Casino Luck

Withdrawal info
0-24 hours
1-4 days
Credit/Debit cards
2-6 days
Bank Transfers
Not offered
1-12 hours
Pending Period
Players from United States not accepted.

Casino Review

Casino Luck is a fairly new online casino that hails itself as a modern Web 2.0 establishment. The casino is powered by Microgaming and NetEnt ­pla­tfo­rms­ ­which have been enjoying substantial market share increases and are quickly becoming the leaders in the online gambling world. There are also other softwares included such as IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming, and Nyx Interactive. Players from the United States are currently not accepted at Casino Luck.


Gamblers of all types should be pleased with the variety of games available at Casino Luck. NetEnt software has really set the bar for game quality and variety online. While other platforms have slot machines that all look and feel the same, Casino Luck's video slots are all unique and exciting to play. Immortal Romance slot, for instance, has a captivating theme and one of the best featured soundtrack around. “Sticky Win” as it is called is triggered if the player wins anything or if he or she gets a Sticky Win symbol. Any winning lines are held in place, and all other squares are respun. This goes on until no more additional wins are hit. No other slot allows players to win so much on any normal spin.

In addition to their quirky slot machines, Casino Luck has a plethora of table and specialty games to keep everyone satisfied. A few of these games can't be found anywhere else. Hi Lo Switch slot, for instance,  is a game where players bet on whether cards will be higher or lower than the one placed. In this regal version, players may choose to play on any one of three cards, or change their cards up to two times. With fresh variants of blackjack, casino pokers, and video pokers, as well as plenty of colorful scratch card games and others, Casino Luck offers enough games to keep anyone entertained for hours.


While Casino Luck does have a very modern website and state-of-the art games, their support is a bit lacking since they do not offer true live chat. Players can request assistance either through an e-mail address or by sending an inquiry through an online form. Unfortunately, they do not have a phone number, either. Nonetheless, Casino Luck does promise to respond to messages within 24-hours, and judging from the lack of bad press, they do a satisfactory job at this.

Responsible Gambling

Casino Luck is very professional with how they conduct themselves. Where many other online casinos act in a predatory nature towards compulsive gamblers, Casino Luck provides gamblers resources that they need if they have a problem. In fact, most issues can be resolved without having to contact support at all. Since Casino Luck does not offer live chat, this is very important. From inside the casino client, players can opt to self-exclude themselves from play for a span of either a week or six months. Casino Luck takes these self-exclusion options seriously and will not allow players to re-activate their accounts for any reason until the self-exclusion period is up. The casino also offers permanent self-exclusion, and their website is filled with encouraging resources to stop problem gambling.

Players may also set deposit limits for themselves in the cashier window if they find themselves with a bankroll management problem. Casino Luck does allow players to change these limits at will, but limit increases are subject to a pending period to prevent compulsive gamblers from making hasty decisions. Thumbs up to Casino Luck for making problem gambling prevention a priority.


Casino Luck posts that they are “RNG Certified” with an image in their website footer. Looking closer into this we found additional information in the “casino” section of their FAQ. As Casino Luck use NetEnt's flash casino all games are tested and certified by industry giant Technical Systems Testing ( All games are played directly towards a NetEnt server and individual operators cannot make any changes to the RNG or pay-out tables. Casino Luck also states that it uses SSL encryption to keep all sensitive data protected from cyber-thieves.


  • pending period 0-24 hours
  • variety of games
  • instant play, mobile
  • 24/7 customer support via e-mail and live chat
  • SSL encryption
  • software is proven fair by TST


  • no toll-free phone number to contact support
  • US players restricted

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Live Casino Welcome Bonus
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Monthly Reload Bonus
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+ 100 Free Spins
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+ 100 Free Spins
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Casino complaints

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Have troubles with Casino Luck? Submit a complaint or Learn more .

3 of 3
Resolved Complaints
1 day
Average Response
3 days
Avg. Complaint Life
217 USD
Average Amount


£ 50
disputed amount

I opened an account on 1st August 2015 and was able to deposit £50without any major issues, with my debit card. I played through my bonus and won £ ...

