Castle Casino

Withdrawal info

24-48 hours
E–wallets
2-5 days
Credit/Debit cards
3-7 days
Bank Transfers
0-24 hours
Pending Period
Players from United States not accepted.

Casino Review

Castle Casino is an online casino powered by Visionary Gaming. Unlike most other casinos on the Internet, Castle Casino truly emulates the real casino environment with an emphasis on live gaming. In addition, Castle Casino offers its players plenty of virtual games, such as slots, video poker, and virtual table games. The company is licensed in Costa Rica. Unfortunately, Castle Casino does not currently accept real money wagers from American players.

Live Games

Castle Casino prides itself on its true-to-life live gaming experience. Unlike many other live casinos, the experience you will get at Castle Casino is truly interactive. Every table has its own personal dealer, and the dealers are actually there to ensure that your experience is fantastic. This is true regardless of if you're playing for real money or for fun. Upon entering a roulette table in fun mode, for instance, the dealer greeted me by name. Personalized experiences like the one at Castle Casino are difficult to come by in the online gaming world.

The casino offers players three different live games: baccarat, roulette, and Blackjack Early Payout. Players place their wagers in a virtual window surrounding the video of the game. The dealer will then deal the game, and the online pit boss takes the responsibility of paying out the players accordingly and congratulating them on big wins. With stakes as low as 0.10 and as high as several hundreds of pounds, the live gaming at Castle Casino is perfect for all gamblers.

Virtual Games

The variety and uniqueness of Castle Casino's virtual games is impressive. In the same lobby as the live games, players may select from the various tabs of the different online casino games and see a grid of the available games. In the Slots category, you can find some of the most entertaining video slots and three-reel games around. From the haunting thunder of Vampire to the flashy atmosphere of Golden Casino, slot lovers are certainly not being neglected at Castle Casino.

In addition to their selection of slots, Castle Casino also has plenty of video pokers, table games, and specialty games that are difficult to find elsewhere. Unique games like Color Champion video poker, Trente et Quarante, and Megabet Poker, Castle Casino's array of online casino games for any gambler is unprecedented.

Support

Players can contact customer support if they have any concerns or question. This can be done via e-mail or postal mail, live chat or phone. They guarantee responses within 24 hours and usually much faster. They have different e-mail addresses for different types of inquiries make the support team more efficient.

Security and Fairness

Castle Casino does not post any security or fairness seals on the lower portion of its front page. However, they do state that all sensitive information is stored on ultra-secure servers that use modern encryption and firewall technology to prevent Internet thieves from compromising the data.

No third-party audits of the software or online gambling board certifications regarding the fairness of the games is available anywhere on the Castle Casino website.

Pros

  • Professionally dealt live games
  • Friendly dealers
  • Huge assortment of unique virtual games
  • No downloads required
  • Secure server technology keeps information safe
  • Live Chat Support

Cons

  • US players not permitted to play for real money
  • No third-party audits of virtual games

Bonus codes

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ASK500

Exclusive
150%
High Roller Welcome Bonus
Not available in
United States

Bonus: 150%
Min. Deposit: €250
Max. Cashout: No Max
Cashable: Yes

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Code not required

2.5 - 12.5%
Monthly Cash-Back Bonus
Not available in
United States

Bonus: 2.5 - 12.5%
Max. Cashout: No Max
W.R: 2x
Cashable: Yes

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ASK15

Exclusive
$15
£/€/$15 Free
Not available in
United States

Bonus: $15
Min. Deposit: No minimum
W.R: 38xb
Cashable: Yes

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Casino complaints

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Have troubles with Castle Casino? Submit a complaint or Learn more.

2 of 4
Resolved Complaints
3 days
Average Response
3 weeks
Avg. Complaint Life
770 USD
Average Amount

Resolved

£ 770
disputed amount

I joined Castle Casino on the 1st of October 2014 and played on their site for exactly one day. I deposited a total of £630 and wanted to withdraw ...

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Unresolved

this guys are just refusing to pay out. they keep saying a lot of workload ??? wich is just a bunch of rubish I play with huge site wich have over ...

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Unresolved

I won at Castle Casino and them they removed my winnings, saying that I did not withdraw in a timely manner and they sent me the following email : " ...

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Players reviews

reviewed on 08/28/2014

Hi Askgamblers!
Castle Casino is using Blue Gem and Visionary iGaming softwares ,so have to say that was my first time using those games.I came across this casino,few days ago,when I saw they are giving 10 euros free chp liking theirs page.Hmm really nice and easy 10 euros free chip for some casino.I opened Askgambles site ,so when I saw those complaints it really bothered me ,but after reading all the reviews I saw some of the players has even cashed out from this casino.So why not try free chip.

Free is free and there is nothing to loose.First I opened the casino,opened account and went to theirs facebook page liked them and I contacted the support after 1 hour to claim that free chip,but they told me that they dont know about that promo and if so I have to wait.And maybe for 2 hours or so they added those 10 euros free chip and I was ready to try those games.I like this casino,but have to say,when I contacted the support ,they are very professional ,they are really unique support.Because I had no experience in those game I opened Witches Cauldron ,wow I have played that game somewhere ,just dont remember where.

