Genting Casino

Withdrawal info

24-48 hours
2-5 days
Credit/Debit cards
3-7 days
Bank Transfers
14-28 days
0-24 hours
Pending Period
Players from United States not accepted.

Casino Review

Casino Review

Genting Casino was launched in 2010 and is backed by some of the largest UK gaming groups in land based Casinos. Given this reputable background the Casino is off to a great start. However it takes more than just a good reputation on order to pull off a new venture in Online Casino gambling. The Genting web site's head line feature is the Casino all though it also boast of a powerful side twist the Genting Poker site. The Casino Lobby is appealing in graphics and design and offer complete information for any new visitor. Genting runs on Playtech software which is a wise choice for the wide selection and the trusted brand that Playtech has become known for. With a very enticing Welcome Package the Casino is sure to let new players know who are the most important, the client. The Casino is independently tested and carries the official certificate of Random Number Generator (RNG) to ensure player security. The Casino supports all major debit/credit cards for online payments and have a wide range e-wallet options and bank transfers available for account funding.

Casino Promotions

Genting Casino offer a time limited £1,000 Welcome Package for all new players to take advantage of when registering to the Casino. The sign up package is divided into 9 different match bonuses. This means that as a new player you will not only get rewarded for signing up to the Casino but they will keep rewarding you with another 8 match bonuses for your next 8 deposits. The first bonus is worth up to £150 and comes as a 100% bonus, on the following 7 deposits the player will get a 50% worth up to £100 and the final 9th deposit bonus is 100% and worth up to £150 totalling the players welcome cash rewards to £1,000. Regular players will benefit from a variety of promotions including the weekly High Five Friday, Roulette Rebate and a rewarding comp points program.

Games and Software

Starting to play at Genting Casino is a true pleasure with over 70 casino games on offer for both a download version and the Flash based option on the games all developed by the respected software company Playtech. Classic games such as Roulette, Blackjack, Baccarat, Sic Bo and Craps. Video Poker games such as Jacks or Better, and 2 Ways Royal. A massive range of classic slots and video slots are provided for every slot fan out there. Progressive games is a major highlight at the Casino with both progressive Slots and progressive Blackjack giving players the chance to hit millions.

Customer Support

The Casino provide a wide range of customer support contact options including, telephone, email, fax and live chat. These methods can be used to contact a member of staff at any point 24 hours a day with the exception of their live chat which is only open from 4pm until 2am UK time. Live chat is UK based and delivers on site and a custom in built live chat software, allowing players to contact the support team directly from within their accounts. The staff at Genting Casino can be contacted at any point and for literally any reason be it general or a technical query.

Bonus codes

View all


Free Spins
Get Bonus

Casino Review Genting Casino was launched in 2010 and is backed by some of the largest UK gaming groups in land based Casinos. Given this reputable background the Casino is off to a great start. ...

Code not required

Welcome Bonuses
Get Bonus

Casino Review Genting Casino was launched in 2010 and is backed by some of the largest UK gaming groups in land based Casinos. Given this reputable background the Casino is off to a great start. ...

Code not required

2nd Deposit Bonuses
Get Bonus

Casino Review Genting Casino was launched in 2010 and is backed by some of the largest UK gaming groups in land based Casinos. Given this reputable background the Casino is off to a great start. ...

Casino complaints

View all

Have troubles with Genting Casino? Submit a complaint or Learn more.

1 of 1
Resolved Complaints
1 day
Average Response
2 years
Avg. Complaint Life
Average Amount

This complaint is really annoying heres the reason..I am a romanian lass but have lived in the Uk since 2004 .i spoke to live support at this casino / poker room through the website and asked if i ...

Players reviews

Awena reviewed on 03/17/2014

Genting Casino is the last one I have joined recently . i found at their web site some very interesting information , Genting Casino is a part of worldwide Genting group of companies and it has 45 years experience in the gambling industry . In other words Genting has 45 yrs experience with land-based casinos , which is nice , because many online casinos have no such reputation next to their name . After the software downloading was complete and registration done I clicked on ' live chat ' tab as I had a few questions related to bonus for new players . Their ' live chat ' was available and fast , they answered my questions exact and fast , and at this moment I could't remember any other playtech casinos to have such a good ' live chat ' support . After my 30 euros deposit ,the casino had automatically added 30 euros bonus on my account . In other words , I had 60 euros to play with wagering requirement of 1200 euros , which is not so bad because when you are playing playtech slots , you can make incredible wins . After 10 mins of playing I had my firs big win of 120 euros on Blade slot , later few more and my biggest win was 180 euros on Fantastic Four . I really like playtech marvel jackpots games.
After more then an hour of playing I met wagering requirements and I had 200 euros on my account but I kept playing until I lost my last euro . Well , my biggest gambling problem is, that I don't know when to stop . Let it sum , I like this casino very much because it has very long tradition and offers some good bonuses and their support is just as good as their reputation is .
I think Genting Casino has potential and will become one of my favorite playtech casino in the days to come .
I give Genting Casino 10 / 10 and strongly recommend it .

