Casino Del Rio is an online casino with a tropical flair. The casino is powered by Playtech, the world's largest online casino gaming software. They hold an online gaming license in the jurisdiction of Antigua. Due to various regulations, Casino Del Rio is unable to allow players from the US to register.
Want to enjoy a large library of slot games? Casino Del Rio should be able to get you your fix. Their library of slots includes some of the world's most famous online video slots, including favourites like Iron Man 2, The Pink Panther, and Beach Life. You can also check out a number of three-reel classic games like Bermuda Triangle, Haunted House, and Rock'n Roller, as well. The variety is truly immaculate.
Casino Del Rio also impressed us with the amount of table games they have available. If you're looking for a thrill of any sort, Casino Del Rio will probably have it. Blackjack and roulette players, for instance, have a number of different variants to choose from. With other games available like casino pokers, baccarat, red dog, and even Asian-inspired entertainment options, there's plenty to enjoy.
Looking for a good game of video poker? Casino Del Rio will probably give you what you're looking for. Their video poker library is one of the most diverse in the industry, containing a whole range of variants available in single-hand and multi-hand denominations. Whether you're looking for the traditional games like Jacks or Better and Deuces Wild or crave a more eccentric gamble such as MegaJacks and 2 Ways Royal, Casino Del Rio will almost certainly be able to please you.
Casino Del Rio has also done an excellent job in giving players the assistance they need when they need it. As long as you have registered an account and downloaded the casino software, you'll have access to online live chat support 24/7. If you need to ask a question without loading the casino client, or if you prefer other methods of contact, Casino Del Rio may also be reached through their toll-free UK and Canada phone numbers, as well as a dedicated email address. They even have a postal mail address should the need arise.
To ensure that no one feels unsafe when playing at Casino Del Rio, they have installed several security measures into their system. First, all information sent to the casino is protected with a secure encryption protocol that makes it impossible for anyone to read your information. Then the casino server stores it behind an enterprise-strength firewall, completely blocking outsiders from taking your data.
Game fairness is also a priority for Casino Del Rio. This is why they have posted their monthly TST audit reports directly on their website. With this report, you can get the assurance that a third party has verified that the games are fair. Since they are developed by Playtech, this is hardly a surprise.
Official Website: www.casinodelrio.com
Languages: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Deposit Methods: 900Pay by Navaho, Bank Draft, Bank Wire Transfer, Citadel Commerce, Firepay, instaCash, instaDebit, MasterCard, Neteller, Skrill, Visa
Exclusive Payment Partner:
Currency: US Dollars
Restricted Countries: Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France, Netherlands, Sudan, Syrian Arab Republic, Philippines, Turkey, United States
Software: Playtech
Return to Player: 93.05%
Established: 2003
License: Curacao
Casino Type: Download & Instant Play
Withdrawal Methods:
Cheque, CLICK2PAY, ClickandBuy, instaDebit, MyCitadel, Neteller, Skrill, Visa, Visa Debit, Visa Electron, Web Money
Withdrawal Limits: 9900 USD/EUR/GBP per month
Withdrawal Timeframes: 5-6 days for e-wallets,7-14 days for Credit/Debit cards,12-26 days for Cheques
Pending Time: 96 hours
Allow Manual Flushing: no
Owner: Hardway Investments Ltd.
Email: feedback@casinodelrio.com, Marketing, Support, Technical Support
Live Chat Support: Yes
Fax: (866) 814-2419
Toll Free General Information: (866) 546-0454
I just had to say this.. This is great casino. Fair and fast!!
