Grand Reef Casino

Withdrawal info

24-72 hours
5-10 days
Bank Transfers
21-28 days
4-5 days
Pending Period
Players from United States not accepted.

Casino Review

Grand Reef Casino hails itself as "Australia and New Zealand's #1 Online Casino". With a sunny and aquatic theme, this should come as no surprise. The casino is powered with Playtech software, meaning that they have one of the largest selections of games you can find. Grand Reef Casino has a license in the jurisdiction of Curacao. Unfortunately, US players cannot play here for real money.


Since Grand Reef Casino uses Playtech software, you can enjoy a wide variety of slots, table games, and video poker variants. As far as slots go, Playtech has some of the favourites of many online gamblers. Popular games include the Marvel series of slots, Wall Street Fever, and Daredevil. If you like three-reel video slots, you can get your fix with Grand Reef Casino's library of nearly 20 games.

If table games are your thing, Grand Reef Casino probably has what you're looking for. Get started with their huge assortment of blackjack and roulette games. Whether you want a traditional gamble or one with a bunch of unique side bets and bonus payouts, there's a variant for you. In addition, players can enjoy baccarat, craps, war, Caribbean Stud Poker, casino hold'em, and many others, including unique games like Tequila Poker and Wild Viking.

Video poker lovers have an adequate number of games to pick from. Some of the games are available in a one-hand, four-hand, twenty-five-hand, and fifty-hand variety. The available types are Jacks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces, and 2 Ways Royal.


If you need assistance with anything, Grand Reef Casino will be able to accommodate you efficiently. They offer all players a live chat service from within the casino client. We maintain that this is the best way to get in touch with a support representative. However, if you would like to contact them by other means, Grand Reef Casino makes this easy. Reach them through several different toll-free numbers, or contact them via e-mail with the appropriate address. It's evident that Grand Reef Casino takes customer support seriously.

Security and Fairness

Players want to know that they're safe when playing online. To alleviate any fears, Grand Reef Casino has a detailed security system installed on their networks. Any information sent to Grand Reef Casino is encrypted with the latest technology. Furthermore, all data stored on their servers is protected with an ironclad firewall. With precautions like these, Grand Reef Casino is perfectly safe.

Grand Reef Casino is also one of the most trustworthy casinos in terms of game fairness. Even though they use the largest casino software provider in the world, Grand Reef Casino still has TST audit the games for fairness. This monthly report is even available for the general public to see.


  • Wide selection of Playtech games
  • 24/7 support available through live chat, phone, or e-mail
  • Strict security standards
  • Proven fair through TST


  • No US players allowed
  • No instant play client

Bonus codes

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Code not required

Free Spins
Not available in
United States

Bonus: 50
Max. Cashout: €/$/£500
W.R: 30x
Cashable: Yes

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Code not required

Welcome Bonus
Not available in
United States

Bonus: 750
Min. Deposit: €25
W.R: 40x(d+b)
Cashable: Yes

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Code not required

2nd Deposit Bonus
Not available in
United States

Bonus: 875
Min. Deposit: €35
W.R: 40x(d+b)
Cashable: Yes

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Casino complaints

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Have troubles with Grand Reef Casino? Submit a complaint or Learn more.

45 of 50
Resolved Complaints
3 days
Average Response
2 months
Avg. Complaint Life
2962 USD
Average Amount
20 hours left
$ 7000
disputed amount

Several years ago I stopped using this Casino for the unbelievably long time and list of excuses they gave for not processing withdrawls. After 2 ...

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disputed amount

I made a withdrawal of 910€ from Grand Reef Casino 11.7.2014. After contacting support several times my documents were sent to financial department ...

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disputed amount

I won 425€ at Grand Reef Casino, made a deposit of 25€ with skrill and wanted to withdraw 450€ with skrill on the 22.06.2014. They asked me for ...

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Players reviews

reviewed on 09/19/2014 New Zealand

Games are ok

This casino will do anything in its power to delay paying you out. They make excuse after excuse and trip themselves up in their lies. Promises made not kept. Pit Boss does not contact when asked. Definately would not recommend.

reviewed on 09/12/2013 Australia

5 Weeks and still waiting to be Paid out from Grand Reef Casino, Very Slow in the Withdrawal Department, at the moment i wouldn't even suggest playing, whats the point in playing with them if they take as long as 5 Weeks to pay you out and don't even Call You, Email You or even try to Contact you to let you know how long it's going to take

Games 10/10

Online Support 8/10

Withdrawal 0/10

reviewed on 03/31/2013 Bosnia and Herzegovina

I was taking a brake from playtech casinos during last couple of weeks.The main reason for that is that i invested much and withdraw very little.The other day i received email from grand reef casino marked as spam and i opened it to check it out.It was a message saying i won 750 euros for free in this casino.I instantly clicked on it and it took me to their web site.The message was marketing trick and that amount should be given out for first few deposits.I don't like when casinos play that sneaky games with people.It is not free if i must make three deposit with several hundred euros in order to get it.Not to mention the wagering requirements which comes with every bonus money you take from casino.I decided to register my account anyway and play some playtech games without any obligation.I downloaded casino and made a money account but before i deposited money i started live support to give them a piece of my mind because they are spamming people without a good reason.The lady i talked to was kind enough and told me that it must be email from their affiliate where i signed up.Since i already deleted email i was not quite sure about the sender i decided to give her a break and continue towards my goal in grand reef casino.I successfully deposited founds and opened fantastic four slot.The payout was amazingly terrible as always when it comes to me.First ten or more spins not a single line hit.I was really mad i deposited in the first place.I struggled and struggled with this slot and all it was left after my fight with it was 20 cents for one scratch card :(. I opened Irish luck and bought it but off course lost there too.I left this casino and uninstalled it immediately.I don't know with who i was angrier myself or casino.I cant tell you any good reason to stay away except low payouts but i will never be playing at grand reef casino again.My grade for this casino is 5/10

Casino News

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June 13, 2013
by David Harrisson

We've got a new exclusive no deposit bonus for fans of Playtech Casinos slots. If you are a resident of the UK, Norway, Sweden, or Finland, you can ...

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April 11, 2013
by David Harrisson

We've got a brand new exclusive welcome bonus from Grand Reef Casino. If you haven't tried this well-known Playtech Casinos casino yet, now is your ...

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September 01, 2011
by Steven Holberg

Although the games of the English Premier League are just starting, the Rugby World Cup is drawing near. Fans of this no holds barred game will want ...

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