Casino Russia Website

Casino Russia Review

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CasinoRank
5.2 / 10

Based on Casino Facts (3.1) and Players Complaints (10.0)

Review updated yesterday.
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Casino Russia Reviews from our community

Irine reviewed On 11/22/2013

This casino is the one of my worst casino that i played since i was playing online casino. They don't have download version and instead i play through their instant version of casino. I deposited a minimum amount to play and explore this casino i didn't use my e-wallet because they don't use neteller as payment processor instead i used my virtual prepaid mastercard. At that time i get some of their bonus that wager 15 times the bonus so i deposited $50 and get another $50 for the bonus the total wager would be $50 times 15 is equal tto wagering of $750 so i continue and play. I play the slot called Crazy Monkey that part of what they called Club Slot i read their terms and condition carefully and i know the restricted games because i'm under on wagering process right? I also played some of the eligible card games and table games and i really enjoy it! Unfortunately i during my final playing of slot i lost 41% of my credits because of greediness then quit.
After 2 days i pause my playing and send email to their customer service to checked my wagering requirements because i don't have any idea where i can check it. So i received it after 5 hours at that time the representative said that i finished the wagering requirements. I am happy because i can now withdraw my the credits!

I am now ready to cashout my winnings i go to their cashier and withdraw via my credit card account suddenly after few hours i checked my email and casino russia email me that i can't withdraw my funds because i violated their terms and condition about the wagering requirements! What! I reviewed the games that i played and i contacted their support via email i said that i don't have any rules violated. They email me and said that they will review my account. I am very embarrassed at that moment at last after 2 and a half days they contacted me and said that they are mistaken and they processed my withdrawal immediately i got my payment after 4 days. I didn't play again to this casino after it happens. I rated this casino 5/10 overall.

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Casino Review

Casino Russia is a premier online casino that wants to give international players a lavish and ritzy experience from the comfort of their own homes. The casino offers games in both Russian and English. The software is powered by the B3W Group, maker of several new slot, video poker, and table games. They also have a streaming radio on-site to make the gaming experience even more immersive. Casino Russia is licensed in Panama and, due to legislation, cannot currently allow players from the US to play for real money.

Games

Casino Russia emphasizes giving players plenty of slots to choose from. The games have a pay structure more similar to traditional three-reel slots than typical video slots. This means that line wins are a much bigger deal at Casino Russia than the majority of other online casinos. This is certainly a nice change from needing the bonus round to make big bucks. Whether you want to play 25-line, 9-line, or 3-reel games, Casino Russia can entertain any slot lover.

While slots are the largest market for online players, Casino Russia wants to ensure everyone is having a good time. With three different roulette and blackjack variants, they give players the world's most popular table games. Unfortunately, the casino does not offer any speciality card games, dice games, or casino pokers.

What casino would be complete without video poker? At Casino Russia, you can deal, discard, and draw your way to riches with two variants of this classic favourite. Although Casino Russia only has the most common video poker games, the paytables are generous, and the games play smoothly.

Support

If you need assistance, Casino Russia's support team is always ready to listen. Unfortunately, they do not currently have any live chat functionality. This can cause delays between the player and the casino, but players can rest assured that the team will carefully reply to every inquiry. Send them an e-mail, or call them using their UK phone number to get a faster response.

Security and Fairness

Players need to know that they are safe from losing their personal or financial details when they play at an online casino. Casino Russia guarantees that players will not compromise their information because they use a strict security protocol involving public key encryption. All registration and banking information will be kept in the strictest of confidence.

In addition to getting a safe game, it also helps for the players to know that the games are fair. Unfortunately, Casino Russia has not taken any third-party audits of the software yet. Of course, they are a relatively new operation, and the B3W software has been around for quite some time.

Pros

  • Good selection of unique video slots
  • Encrypted transactions from the casino server to the player's computer

Cons

  • No live chat
  • Not as many video pokers or table games as other casinos have
  • No third-party audits available
  • License page only available to the public in Russian
  • US players not permitted to make bets

Details

Official Website: www.casino-russia.com

Languages: English, Russian

Deposit Methods: Express Merchants, Internet Cash, Liberty Reserve, liqpay.com, PayPal, Skrill, Visa, Web Money, Western Union

Exclusive Payment Partner:

Currency: US Dollars

Restricted Countries: United States, Canada

Software: Igrosoft

Established: 2011

License: Panama

Casino Type: Instant Play

Cashout Info (New)

Withdrawal Methods: PayPal, Skrill, Visa, Web Money, Western Union

Withdrawal Limits: Not stated

Withdrawal Timeframes: E-wallets - 1-3 days;Credit/Debit cards - 3-5 days;Bank transfers - N/A;Cheques - N/A

Pending Time: 3-4 days

Allow Manual Flushing: No

Contact Casino Russia

Owner: Franfox Corp

Live Chat Support: No

Affiliate Program: Affiliate4You

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