Grand Reef Casino

Withdrawal info

24-72 hours
E–wallets
5-10 days
Bank Transfers
21-28 days
Cheques
4-5 days
Pending Period
Players from United States not accepted.

Casino Review

Grand Reef Casino hails itself as "Australia and New Zealand's #1 Online Casino". With a sunny and aquatic theme, this should come as no surprise. The casino is powered with Playtech software, meaning that they have one of the largest selections of games you can find. Grand Reef Casino has a license in the jurisdiction of Curacao. Unfortunately, US players cannot play here for real money.

Games

Since Grand Reef Casino uses Playtech software, you can enjoy a wide variety of slots, table games, and video poker variants. As far as slots go, Playtech has some of the favourites of many online gamblers. Popular games include the Marvel series of slots, Wall Street Fever, and Daredevil. If you like three-reel video slots, you can get your fix with Grand Reef Casino's library of nearly 20 games.

If table games are your thing, Grand Reef Casino probably has what you're looking for. Get started with their huge assortment of blackjack and roulette games. Whether you want a traditional gamble or one with a bunch of unique side bets and bonus payouts, there's a variant for you. In addition, players can enjoy baccarat, craps, war, Caribbean Stud Poker, casino hold'em, and many others, including unique games like Tequila Poker and Wild Viking.

Video poker lovers have an adequate number of games to pick from. Some of the games are available in a one-hand, four-hand, twenty-five-hand, and fifty-hand variety. The available types are Jacks or Better, 10s or Better, Joker Poker, Megajacks, Deuces Wild, All-American, Aces & Faces, and 2 Ways Royal.

Support

If you need assistance with anything, Grand Reef Casino will be able to accommodate you efficiently. They offer all players a live chat service from within the casino client. We maintain that this is the best way to get in touch with a support representative. However, if you would like to contact them by other means, Grand Reef Casino makes this easy. Reach them through several different toll-free numbers, or contact them via e-mail with the appropriate address. It's evident that Grand Reef Casino takes customer support seriously.

Security and Fairness

Players want to know that they're safe when playing online. To alleviate any fears, Grand Reef Casino has a detailed security system installed on their networks. Any information sent to Grand Reef Casino is encrypted with the latest technology. Furthermore, all data stored on their servers is protected with an ironclad firewall. With precautions like these, Grand Reef Casino is perfectly safe.

Grand Reef Casino is also one of the most trustworthy casinos in terms of game fairness. Even though they use the largest casino software provider in the world, Grand Reef Casino still has TST audit the games for fairness. This monthly report is even available for the general public to see.

Pros

  • Wide selection of Playtech games
  • 24/7 support available through live chat, phone, or e-mail
  • Strict security standards
  • Proven fair through TST

Cons

  • No US players allowed
  • No instant play client

Bonus codes

View all

Code not required

50
Free Spins
Not available in
United States

Bonus: 50
Max. Cashout: €/$/£500
W.R: 30x
Cashable: Yes

Read more

Code not required

750
Welcome Bonus
Not available in
United States

Bonus: 750
Min. Deposit: €25
W.R: 40x(d+b)
Cashable: Yes

Read more

Code not required

875
2nd Deposit Bonus
Not available in
United States

Bonus: 875
Min. Deposit: €35
W.R: 40x(d+b)
Cashable: Yes

Read more

Casino complaints

View all

Have troubles with Grand Reef Casino? Submit a complaint or Learn more.

45 of 54
Resolved Complaints
3 days
Average Response
1 month
Avg. Complaint Life
2782 USD
Average Amount
95 hours left
225
disputed amount

I won at this casino on the 06.10.2014,sent my ID and deposited 25.00E same day so I could make a withdrawal. I made the withdrawal of 225.00E 06.10. ...

Read more

10 hours left

They refused to give me a bonus because they said I had more then one account and I never had an account The convo Wade.: Congratulations! Let ...

Read more

Unresolved

£ 1713
disputed amount

I signed up and deposited 500GBP in Grand Reef Casino and received a 150% bonus. I had a good run and had over 8K in my bankroll at one time. After ...