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£ 500
disputed amount

I have been playing on Next Casino for a while, deposited and played in excess of £500 and decided to ban myself from their casino group. A few days ...

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£ 101
disputed amount

I sign up last night and wagered the bonus through and won 101 pound I withdrew they came back to me today and I had to send in id I sent in 2 utility ...

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Casino details

Official Website
Microgaming, NetEnt, IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming, Nyx Interactive
Deposit Methods
EcoPayz, Laser, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Solo, Speedcard, Switch, Ukash, Visa Debit, Visa Electron, Visa, Entropay, Przelewy24, iDEAL, Sofortuberwaisung, Nordea, eNETS, GiroPay, EPS, Dankort, Abaqoos, Euro6000, Boleto, eKonto, CartaSi, Moneta,, Euteller, Lobanet, Neosurf, Teleingreso, Multibanco, DineroMail, QIWI, Todito Cash, Online Bank Transfer, Skrill, AGMO, BankLink, Cuenta Digital, dotpay, EC-ELV, Fast Bank Transfer, Mobile Deposit, PAGOFACIL, Skrill 1-Tap, Trustly, TrustPay, WebMoney, Neteller 1-Pay
Withdrawal Methods
Bank Wire Transfer, Neteller, Visa Debit, Visa Electron, Visa, Skrill,, WebMoney
Withdrawal Limits
25 000 EUR per 10 days
Australian dollars, Canadian dollars, Croatian kunas, Czech Republic korunas, Euros, Hungarian forints, Norwegian kroner, Polish zlotys, British pounds sterling, Russian rubles, South African Rand, Swedish kronor, Swiss francs, Turkish Lira, US dollars, Bulgarian leva, Romanian lei, Denmark kroner, Mexican pesos, South Korean won, Venezuelan bolívars, Georgian laris, Nigerian nairas, Chinese Renminbi, Israeli new sheqels, Peruvian nuevos soles
Chinese, Czech, English, German, Italian, Norwegian, Polish, Spanish, Swedish, French, Russian, Turkish
Restricted Countries
Turkey, United States, France, Spain, French Southern and Antarctic Territories
Return To Player
Does not provide public information regarding its monthly RTP stats
Allow Manual Flushing
Curacao, Malta, UK Gambling License
Casino Type
Instant Play, Mobile
Minotauro Media Ltd. Casinos
Affiliate Program
Casino Luck Affiliates
Live Chat

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Players reviews

Your trust is our top concern. Casinos can't pay to alter or remove their reviews.

141 reviews
At Casino Luck I am active for three years and still be back whenever the active promotion in their casino. For the new year and Christmas regularly surprise us with some free spins promotions, and this is the reason why the casino is among the most generous in the market. From software to Luck Casino you can try out the game of the following bidders: Quickfire, Betsoft, Ezugi, Net Entertainment, Play'n Go and Softbet. My favorite games come from NetEnt and Quickfire, and from them to isolate Fisticuffs and Jack Hammer 2 slot with whom I hung out yesterday at the Casino Luck.

For a long time I have some money in the account, but I arrived to spend it the last two weeks. So I logged onto yesterday at Luck Casino account and play in the Scarface slot machine. I started with something smaller stakes € 0.80 per spin. I took the auto-play of 25 spins and the initial € 75 after the auto-play on the account I had € 58, the loss would have been greater and that in the last couple of spins I did not get about 10 € thanks Nudge Wild symbol, which is combined with other symbols brought these gains in the series. After Scarface I crossed the Dead or Alive and here I am back about 10 € which I am lost to Scarface.

