GuruPlay is licensed in the United Kingdom. The casino section uses Net Entertainment Software, and their poker room uses Ongame Software, both of which are free to download and play. GuruPlay customer support is available by phone or email. 24/7.
GuruPlay Casino is best known for the variety of live casino games that they offer and the fact that their online casino bonuses are actually compatible with these games, something that is very unusual at most online casinos. They offer a sleek website design full of information for players and it’s simple to register and get started.
GuruPlay offers great customer support once you’re able to get in touch with them. Phone support is available 24/7 and they’re very helpful. The downside is that there are limited options for those that prefer to use online support options; something that many online casino players do since they are using electronic methods for everything else anyway. The only option for that is email, and that seems to take at least 24 hours for them to answer and that isn’t necessarily convenient, especially not for those that are trying to contact the casino as required for a bonus. Once GuruPlay answers, however, they are very helpful, providing information on just about anything that the average player wants to know. There is also an FAQ document right on the website so players do always have answers at their fingertips.
Net Entertainment Software is used for the online casino games. They do offer a flash based casino where there’s no download required to get started. This includes the live casino games which they specialize in. The graphics are great, and considering the traffic that goes through this online casino that’s flash-based, gameplay is quite smooth as well. Players do have the option with this software to test out the games in advance. It’s necessary of course to complete the registration to play for real money, but just to play for fun, players can click on an option that immediately launches a flash game that provides the same experience.
GuruPlay has a great selection of casino games, although what they are really known for is their poker site. While this may have been the primary draw for players, they’re also making a name for themselves by offering online live casino games. These are live blackjack, live roulette and live baccarat. The games offer the closest experience a player can get to playing at a brick and mortar casino without actually being in one! Players also often appreciate live casino games as they provide the feeling that there’s less opportunity for software to cheat them when there is a live dealer. One of the best parts of the live casino games is that players can actually collect bonuses that can be used on the live games, and that’s something very unusual.
GuruPlay is an online casino that caters to international players, and does not accept players from the US
- Live casino games
- Fantastic promotions for live casino games
- Flash casino
- No US players welcome
- No live chat
- Only flash casino (could be slower during peak times)