Havana Casino Website

Havana Casino Review

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Havana Casino Reviews from our community

ValDes reviewed On 09/07/2012

I joined Havana casino recently, attracted from their exclusive and generous welcome offer for members of the AskGamblers.com website – 200% match of your initial deposit up to 300 plus 25 free on top of that! So, I landed on their website with the intention to give them a try and began to look for the welcome bonus terms and conditions as I always do before joining any casino. To be honest, I’ve found their bonus terms rather unfavorable, because of several reasons. The bonus was separated in its own account from your real money and you were supposed to change among the two accounts every time you want to play a game! On top of that the bonus credits were not cashable, which is rather unusual for only a 200% match! But if the bonus terms were not so attractive, than what to say about their payout conditions?! The player was given the right to make only ONE withdrawal in 30 days, which is free of charge. If you were lucky enough to make some money there, than prepare for a serious headache, because you will be charged a $20 fee for a Moneybookers cashout and $50 for a Western Union and MoneyGram!!! Hey guys from Havana casino, may I ask what is wrong with you? What is your business in fact – to operate a casino or to be the most expensive payment provider in the world?:) Despite all this, I was curious to see “what’s inside”, you know, and jumped in with the minimum deposit of $25, but without even thinking of using any bonuses! They were powered by Amigotechs software and to be honest I found some quite refreshing slots, like their Free Spin series slots for example. I even made my balance near 100, but soon my curiosity to try as many slots as possible took its price and I went from 100 to 0 in no time!:)

So, to summarize I will use some simple rating scores:
Support: 5/10
Software: 5/10
Security: 5/10
Finance: 0/10
Bonuses: 1/10
Terms&Conditions: 0/10

Overall: This casino has one of the largest withdrawal fees in the industry!


Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

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Casino Review

Havana Casino gives online gamblers a number of instant play online casino games with a serene tropical theme. They use Amigotechs software to power their collection of games. The casino holds a license in the jurisdiction of Costa Rica. Havana Casino currently welcomes players from the USA and most other countries around the world.

Games

Although Amigotechs is not one of the most well-known software providers, Havana Casino's selection of games is quite diverse. The video slots are available in 15-line, 21-line, and 42-line varieties, with a total of several dozen titles overall. Havana Casino also features a few three-reel slot games, some of which use a unique 5-payline structure. Although the slots are not particularly advanced in either graphics or features, the selection makes up for it.

Havana Casino's table game assortment is very large. If you're into roulette, you can choose from American, European, or French varieties. Blackjack players have a total of 11 different choices that range from standard One-Hand Blackjack to more unique variants like Blackjack Switch. Havana Casino also has a wide number of dice and card games, including sic bo, baccarat, Crazy Poker, and Hoo Hey How, among many others.

Video poker players can enjoy a fair amount of variety at Havana Casino as well. Their standard video poker library contains a total of 8 different games, ranging from Jacks or Better to 2 Ways Royal, with various wild and bonus-enhanced variants as well. Havana Casino also features Jacks or Better in a multi-hand version, where you can play up to 100 hands at once.

Support

To ensure that players get the fastest response possible to any inquiries, Havana Casino has installed several support methods. Most players prefer live chat, a 24/7 online system that allows you to send instant messages to and from support representatives. You can also give them a call to their toll-free phone number. If you do not mind waiting for an answer, you can also send them an email and get a reply within 24 hours.

Security and Fairness

Havana Casino clearly understands the importance of security in online gaming. To ensure that every detail you share with them is kept completely safe, they have installed RSA encryption and an enterprise-level firewall on their network. Combined, these technologies eliminate the risk of getting your data tampered with or stolen from the Havana Casino servers.

Unfortunately Havana Casino does not state that their games have been audited by any third parties for fairness.

Pros

  • US players accepted
  • Large variety of lightweight, instant play games through Amigotechs
  • 24/7 support through live chat, toll-free phone, and email
  • Secured by RSA encryption

Cons

  • No third-party fairness audits conducted
  • Graphical quality is low

Details

Official Website: www.havanacasino.com

Language: English

Deposit Methods: Cheque, instaDebit, MasterCard, Money Transfer, Neteller, Skrill, Visa, Voucher, Western Union

Exclusive Payment Partner:

Currency: US Dollars

Software: Amigotechs

Established: 1998

License: Costa Rica

Casino Type: Instant Play

Cashout Info (New)

Withdrawal Methods: Cheque, instaDebit, Money Gram, Skrill, Western Union

Withdrawal Limits: 800 USD per transaction for Western Union and Money Gram

Withdrawal Timeframes: E-wallets - 2-3 days;Credit/Debit cards - N/A;Bank transfers - 3-7 days;Cheques - 14-28 days

Pending Time: 5-10 days

Allow Manual Flushing: No

Contact Havana Casino

Owner: Palm Tree Entertainment Group S.A. Casinos

Email: Support Mail

Live Chat Support: Yes

Toll Free Support Phone: 855-752-9428(262)

Affiliate Program: Havana Affiliates

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