I was left in the account about 60 €, which for a few days to spend, because now I really have no time for that. I have never paid money to the Casino Luck though I have many times received bonuses and paid money via Skrill account, and once I made a deposit using Mastercard. There were few complications of cards, a problem arose because I did not check the card, which expired a few days ago, so I'm only after the assistance Luck Casino customer support, accept my mistake and apologized to the operators. I do like the casino, especially for page design, especially because of the simplicity of options that are well distributed across the screen. This is yet another reason to me, I will give them a nine.
1 review
Casino luck good variety of games, easy to use site and best of all fast payouts. Which is how a online casino should be, my first deposit here I was lucky, had a win made withdrawal with my Neteller account. Didn't have to jump through hoops with verifications ( unlike other casinos I have played at ) payouts was pretty fast.

I do recommend this casino. I enjoy playing here and it does feel like I'm playing at a place that is professional and legit.
Just one thing they may improve on is bonuses, but that is no big deal for me.
50 reviews, United States
Casino Luck is maybe most complete casino on the world. They have all what you need and that is reason why I love this casino. Special I love their site. Nice combination of black and green is nice for my eye and it is very simple to use. They have more than 890 games in their offer and it is hard to organize that to be easy to use but they done great job. You have a lot of categories which can help you find what are you looking and you can search by name and everything is in perfect order.

Beside great site they have best games. That is sure because they have games from almost every game provider (every good game provider) and that is big advantage for this casino. I love playing here because of great video slots which they have in their selection. So I love to play classic slots like Gonzo’s quest, Jack hammer, Thunderstruck or Game of thrones and I have all that on one place, there are a lot other casino who offer similar selection of games but this casino is safe and secure and I prefer this casino.

I played here a lot, I use a lot of their bonuses, made a lot of deposits and cashouts and I never had a single problem with this casino. I sent them my document and they verified my account within few hours and since than I never had to do anything else and I am very satisfied. They warn me on time when my deposit method is about to expire and that is all. Of course I love when they surprise me with free spins with email and all winning from that spins are cold hard cash… that is something : ) .

When it comes to payouts this casino is good to. I won’t say the best but in most of cases you will have your money within two days or 48 hours and that is not bad at all. The most important thing is that they don’t make any problem no matter how much you withdraw because I had problems with other casinos when I cashout 50 $ it is all cool but when I cashout 500 $ than almost every time they find some problems, than again I need to verify account and all that is very boring, with this casino I never had that problem or any other problem with cashout and that is most important.
1 review
I love the IGT game Pixies of The Forest and won £300 with my first deposit of £50, after playing out the bonus.

Received withdrawal payment within 2 days. Hows that for speed!
No chat support, but they do email you back within a few hours.
30 reviews, Poland
Reviewed on Friday 31. July 2015
I played in this casino maybe one year or so ago and I liked it to spent some time there. Well I never used to cash out from this casino but other users are reporting that they are fast. For sure Casino Luck is 1 of all the best casinos at this time. I want to tell you the reasons why.

I think this casino is great place to go. And in this casino we have large number of games to play because there are so many software provider to choose from.The best known are the Microgaming and Net Ent. but the rest is too worth of try I played mostly in Microgaming and Net Entertainment.

The bonus for newbies not so good because have bad wager requirements. Maybe this second is better with 50% match but generally the bonuses are not good. 12 languages here. Plenty of payments options and good live chat. USA is forbidden from playing and few countries.

There is big withdrawal limit 25 000 euro for 10 days. In Euro grand casino we have only 9 000 $ but per month!. So it's that difference. If you hit jackpot or something big – cash out limit is important thing to consider regarded to big sum of money you can win,because you play for it right? So better idea is to play here for safety reasons. I write this because many of us try and someday we want to be ready to handle our luck. I deposited via Skrill, it is my most used e wallet which I recommend too.

Many Currencies to choose from, so you can play in your local currency. Casino was created in 1999 year so they are very old as the online casino. In General if you looking for solid casino and you don't have bonus related expectation you should consider to play at this casino.
- Bad bonus rules, there are many better offers. I think it's all.
1 review, United Kingdom
Just WOW! So I was looking for a new site as I was bored of my normal ones. I joined yesterday!

