Average Response
2 weeks
Avg. Complaint Life
n/a
Average Amount

Hi. I've been playing at Imperial Casino since 2007. Recently I was offered a reload bonus. As always I read the t&c thoroughly. On 12/3 I deposited 200$ and received 300$ bonus. I ran my balance up ...

Casino details

Official Website
http://www.imperialcasino.com
Software
Playtech
Deposit Methods
Bank Wire Transfer, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Visa Electron, Visa, Entropay, Sofortuberwaisung, Skrill
Withdrawal Methods
Bank Wire Transfer, Neteller, Visa Electron, Visa, Skrill
Withdrawal Limits
No limits
Currencies
Euros, British pounds sterling, US dollars
Languages
English, Japanese
Restricted Countries
Afghanistan, Bulgaria, China, Croati, Denmark, France, Iran, Iraq, Israel, Italy, Malaysia, Singapore, Spain, Sudan, Thailand, Turkey, United States
Allow Manual Flushing
No
Established
1997
Licence
Malta
Casino Type
Download

Players reviews

aemakgol reviewed on 03/29/2014

Good day to all askgamblers.com members. I hope you will enjoy my review of imperial casino. Imperial casino is belongs to another one representative of playtech casinos. This casino is a bit unique, and pretty interesting, so i will describe you why i am decide to join this casino.
Imperial casino did not offers to new players any bonuses right now, but at the time of join they had 100 % bonus on first deposit, but as i am should review casino for players, you should know that right now you can not get any deposit bonus in this casino. Instead of this they run rewards system, actually it is just regular comp points system, and i am try to describe how it works. For every 10 $ wagered on slots, or 100$ wagered on table games you get 1 point. 250 points you can exchange for 5 $ cash bonus. So, to get 5 $ cash bonus you need to wager 2500, and i am think this is pretty sick offer, wager 2500 $ is not the easiest job, and 5 $ not that prize which i will be happy to get. But something better than nothing at this point. I make deposit in this casino few months ago just to try this points system, without any bonus, i make deposit 50 $ and start playing my favorite marvel games, even had some luck, and on one moment i had 120 $ on my balance, but i am keep playing and finish with zero on my account. I did not earn enough points to chance ( min is 250 points for 5 $ cash), so i just uninstall this casino, i did not like their rewards system.
Imperial casino did not offers to new players any bonuses right now, and this is sick and stupid, i am not sure why people should start playing there. But if you highroller, do not care about bonuses, you can get this casino a shot.

Efti reviewed on 05/30/2013

Five years ago, in the mood for a different kind of online casino experience, I registered at Imperial. This was my first encounter with the Grand Virtual software brand but, while I did not spend much time on this particular site, I would eventually grow much more familiar with the games from this provider elsewhere, namely Everest Casino. (Starting earlier this year, however, both establishments now run on Playtech). The reason I chose Imperial over the other handful of places using the same platform was that it offered the best signup bonus: a 100% up to $200 match, compared to the rest that ranged from about $50 to $100.

Since I had read on some forum that there was a limit to how many welcome offers one could claim from the entire casino group – a claim that the promotional terms seemed to back up – it made perfect sense in my opinion to start with the biggest. The wagering requirements were OK and, though most card, table and video poker games were restricted, enough eligible options were left to suit me. Among these was one of my favourite games, Red Dog, so I loaded it up as soon as I had downloaded the software, signed up, deposited and received my bonus chips.

As I played, I gradually discovered some of the casino platform’s unique features. One particularly advantageous one for me was the ability to choose the number of decks used in Red Dog (this affects the house edge like in blackjack although, in this instance, a higher number benefits the player). Also, while the bonus was sticky and therefore could not be cashed out, it was not immediately removed upon a withdrawal as is usually the case. Instead, I was able to use what was left to win real money until the entire bonus had been exhausted. When I was done, I was able to make a decent cashout for more than I had deposited.

cristinaxx reviewed on 05/05/2013

Hello everyone! I do not know if you read my last reviews, but this is the second month I have decided to try one casino each day.
Well, today on my list of casinos I stumbled upon this casino: Imperial Casino. I never heard of it but thought it was worth a shot. Plus, it has a grade of 7.8 on askgamblers.com, so I do not think it is that bad.
The casino’s games are powered by more software providers: Ash Gaming, Blueprint Gaming, Cryptologic, Electracade, Grand Virtual and Playtech. To be honest, my favourite software is Microgaming, but i do not mind trying some others as well.
The casino’s website does not look spectacular, but I like the fact that it is very well structured and you can find any information you may need on their website. It can only be played by downloading the casino’s software, but this is the best choice anyway, since I always find myself having problems when using the Flash version.
The casino’s first deposit bonus is 100% up to 200$. The second deposit bonus matches 100% up to 100$, the 3rd one and the 4th ones the same. The wagering requirements are quite nice, only 20x. I believe that this kind of promotions are really making the gamers come back for a second (third, fourth) deposit.
What I did not like was that the support is not instant- maybe this is the reason why the casino is not in top 50 .
I deposited 20 euros, got my 20 euros bonus. In order to withdraw something I needed 400 euros.
Their slots are very nice because you can really choose from many. For people that did not try this combo before, you should.
I played for a few hours some random slots but I was not able to withdraw anything  Next time, maybe...
My conclusion is that the casino is worth a shot, especially for its multitude of games and for the promotions.
My ratings are as follows:
Software: 9/10 Playtech & more
Bonuses 8/10
Support: 5/10
Cashouts: I do not know