cristinaxx reviewed on 05/30/2013

Hello everyone! I do not know if you read my last reviews, but this is the second month I have decided to try one casino each day.
Well, today on my list of casinos I stumbled upon this casino: Genting Casino. I never heard of it but thought it was worth a shot. Plus, it has a grade of 7.4 on, which is not good, but not the worst either.
The casino’s games are powered by Playtech. My favourite is Microgaming, because of its cool slots, but this software is not that bad either.
The first thing that I need to say is very important- the website that is on ask is not the right one. The right one is: www. . The casino’s website is not spectacular, but not the worst either. I do not like the fact that the website is a bit confusing and you can not find info fast. The casino can be played by downloading the casino’s software or on the online version, which in my opinion is not very helpful, since it is not very comfortable and I always find myself having issues when playing this way.
I did not find any promotion on the website. I tried clicking on something, but I was redirected to the website that provides. Hmmmm  i find out that there are bonuses for each of the first 9 deposits, which total 1000 euros. For the first and second deposit you get 150 euros and 100 euros respectively.
I decided to deposit only 20 euros, since the website looks like a scam to me. For the sake of the playing experience, I deposited though. I started playing the usual Playtech slots and of course lost all my money eventually. It’s funny, cos i was absolutely sure that this is going to happen.
My conclusion is that you should stay away from this casino- something is really suspicious.
My ratings are as follows:
Software: 8/10 Playtech
Bonuses 7/10
Cashouts: ?

cocopop3011 reviewed on 05/29/2013

Genting casino is an old one for me, I remember signing up here sometime last year when they were offering £5 free no deposit bonus to new players. Well as both me and my partner enjoy the odd flutter or two...we do sometimes try to race each other to the free bonuses as some casinos place restrictions on one bonus per IP address. The majority of casinos will have this in their terms and conditions, but if you contact them prior to registering they can normally allow for husband and wife to both register and get bonus but it needs to be approved by the casino before you register.

While that information is very useful, i of course had to learn the hard way. I signed up here and received the bonus no problem at all and I thought I told my partner that, but he also registered a few days later and didn't get the bonus lol. Then my account becomes blocked, oh I was in a right pickle, but luckily due to their rest customer support team we were both able to have an account and he was then issued the free bonus.

As they handled this so well I decided to make a deposit here even though I didn't win anything out of the free money. I made my first deposit and was able to claim their welcome bonus which at the time was 100%. I flew through my wagering, which is not like me, especially at Playtech casinos I normally struggle and I wasn't expecting to win at all, I really wasn't but I ended up after wagering completed have £150 in my account. I requested a withdrawal but asked live help for the email so I could send in documents straight away, just to avoid the payment being delayed, and I was glad I did really because it was all done and dusted within about 6 days I think.

I've only made one more deposit here, I don't know why it's just not a casino that sticks in my mind even though I think it is a really good place. If your thinking of depositing here, I would definitely encourage you to give them a go, and the good thing is they offer you lots of reload bonuses too.