I only ever do small deposits so as there was 100% bonus + 100 free spins I though I'd pop on £15 so I had 30 to play with, I started on jack and the bean stalk played 40p a play won £60 on free spins I them moved to Jurassic park and thought to my self I'll never play though the wagering so I did £1.20 a spin got down to my last £20 and got some more free spins! It went crazy like I mean crazy crazy and I won just over £800!! I still had to wager £150 so play a few other slots and got Down to around £700 and then went back to Jurassic park and won just over £260 had finished my wagering requirements and withdrew and was processed this morning! Chat helpful as I did not need to send docs but emailed to check and they told me I didn't need to!!
There only one thing I dislike slightly is paying to deposit :(
6 reviews
Nothing about this establishment is positive. Stay away, far far away from this casino
This is the absolute worst casino I have played at. Their RTP % is so low it's I have never on 10 deposits been ahead at all, it's just downhill from the first spin every time. Also their games lag like crazy and crash every 10-20 spins.

Stay away from this place. I'm sure their games are not fair either. I can see they are under the Everymatrix platform witch seams to have extremely low RTP on all their casinos. "We cannot controll our games" yeah right. Rigged and I would not want my worst enemy to play here because you will never, ever win even 10 bucks.

Also I had a deposit limit on my account that I forgot about and I was still able to make a deposit but the money did not appear in my account. Had to wait 7 days before they allowed me to play. Correction, I had to wait 7 days until I lost it all in 5 minutes on games that fore some reason seam to have no prices. Hope they go banckrupt.
1 review, Canada
Only positive thing I could think of is they have most of the games I like.
I've played online casinos for years. I'm currently a member of 7 or 8 casinos that I play on a regular basis. I wanted to try something new. I spent over $300 spent, not one bonus on Centre Court. Including any winnings in between. I've lost before but never like that.

Save your money and don't play there !
118 reviews, Slovenia
Reviewed on Sunday 31. May 2015
How I started playing at Casino Luck? Hm let me think. I had some fun here at AskGamblers and I wanted to know which casinos have the highest casino rank. I found Casino Luck on top of this ranking list. I looked more information’s about it and I was happy because they have my two favorite software’s. NetEnt and Microgaming. Beside that they offer games from the following software’s: IGT, Betsoft, iSoftBet, Play'n GO, Evolution Gaming and Nyx Interactive.

I saw they offer great welcome bonus: 100% match deposit + 100 free spins on any of this three games: Gonzo's Quest, Jack and beanstalk or Starburst. I made deposit of 20€ and receive 20€ of bonus. 100 free spins were added next day. I chose to play Jack and beanstalk with these free spins. I managed to got around 19€ from it. I stayed at this game from the beginning. I was hoping that I will get some free spins, but the game wasn't in the mood. Later I changed it, I tried Gonzo's Quest. I've had a run of bad luck, because my balance was falling down towards 0.

With the last 10€ I played Dead or Alive. I set 0.36€ bet per spin in case I get free spins and then maybe I hit something big, but this did not happen. In the end I lost all money.

Otherwise I had nice time while I was playing. I would definitely recommend Casino Luck to everyone. They have nice website and what I really like at this casino is free spins. I get some free spins almost every week on selected game. I didn't manage to cash out any winnings from them. Yet. They know how to work with clients with these free spins. I am sure I will make deposit here again in the future. I will rate this casino with 10 stars
2 reviews, Croatia
Reviewed on Tuesday 3. March 2015
Stay away from this casino!!!!!!!! Played there with 60 euros Jack and the beanstalk and after 4 hours playing on the lowest bet I didn't get free spin feature after I had 30-40 times 2 scatter (chest) missing the one more which opens the free spin feature!!!!!!!!!! I have never experienced such a thing..not even a close...How disappointing!!!!
375 reviews
Casino luck it is online casino, that really worth to try by everyone. I played a lot in this casino, and at least one my monthly deposit goes to this casino, when i claim their monthly reload bonus.

Of course very important is software, for any online casino. All games at casino luck is playing from browser or mobile directly, without download any software. There is a lot of different games from different softwares, most important for me - quickfire, netent, NYX.

