Grand Duke Casino Website

Grand Duke Casino Review

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Grand Duke Casino Complaints

Grand Duke Casino Reviews from our community

AlexMou12 reviewed On 05/02/2012

*sorry for this, i dont know how it happened, so i supply it right now*

Hi, i am just registered there today , to get 10$ from askgamblers no deposit(thx askgamblers again and again, you give us a chance to try casino first, before pay own money!). So, i am just registered and see that 10$ already on my account. Wow, nice! WIth 10$ i am just go to Captains treasure pro with 0.20$ per spin, and in 20 or 30 spins got my freespins, mystic scatter was a ship, and i collet 5 ships!!!!!! 120$ for me, good payout, and i decided to change slot, because i already take good money from it :PP After it i am just go to marvel slots, and start with elektra. There no money for me, so i am just switch to iron man2, there hit free spins, but no money for me there in free spins, so with 80$ only i am moved to my hated gladiator, on it in about 50 spins i hit 3 colliseum, and finally they give me to choose 3 line ;P Additional scatter was a green guy, and i can hit there 250$. Nice one, and i left slot very happy. Then i go to Thai Paradise, but unlucky there - lost 100$ and even does not hit free spins. So, with all left money i decided to play something new a bit, so i am downloaded king kong(actually i hate download games, because i waiting about 3-5 minutes to play slot that i choose :( damned my internet). So i am play king kong a bit, and dont like it :( So with 150$ only left i am just decided to play fantastic four till the end or win :Pi played it about hour, but finally lost all my money. Anyway, i does not became upset, because i dont like casino, and because i dont pay there any money ;)
So grand duke is playtech casino, but they had complaint here, and does not responded on it. Its very bad and unproffesional. So, if you looking for some good playtech casino, i do not recommend to you choose this casino, better choose some playtech casino from top-50 here, at askgamblers. Gl.
Alexmou12!

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Casino Review

Grand Duke Casino is an elegant online casino. The casino uses Playtech software, which houses some of the world's most popular online casino games. Grand Duke Casino has a license from the License and Gaming Authorities of Malta. Unfortunately, Grand Duke Casino does not permit players from the US to wager real money on their games.

Games

If it's video slots you're looking for, Grand Duke Casino is a great place to look. Since it uses Playtech software, gamblers can enjoy the largest collection of slots on the Net. With popular progressive games like the Marvel comics series and several others inspired by pop culture icons like Pink Panther, Grand Duke's array of slots is one of the most impressive online.

Of course, Grand Duke Casino is more than just its slots. Players who like some table game action will have no trouble getting a good gamble here. Start with Grand Duke Casino's single- and multi-player blackjack variants, including Blackjack Switch and Blackjack Progressive. Grand Duke players will also find four roulette variants, baccarat, Caribbean Stud Poker, and several other table favourites.

To top off their repertoire of games, Grand Duke Casino has several exciting video poker games to keep VP junkies entertained. From All American Poker to Joker Poker, players can enjoy single- and multi-hand variants of their favourite Playtech video poker games.

Support

In addition to giving players hundreds of exciting casino games, Grand Duke Casino knows that keeping a player satisfied also means being there for them. As such, they have installed live chat into their website and casino client. Live Chat representatives are available to assist Mon-Fri, 9am-5pm EST. With this, players won't ever have to worry about delays with getting inquiries resolved. It's a shame more online casinos don't offer this essential tool.

If a player wants to contact Grand Duke Casino by other means, they also have the option of using a host of toll-free telephone numbers for several countries. For issues that require a bit more time and elaboration, Grand Duke also offers an on-site contact form to begin correspondence over e-mail.

Security and Fairness

Every online casino player should be able to play without worrying about losing sensitive personal or financial data to strangers. In order to secure its players, Grand Duke Casino uses Playtech's Integra system. This includes SSL encryption and firewalls to completely protect player information from leaking out of the casino.

As far as fair gaming goes, Grand Duke Casino states that they use a fair RNG crafted by a man from Stanford University. The RNG is regularly tested by TST. However, Grand Duke Casino does not present any TST seals on their website, nor are these audit reports visible. However, since they use Playtech, the world's largest casino software provider, it can be safely assumed that these statements are true.

Pros

  • Unprecedented amount of video slots
  • Great selection of table games and video pokers
  • 24/7 support, including live chat available Mon-Fri, 9am-5pm EST
  • SSL encryption and strict privacy policy

Cons

  • No third-party audit seals or reports visible
  • Website does not offer full catalogue of games

Details

Official Website: www.grandduke.com

Languages: English, German, Russian

Deposit Methods: Abaqoos, Bancontact/Mister Cash, Bank Wire Transfer, Boleto, CLICK2PAY, ClickandBuy, Delta, DineroMail, Direct Bank Transfer Casinos, EcoPayz, eKonto, Entropay, EPS, Euteller, ewire, GiroPay, Gluepay, iDEAL, instaDebit, Internet Banking, Lobanet, MasterCard, Moneta.ru, Multibanko, Neosurf, Neteller, Paysafe Card, POLi, Przelewy24, Santander, Skrill, Sofortuberwaisung, Switch, Teleingreso, Ukash, UseMyBank, Visa, Visa Electron, Web Money

Exclusive Payment Partner:

Currencies: Euros, UK Pounds, US Dollars

Restricted Countries: Afghanistan, Bangladesh, Belgium, France, Hungary, India, Iran, Islamic Republic of, Turkey, United States, Antigua and Barbuda, Spain, Cyprus, Estonia, Israel, Philippines

Software: Playtech

Established: 2010

License: Malta

Casino Type: Download

Cashout Info (New)

Contact Grand Duke Casino

Owner: Integra Gaming Ltd

Email: Support

Live Chat Support: Yes

Germany Toll Free: 0800-184-4932
International: +356 27 333392
UK Toll Free: 0-808-134-9957

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