Icymod reviewed on 03/03/2013

When this casino came out in 2010 I registered a couple of months after because I was looking for a casino to play on daily. I do remember I was permitted to play here in Genting Casino but after uninstalling it a year later they have changed their casino rules stating Canadian players can no longer join. After a few months to about a year after I uninstalled the software I went on to install it again only to find out Genting Casino does not allow Canadian players to play on their casino anymore. To me this is like Rival casino all over again. Rival casino initially invited Canadian players before but now only other countries including the US can play on that specific software. Don't you just hate it when you see a casino that's good to your tastes ends up not being available to you? Like a contest containing a Grand prize of $5000 a week for life only available to the US, no other coutries can take this up! Genting Casino gave me an introductory offer of $10 bonus via email to try them out. Support really cared about players such as myself when they opened up a window to chat with me in the lobby. I asked and I received their $10 bonus to start. As I craved for some serious casino action like a hungry animal hunting down it's prey for food (Cheetah and Deer) I went on Blackjack for my first $5 for one hand. I wanted to double up but I busted when I had a 22 trying to hit on 12. After that one hand I tried to bet my last half towards Roulette. a table game full of wonders. I bet yet another $5 on black! While under suspense as the little ball rolled onto the spinning wheel I thought to myself wishing my last chance would become a second chance but when the ball stopped on Red I became displeased with the outcome. With no more bonus money to place bets I just never went through for a deposit because I would not think my current luck would roll in dough anytime soon. I may have wanted Genting casino badly but I believe this casino was not for me. It wasn't meant to be and so I searched again for another casino so my cash can go on a roller coaster ride! It was too bad I never got a full advantage to really dig deep into their casino (discover the full experience) as the experience only lasted that one session. I can honestly say I have a neutral opinion towards Genting Casino based on my experience. A 6.5 out of 10 for Genting Casino.

ManchesterUnited2020 reviewed on 10/18/2012

Genting is a big UK based casino, not just online but out in the open aswell.
I received a free £5 chip with 40x wagering from Genting and decided to play.
I started out with £0.25 spins on Frankie Dettori's slot game and luckily hit a bonus round which involved choosing small amounts of cash and multipliers, i was on £30 and started to build the balance at high speeds.
All the famous marvel slots are here as they are powered by Playtech.

After registering my bank card, I passed the wagering requirements (max cashout was £200) and cashed out £165 without even having to make a deposit or send in identification.

3 days later i received my winnings and made a fresh deposit of £20 in order to claim their £150 welcome bonus.

So with £50 to play with i started betting slightly heavy (for someone like me) with £2 spins on Hulk, but failed to hit anything decent apart from the 2 re-spins with the middle reel becoming a wild.
Most spins just gave me back peanuts.
I consider myself a decent poker player so i decided to head over to their tables, they have buy-ins for Live Events but decided not to get involved and just sat down on a NL table hoping to find some fish.
I got busted with pocket aces, something which always seems to happen to me and decided my luck wasn't on poker.
They do have a £1200 welcome bonus but this requires you to play alot of hands and accumulate alot of points to which i don't have the time.

I lost my money but had great fun at the table and in the casino.

They do have something alot of online casinos are introducing these days, and thats Skill Games, games that require skill :)
3 Card brag being one of hem games, a game played in pubs across the UK.

Overall, Live Chat were very helpful, and banking was easy, most payments accepted.

The layout of the site is nice and their is always new promotions being put up on the site.

I rate this casino 9/10, would have given it max score but i failed to win on my deposit :(

goldenmember reviewed on 08/06/2012

I had never heard of Genting before, but it turns out they run loads of Casinos up and down the country. Places like Circus are run by Genting, so they are quite a big presence in the UK. They also are very generous with their bonuses, and their promotions, and really are pushing out to get recognised which is a good thing for any players.

When you download their software it is nice, and they have really worked on their presentation. Its an interactive interface rather than a simple click this game and play, and it shows they really want to provide a casino atmosphere.

If you are a serious player you won't care about that, but I can see how it would appeal to casual players. I deposited 100GBP to play with, and got a 100% match bonus and started working on the blackjack bonuses as usual. The games offer a fair pay off, and I did not think that there was an unfair edge. If you have a decent system and you play conservatively, you can definitely come out on top.

I did not try the poker, but I did have a go at the slots. You get the standard marvel games with the 30 to 50 slots if you are into that kind of thing and more classic slots as well. In terms of game play, you have everything you need. I didn't win any decent payouts on the slots, so I expect the slots are weighted are differently from the cards.

Taking money out of the bank was easy. It just takes a contact with customer service and your request is handled straight away. I got my money within the week, which is all you can ask for.
Overall one my favorite casinos 8/10.

Casino News

View all
April 19, 2014
by David Harrisson

Genting Casino is giving you the chance to win your share of a £10,000 prize pool in one of the hottest slot contests of the year: the Best Bonus Round Challenge. Climb the weekly leaderboards ...

January 08, 2014
by Angelica Mathews

Genting Casino is starting the New Year off right with its January Sale. Now through the 26th, you can receive plenty of cash back, free spins, and other unique promotions just by playing your ...

August 01, 2012
by David Harrisson

The world-famous Genting Casino has just launched their "Many Happy Cash Returns" to help you celebrate their birthday. Running now through the 19th of August, this promotion is certainly going to be ...