Customer support at casino luck for me is not exist. Not because there is no way to get help, just because i never had any question to them. Only once i have sent email to their customer support - to verify my account. My email was documents was replied within hour or two, and my account was verified. No any situation appear when i was need to contact support.

Bonuses and promotions are not big. Usually i play only once with my own funds in this casino - i claim 50% monthly reload bonus with 15 x wagering requirements. It is very good offer, because no any other casinos give bonuses with so low wagering requirements. I think about half of my deposits with this bonus sucessful and i have withdrawal. Twice a month i got no deposit freespins, only 5, but still not so bad.

Withdrawals take 4-8 hours. It is not fastest time to get money on skrill account, but acceptable of course. There is many casinos that pay slower, and few which pay faster. But it is still good, if i go sleep and make withdrawal, when i wake up money usually already at my skrill account.

Overall result is that this is awesome online casino. Good and big selection of games, good customer support, no any problems with withdrawals or any other problems. 9 stars will take this casino, 1 stars is not perfect bonuses and withdrawals can be faster.
Withdrawals could be a bit faster, but it is not big problem. Bonuses could be better for sure.
52 reviews
This is probably the best and most trusted Net Ent casino. I say Net Ent casino because they are become recognized by this games, beside Net ent they offer Microgaming, Bet Soft and a lot of others game providers but I will always recognize them by Net Ent. They have great and huge game selection, I think that they offer more than 700 games from different providers and I am sure that everyone can find something interesting here.

I love this casino because my first big (very big) win was on this casino. I deposited 100$ get bonus of 150% and start playing. I was young and I was just find out for that great Net Ent games, to be more precise their video slots. I was playing only games which were famous and which I saw on banners or other ads because I assumed that that games are the best (and I was right). Gonzo's quest, Jack Hammer, Dead or alive are games on which I earned 1125$. I remember that number just like it was yesterday. :) After that I was asking for withdraw on my skrill ( but than it still was moneybookers ). They asked me for verification, I sent them all my documents and they pay me without any problems. It take two days (verification and payout) and that is very very fast. I mean it was first time to get withdraw and it was big amount. I was thinking that it is normal and now I see that there is a lot of bad casino who will delay or avoid that payment and just now I realize (when I saw all that bad casinos) how great this casino is.

For customer support I can't say one bad word. This is maybe the best customer support I ever seen. They are not always available on live chat but you can send email and you will get fast respond. I never waited more than couple hours.

General impression is that there are no better casino than this, maybe few casinos have same quality but there are no better casinos :) 10 stars from me !
141 reviews
I literally been active on casino since their beginning. You may be aware that the Casino Luck is one "green" place to win some easy cash so if you have had experience with these other NetEnt casinos you will not be a problem to get used to this environment because everything is almost identical. Casino Luck in a short time with me strengthen the position of trusted casinos and a very professional approach to online gambling, which is still very difficult if you take the fact that an increasing number of scam sites and other forms of fraud, players from around the world.

I immediately took advantage of the opportunity bonus of 100% till 150€ so I decided to try out how it all works in practice. Although I was unable to rollover this bonus I can not say that the wager requirement is very high, on the contrary my mistake is that I am at times a lack of luck playing roulette and completely lost control of my investments. When the account balance of € 300 along with a bonus, you make a bet on "red" field in the amount of € 50 then you can not expect a happy end. This is my mistake and i want forgot this, for smarter play in future and make some wall between low and high stake on Roulette.

I have used many promotions from Christmas and New Year promotional calendar and every time you would not make the deposit, the next day I would be waiting free spins on some of their popular games, this information will discover on their website I'm just telling you my personal experience. On one of these free spins games last week I managed to finish the rollover and eventually end up with a profit of € 60 which is for me these days one of the most significant gains. This is just a good place to relax your brain, and when you lose some money like me, don't be angry be strong to try again.