I know one person ,who would laugh of my selection on game to play,but i like this game.Well that Witch with her cauldron and her magic bottles didnt gave me anything .I was playing very short time and I lost everything in 15 minutes ,but I was playing with 0.80 euros bet.I guess I should lower the bet a bit.Well it was a free chip so what lost is lost.I liked this casino and theirs support,they have nice promo,but the only thing that bothers me about this casino,they have very small selection of game ,talking about the slots and except this game I dont know much about the other games.So far I dont think that I will deposit here till they dont add some other software or more games.

reviewed on 06/30/2014 India

With the best live games and a really nice site and offers for us i
think castle casino is emerging as a big name in this industry. They
are powered by visionary gaming which i do not know much about. The
best thing about castle casino is that they have a lot of bonuses for
us and i think this is really nice because most of the
players(including me) are always looking for casinos with nice bonus
and that is what is the main factor which helps in deciding about
joining the casino or not. And they have so many bonuses that i had to
join them at any cost. I like casinos which show the detail of recent
winners i think this is a really nice feature and i look at it this
way. When i see someone winning a big amount like 100 euros or
something i go to the same game an try my luck. This is one of the
most professional looking sites i have played on and it feels like i
am at a real casino and that is the best thing about them. They have
also have some offer where you sort of promote them or something and
you get a no deposit bonus which i came to know about after i had
done my deposit. I got a 100$ match up bonus on the very first deposit
i did with them. And that match up is only up to 100 euros. Wagering
was a little tough and it was 38 times and i think 30 times was
already too much to ask for and this casino has the wagering of 38
times. I liked the games and they have the nicest support team you
will ever talk to . I would rate them 9 out of 10. And their live
casino is a must go go

reviewed on 05/28/2014 India

In the recent times castle casino is one of the finest casinos i have played with and they do not fail at all to give us an overall feeling of sitting in a live casino and playing with a live dealer. They have a very nice software that supports this casino which is the visionary gaming it is not tat famous if compared to micro gaming or net entertainment but they are also very good and offer us a very wide variety of games which are too much fun to play i cam to know about them through a spam mail which they had sent with some offer regarding the welcome package they had for their new users. I found it good so decided to join them. They have the best welcome bonus which is the 200% match up bonus on the first deposit you make with them and the games are so fun to play and the return on the money is so good that their are a lot of chances that you might end up meeting the wagering requirements but i really do not try to meet them now because i think it is just a waste of time. They have the best support team ever and it felt like i was talking to friend and i think all the support teams should be like this only because a player always relies on the support team because they are the only resort we have when we are in trouble so casinos cannot afford to have a loose support team . I cashed out 200$ and the process took some time but i was all right with this because i was very happy about the fact that i had turned 35$ into 200$ in 10 days only . Thanks to castle casino room .

reviewed on 07/30/2013 United Kingdom

Been playing for around 4 days after claiming an exclusive bonus and just ca$hed out for the 1st time.

Quick processing of payment (not the quickest, but a few hours). Overall really enjoyed the experience and I'll deposit again in the future. Love Alex and Tom from the live support, never met such friendly support willing to help with anything.

reviewed on 07/30/2013 Hungary

Hello here is my next review from the castle casino:
A not a long time ago I saw one of my friend is liked them page, so I was curious why? I found out they gives 5 euro no deposit bonus if you like them profile on Facebook and send a letter to the support and they credits on your account within 24 hours. You also can follow them on twitter but the promotion is one time claimable (not each social medias).
I visited them web page and I think they had a simply design but it is easy to found the details on it. They had a latest winners list but when I saw list like that I didn’t believe it is true, but who knows?
Of course the casino : ).
I wanted to get the promo money so I went through the registering process after it I logged in and went to my Facebook to like them. When I found them and liked they page I sent a letter to the e-mail support with my username, Facebook link and my full name. A few hours later, (about 8-10) they informed me my bonus money on my account but I didn’t know about the wagering requirements or the max cash out from it.
I started to play with the temple of Shangri la I played with the minimum bets and gets some money from my starting spins and I went up to 12 euro. I didn’t left that slot because I hoped it will gives me more. Unfortunately I wasn’t won anything valuable from it. My money is started to go down until it reaches the zero. I think them slots and promotions not good enough to deposit to them but I really appreciate the no deposit chances to try the casino.
Thank you!

Casino News

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September 13, 2013
by Anna Johansson

Castle Casino is looking to get to know their players a little better. In order to stay connected, Castle Casino is now offering a social media bonus ...

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June 16, 2013
by Steven Holberg

We've got a brand new exclusive welcome bonus from one of the most unique casinos on the web. If you sign up today at Castle Casino through our ...

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October 16, 2012
by David Harrisson

Castle Casino has just finished adding 15 new 3D video slots from Sheriff Gaming to their gaming catalogue. To celebrate this new addition, they're ...

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