FCR reviewed on 04/28/2013

Imperial Casino is powered by the Grand Virtual platform that is not much famous in the gambling world. No one of my fellow gamblers is registered there and I had no feedback about the reliability of this online casino, but I nevertheless decided to try it myself. There is a first for everything, right?!
The home page is Asian themed. You can notice at first sight an Asian girl with a red dress on a dragon draw background.
Their welcome bonuses are quite attracting: they can match your first deposits 100% up to $500. I consider that when the wagering requirements exceed 20 times, the bonus becomes uninteresting.
I wanted to contact the support via live chat before starting to play, but to my great surprise, I didn’t find any instant support!! In this fierce online gambling competition, there is still existing casinos without a live chat option!? This is unacceptable for me… You can access it after you download the casino, but it is still not the same. However, the team support respond fast and accurately when it comes to email enquiries, which saves the casino’s honor in a way.
Also, there is no flash version. You have to download the casino to access the games. Same problem as the live chat and this is -again- unacceptable for me. I mean, if a casino has a real attention to the clientele satisfaction, it has to manage its efforts in order to be comfortable for gamblers.

Anyway, I felt a slightly different atmosphere with this online casino. The slot games are nice and a decent variety of table games are available too such as roulette and different variants of blackjack. You can also experience a different kind of playing with some other games like Roshambo which is incredibly rewarding.
What I do really like about this casino is not a lot. I will give an overall average mark of 4.5 of 10 for Imperial Casino!

Irine reviewed on 04/26/2013

Hello, players from askgamblers and specially for those who searching for good casino reviews like Imperial Casino powered Grand Virtual to their games, a lesser-known software platform, as well as a number of third-party game developers like Electracade and Playtech. Also this casino had sisters casino like Casino Lux and Everest Casino. When i deposited $50 here to claimed their promotion $500 for the 4 first deposit 100% match it is 25 times the wagering requirements is 25 times the deposited amount the equation would be 25 x 50 = 1250 wagering. As i played theo slot i really looking forward to playing the slot ‘Batman’ which is a 50 line slot. I was very disappointed to say the least I didn’t win hardly a dime out of it, spent a good $15 on it and won hardly anything back because i had 100 credits. The slot ‘Caspers Mystery’ also look very appealing. This one is a 40 line slot both with a minimum bet per line of 1p but this one let me down just as much. Guess it just wasn’t my lucky day. However, I found the best slot on there was called ‘Paradise Island’ and you can choose how many coins you want to play with per line I played ‘Paradise Island 1’ I loved it, my money lasted ages on it fair play. My eyes started going funny after a while as it is an unusual slot the reels don’t spin the symbols just change one after another.

This casino is awesome and nice to play they paid me many times since i played their casino until now i recommended it because their customer support is good and entertaining they guided me very nice when i am newbie to their casino don't hesitate to talk to them they will assist you with their best. The withdrawal takes 4 days when i withdraw in my first deposit it is okay because they verified my documents but the other withdrawal takes 48 hours via e-wallet.

Here are my remarked to this casino is fragmented due tot heir different service capabilities.

Software: 9/10
Bonuses:8/10
Support: 8/10
Finance 9/10
Security 8/10
Terms and Conditions 8/10

Irine reviewed on 04/26/2013

Hello, players from askgamblers and specially for those who searching for good casino reviews like Imperial Casino powered Grand Virtual to their games, a lesser-known software platform, as well as a number of third-party game developers like Electracade and Playtech. Also this casino had sisters casino like Casino Lux and Everest Casino. When i deposited $50 here to claimed their promotion $500 for the 4 first deposit 100% match it is 25 times the wagering requirements is 25 times the deposited amount the equation would be 25 x 50 = 1250 wagering. As i played theo slot i really looking forward to playing the slot ‘Batman’ which is a 50 line slot. I was very disappointed to say the least I didn’t win hardly a dime out of it, spent a good $15 on it and won hardly anything back because i had 100 credits. The slot ‘Caspers Mystery’ also look very appealing. This one is a 40 line slot both with a minimum bet per line of 1p but this one let me down just as much. Guess it just wasn’t my lucky day. However, I found the best slot on there was called ‘Paradise Island’ and you can choose how many coins you want to play with per line I played ‘Paradise Island 1’ I loved it, my money lasted ages on it fair play. My eyes started going funny after a while as it is an unusual slot the reels don’t spin the symbols just change one after another.

This casino is awesome and nice to play they paid me many times since i played their casino until now i recommended it :)

Here are my remarked to this casino is fragmented due tot heir different service capabilities.

Software: 9/10
Bonuses:8/10
Support: 8/10
Finance 9/10
Security 8/10
Terms and Conditions 8/10

goldenmember reviewed on 10/13/2012

Imperial casino is very similar to the other casinos in the same family that includes Casino lux, but it is themed slightly different with a dragon emblem and thoughts of Imperial China. It makes little difference to the gameplay - but the bonuses are slightly different. You can get $200 as a 100% matching bonus at this casino - there is a playthrough requirement of 25 x the deposit plus bonus, so if you placed the whole $400 you would be looking at staking $10 000 before you were allowed to withdraw (which is a substantial commitment).

The games are accessed via a download. There is no flash version, and no live support unless you download their casino. The casino itself downloads very quickly - its about 1Mb in size so it should not break your bandwidth. It gives a good selection of games - table games, card games, slots, and video slots are all represented here. The table games and card games come with their own unique graphics. They tend to slow the games down instead of make them better in my opinion - if you like to crunch through games then you might think the same, however if you like to sit back and enjoy then you may like them. There are also unique casino sounds during the game - annoying for some because I like to listen to music as opposed to the casino - an advantage of playing at home instead of leaving the house. The games were pretty fair, and I ended up making some money through blackjack - all the games are apparently tested and certified and there did not seem to be any bad runs that I noticed. The slot games are on the simple side graphically but should not put you off. Overall I would rate this casino 6/10 because there are better options with better bonuses.