Grand Reef Casino Website

Grand Reef Casino Review

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CasinoRank
5.0 / 10

Based on Casino Facts (5.2) and Players Complaints (4.7)

Review updated 3 days ago.
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Grand Reef Casino Complaints


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Grand Reef Casino Reviews from our community

Antworm reviewed On 09/12/2013

5 Weeks and still waiting to be Paid out from Grand Reef Casino, Very Slow in the Withdrawal Department, at the moment i wouldn't even suggest playing, whats the point in playing with them if they take as long as 5 Weeks to pay you out and don't even Call You, Email You or even try to Contact you to let you know how long it's going to take


Games 10/10

Online Support 8/10

Withdrawal 0/10

sencize reviewed On 03/31/2013

I was taking a brake from playtech casinos during last couple of weeks.The main reason for that is that i invested much and withdraw very little.The other day i received email from grand reef casino marked as spam and i opened it to check it out.It was a message saying i won 750 euros for free in this casino.I instantly clicked on it and it took me to their web site.The message was marketing trick and that amount should be given out for first few deposits.I don't like when casinos play that sneaky games with people.It is not free if i must make three deposit with several hundred euros in order to get it.Not to mention the wagering requirements which comes with every bonus money you take from casino.I decided to register my account anyway and play some playtech games without any obligation.I downloaded casino and made a money account but before i deposited money i started live support to give them a piece of my mind because they are spamming people without a good reason.The lady i talked to was kind enough and told me that it must be email from their affiliate where i signed up.Since i already deleted email i was not quite sure about the sender i decided to give her a break and continue towards my goal in grand reef casino.I successfully deposited founds and opened fantastic four slot.The payout was amazingly terrible as always when it comes to me.First ten or more spins not a single line hit.I was really mad i deposited in the first place.I struggled and struggled with this slot and all it was left after my fight with it was 20 cents for one scratch card :(. I opened Irish luck and bought it but off course lost there too.I left this casino and uninstalled it immediately.I don't know with who i was angrier myself or casino.I cant tell you any good reason to stay away except low payouts but i will never be playing at grand reef casino again.My grade for this casino is 5/10

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Casino Review

Grand Reef Casino hails itself as "Australia and New Zealand's #1 Online Casino". With a sunny and aquatic theme, this should come as no surprise. The casino is powered with Playtech software, meaning that they have one of the largest selections of games you can find. Grand Reef Casino has a license in the jurisdiction of Curacao. Unfortunately, US players cannot play here for real money.

Games

Since Grand Reef Casino uses Playtech software, you can enjoy a wide variety of slots, table games, and video poker variants. As far as slots go, Playtech has some of the favourites of many online gamblers. Popular games include the Marvel series of slots, Wall Street Fever, and Daredevil. If you like three-reel video slots, you can get your fix with Grand Reef Casino's library of nearly 20 games.

If table games are your thing, Grand Reef Casino probably has what you're looking for. Get started with their huge assortment of blackjack and roulette games. Whether you want a traditional gamble or one with a bunch of unique side bets and bonus payouts, there's a variant for you. In addition, players can enjoy baccarat, craps, war, Caribbean Stud Poker, casino hold'em, and many others, including unique games like Tequila Poker and Wild Viking.

Video poker lovers have an adequate number of games to pick from. Some of the games are available in a one-hand, four-hand, twenty-five-hand, and fifty-hand variety. The available types are Jacks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces, and 2 Ways Royal.

Support

If you need assistance with anything, Grand Reef Casino will be able to accommodate you efficiently. They offer all players a live chat service from within the casino client. We maintain that this is the best way to get in touch with a support representative. However, if you would like to contact them by other means, Grand Reef Casino makes this easy. Reach them through several different toll-free numbers, or contact them via e-mail with the appropriate address. It's evident that Grand Reef Casino takes customer support seriously.

Security and Fairness

Players want to know that they're safe when playing online. To alleviate any fears, Grand Reef Casino has a detailed security system installed on their networks. Any information sent to Grand Reef Casino is encrypted with the latest technology. Furthermore, all data stored on their servers is protected with an ironclad firewall. With precautions like these, Grand Reef Casino is perfectly safe.

Grand Reef Casino is also one of the most trustworthy casinos in terms of game fairness. Even though they use the largest casino software provider in the world, Grand Reef Casino still has TST audit the games for fairness. This monthly report is even available for the general public to see.

Pros

  • Wide selection of Playtech games
  • 24/7 support available through live chat, phone, or e-mail
  • Strict security standards
  • Proven fair through TST

Cons

  • No US players allowed
  • No instant play client

Details

Official Website: www.grandreefcasino.com

Deposit Methods: Bank Wire Transfer, CLICK2PAY, ClickandBuy, Diners Club International, EcoPayz, Entropay, Internet Banking, Maestro, MasterCard, Neteller, Paysafe Card, Skrill, Ticket Premium, Ukash, UseMyFunds, Visa, Visa Electron, Web Money

Exclusive Payment Partner:

Currencies: Australian Dollars, Canadian Dollars, Euros, New Zealand Dollars, UK Pounds, US Dollars

Restricted Countries: Saudi Arabia, Cayman Islands, Singapore, Afghanistan, Albania, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Bulgaria, China, Costa Rica, Croatia, Czech Republic, Estonia, Hungary, Indonesia, Iran, Islamic Republic of, Iraq, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Macedonia, Moldova, Republic of, Pakistan, Poland, Qatar, Russian Federation, Singapore, Slovakia, Slovenia, Syrian Arab Republic, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Montenegro, South Africa, France, Spain, United States

Software: Playtech

Return to Player: 95.00%

Established: 2010

License: Curacao

Casino Type: Download

Cashout Info (New)

Withdrawal Methods: Bank Wire Transfer, Cheque, Neteller, Skrill

Withdrawal Limits: 25 000 USD per month

Withdrawal Timeframes: E-wallets - 2-3 days;Credit/Debit cards - N/A;Bank transfers - 5-10 days;Cheques - 21-28 days

Pending Time: 4-5 days

Allow Manual Flushing: No

Contact Grand Reef Casino

Owner: Rand Logic Gaming NV.

Live Chat Support: Yes

Australia Toll Free: 1 800 824 591
Canada Toll Free: 1 855 582 4591
International Fax: +44 (0)207 806 8162
International Phone: +44 203 139 9035
UK Toll Free: 0808 238 7535

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