Read more

Players reviews

reviewed on 09/30/2014 India

Grand reef casino is from the playtech portal and i think PT has the
best slot games ever. And i love this portal the most and whenever it
comes to making a real money deposit most of the times i just go for
the casino from the playtech gaming community.
The only thing which i did not like is that they did not have a
instant play mode on this casino. And the best thing is that the
playtech casinos have a very sting return to players.
I sent 30 through my neteller and ignored the signup bonus which i do
most of the times because their is a very small chance of meeting the
wager.
I started with the gladiator game and this is my favourite slot game
from the playtech. And got the white lady thing in the beginning and
this game gave me a lot of action. I left this game with a profit of
9$ and i was betting very low since i did not have a big bank roll
behind me.
I played the thor slot and this is the first time i was playing this
game and i really enjoyed the visuals and the sounds. The best one was
when i got the j and k with the loki thing and this one got me around
1.50$.
Went to roulette after playing a couple of slots and i was now at 60
something bank roll. In roulette most of the time i put my money on
black but this time i bet on odd and evens.
I withdrew the money as soon as my balance was around 80 because i do
not play on a single casino for a long time because that makes me
greedy and then i start betting big and lose all the money.
This casino is very nice and also has some free spins offers. I would
give this casino 9 out of 10.

reviewed on 09/19/2014 New Zealand

Games are ok

This casino will do anything in its power to delay paying you out. They make excuse after excuse and trip themselves up in their lies. Promises made not kept. Pit Boss does not contact when asked. Definately would not recommend.

reviewed on 09/12/2013 Australia

5 Weeks and still waiting to be Paid out from Grand Reef Casino, Very Slow in the Withdrawal Department, at the moment i wouldn't even suggest playing, whats the point in playing with them if they take as long as 5 Weeks to pay you out and don't even Call You, Email You or even try to Contact you to let you know how long it's going to take


Games 10/10

Online Support 8/10

Withdrawal 0/10

reviewed on 03/31/2013 Bosnia and Herzegovina

I was taking a brake from playtech casinos during last couple of weeks.The main reason for that is that i invested much and withdraw very little.The other day i received email from grand reef casino marked as spam and i opened it to check it out.It was a message saying i won 750 euros for free in this casino.I instantly clicked on it and it took me to their web site.The message was marketing trick and that amount should be given out for first few deposits.I don't like when casinos play that sneaky games with people.It is not free if i must make three deposit with several hundred euros in order to get it.Not to mention the wagering requirements which comes with every bonus money you take from casino.I decided to register my account anyway and play some playtech games without any obligation.I downloaded casino and made a money account but before i deposited money i started live support to give them a piece of my mind because they are spamming people without a good reason.The lady i talked to was kind enough and told me that it must be email from their affiliate where i signed up.Since i already deleted email i was not quite sure about the sender i decided to give her a break and continue towards my goal in grand reef casino.I successfully deposited founds and opened fantastic four slot.The payout was amazingly terrible as always when it comes to me.First ten or more spins not a single line hit.I was really mad i deposited in the first place.I struggled and struggled with this slot and all it was left after my fight with it was 20 cents for one scratch card :(. I opened Irish luck and bought it but off course lost there too.I left this casino and uninstalled it immediately.I don't know with who i was angrier myself or casino.I cant tell you any good reason to stay away except low payouts but i will never be playing at grand reef casino again.My grade for this casino is 5/10

Casino News

View all
June 13, 2013
by David Harrisson

We've got a new exclusive no deposit bonus for fans of Playtech Casinos slots. If you are a resident of the UK, Norway, Sweden, or Finland, you can ...

Read more

April 11, 2013
by David Harrisson

We've got a brand new exclusive welcome bonus from Grand Reef Casino. If you haven't tried this well-known Playtech Casinos casino yet, now is your ...

Read more

September 01, 2011
by Steven Holberg

Although the games of the English Premier League are just starting, the Rugby World Cup is drawing near. Fans of this no holds barred game will want ...

Read more