Payment on my account was completed in about 48 hours, I have long ago verified account with them since I registered on Casino Luck more than six months so that there was no problem when it comes to the request for the transfer of money. The payment was made via Mastercard even though I once worked a deposit by Neteller, however in the meantime, this card has expired so I have not renewed this method of deposit. I have no objection to the technical support everything is as it should be, bravo for Casino Luck. Welcome bonus is available for first deposit via Neteller or Credit Card I think.
19 reviews, Canada
As cheesy as it sounds, I came here for the name. Literally just looked at a list of casinos and wanted to pick something new. Good branding. Worked on me. Just played blackjack. Nothing remarkable to report. Lost a bit - but mostly cause i got greedy with my bets.
fun site
3 reviews, Romania
Very beautiful website, they have very nice games and their customer support agents are very friendly. In this casino i make my withdrawal. It was fast so i like it. I took advantage of the no deposit bonus but i did not win hehe. But i will keep playing here.
NO chat support.
442 reviews
Casino Luck is a casino I joined about 3 moths ago. Even though I have been a member here for just a short time I have to say that I like it very much. I had 3 deposits and one withdrawal here so far. The withdrawal was smooth and without any problems. Even though I have been in the online gambling world for 4 years I started discovering NetEnt casinos just in the last few months. Here beside NetEnt games you will also find Microgaming, Betsoft and games from a few more software providers. Off course I like this very much. The bonus offer is good. I haven't used it but here at AG you have an exclusive 150% match bonus on your deposit. You can take this bonus when you make a minimum deposit of only 10 euros. Unfortunately I joined this casino from another affiliate site and didn't have a chance to take this bonus. I would say that the bonus offer here is at the same level as other NetEnt casinos. From time to time if you had a deposit here you will also be offered free spins by the casino. That is usual for most NetEnt casinos in which I played so far. Their web page looks really elegant and modern at the same time. The navigation is easy also.
Unfortunately they don't have live chat available 24 hours a day every day of the week. If you ask me it is unacceptable for a reputable casino. In one chance I had a question for live chat support and I was unpleasantly surprised when I saw a message that live chat was offline. Beside the live chat they also offer e-mail support. I haven't used this option so far because I think it is unpractical. I think that the customers deserve to have live chat available at every time. But live chat which isn't available all the time is a characteristic of most Netent casinos that I have played in so far.
114 reviews, India
Powered by both Net entertainment and Microgaming and owned by odds matrix. I think casino luck is in my top 10 casinos list. It was launched again a couple of years ago and before that i had never known this casino. And ironically it is also one of the top casinos in my country and i strongly believe in these rankings because users play a big part in the ranking of these casinos. I was sure that NE and MG would not disappoint me so i made an account on this casino and deposited 35 from my E-wallet.

They seriously had a lot of promotions offer but i did not want any so I just played with my money only. Got to the action and opened star burst but not a lot of luck here and i lost around 6 dollars and then opened immortal romance and here i got some good things and wild and scatters took my balance to 45 . Opened casino hold em and love dealer games are just magnificent. Won around 15 hands in casino hold em and my balance was now around 60$. Hold em is a little hard than normal poker because it is hard to win from the house. The best one was thunderstruck II and it gave me loads of free spin. My balance had crossed the 100 mark by the time i had closed TS II game.

Return to the players on this casino is just amazing rarely have
I seen slots giving away so much money or may be I was just at the right moment and at the right place. Well i think gambling requires a lot of luck and sometimes I too get lucky. I did 2 withdrawals from this casino and got them within a single day in my E-wallet and it is nice to see fast withdrawals and it really keeps our faith in the casino. This casino is a 9 for me absolutely and one of the best casinos I have gambled with.

Casino News

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September 09, 2015
by Sharon Davies

Do you love nothing more than playing your favourite games on the go? With Casino Lucks latest mobile casino promotion there’s something to keep ...

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August 13, 2015
by Sharon Davies

Casino Luck are inviting you to join in their Fun Fair Calendar this week which is full of surprises for you to claim right through until Sunday 16th ...

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June 10, 2015
by Sharon Davies

In case you haven’t noticed lately there have been some huge games on some big named slots and Casino Luck and celebrating those slots by launching ...

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