Well I will tell you my experience with the specific without to mention the bonuses offered and the payments. When I did my subscription about a year ago in delrio casino felt happy that I saw on my screen a familiar environment with dealers we play together again in the past. Roulette little disappointed because I have found that the dealers wait until the expiration of that time to spin the wheel and was thought to be due to the screen that you see in the players' bets keeps control the ball if you read the signs of the dealer and the speed of coin flips the ball. Sometimes I noticed that when I bet on three numbers thirty through a system that plays the ball ended up in the four numbers which were not betting on with effectively losing my funds most fores.Gia blackjack I have to say that starts from four euros or dollars and when consecutive defeats and play with the system of doubling There are great chances of loosing money and get out without gaining from Cassino. sure will tell me how this happens in all casino. Maybe is because the more likely and avantage who have Casino outweigh what he has not however the player must eventually be changed slightly and this point; the whole conclusion is that several casinos while giving bonuses to players to entice the Terms of Use set forth is almost impossible to meet .And that it uses some tricks and i refer to the games with live dealers who is not aware if the player is very likely to lose his money .And that it uses some tricks and refers to games with live dealer if the player does not know is very likely to lose money because of the bonuses (they themselves are the defeats looses players bonuses).Ekeino of yet that I would like to mention is that SOME Casinos changes the ball in the roulette. Some days are more smallest with less weight and some days are biggest for greater weight of the ball. though small in weight ball is lighter, resulting in the following numbers bounce inside of the wheel, the greater BALL sitting idle at the expense easier numbers.Perhaps you know all these points but there are readers who do not know them.For your succes.Astarte
Casino Del Rio is one of those Playtech casinos that are neutral in my opinion. I would like to say that because I only came as far as to play the $15 no deposit bonus but never came close to depositing as my experience there become short lived! This was only 2 years ago back in 2011. I decided to go for the $15 no deposit bonus even though they have a 50x wagering requirement (so basicalyl $750 to wager). That is high for just a $15 no deposit. Most people would have to get really lucky in order to win from this bonus but I was one of many that failed to triumph in my quest to gain funds from this casino. What I did not like about this casino is their support! I rung up live chat because I needed more information on their welcome bonus and after waiting 20 minutes for a chat representative to answer my questions, no one appeared! On the second attempt I rung live chat once more then suddenly I got disconnected from chat. lol what great support they had. The reason why I have said earlier that Casino Del Rio is neutral because I have had a run of good and bad luck with the no deposit bonus and because live chat seem unresponsive. With this being said I could be wrong. Maybe it was me being at the wrong place at the wrong time but if anyone had a better experience regarding this casino I would like to hear it! Their deposit methodsare basically standard so there isn't much to say about them. The usual deposits they take are major credit cards like Visa, and Mastercard. For their bonuses, alternatively new players can receive a 200% match up to $200 only if you use an Alternative Payment Method. What this is is every type of deposit method except credit cards so Moneybookers, Neteller, Ecocard, those are Alternative Payment Methods. All you new players out there be sure to quote of live chat:
"APM welcome" after making a deposit as it states this will be one of the ways to receive this bonus. Good news for players that claim this offer will only have to wager 20x, that's 10x lower than most casinos.
My final words: I can't tell for certain if this casino is reputable or rogued. But regardless of what happened, the recommendation for me towards others is very low. Good luck to all who has made a fortunate here!
Casino DelRio
My worst nightmare came true while playing at this casino. Powered by Playtech, offering low limit live roulette and attracted by its 10 euro no deposit bonus this had to be an excellent casino for me. Before I signed up I read the conditions carefully. The 10 euro free money had to be played through, and roulette did count. After playing a while ofcourse I lost all the money and I decided to take advantage of DelRios first depositbonus. With an very extreme agressive progression play I had my balance soon at 430 euro. I wanted to check if I allready had forfilled the playthrough, but could not find anything on my accountinformation. I asked customer support how about it, and their answer struck me of my feet. Still a 1000 euros playthrough open. What?? I could not believe it. They told me roulettebets did not count towards forfilling the playthrough requirements. I immediately checked DelRios regulations and terms. Customer support was right. In case of the 10 euro free play roulette did count, but not in case when receiving the first deposit bonus. I felt sick, the casino sticked at its policy. It was my own fault, I should have read the terms and conditions better. Not taking anything for granted, but always checking things first before depositing was the lesson I have learned the hard way. Notice how I say the hard way! I felt that my rouletteluck was over, and had no other choice than to play these slots. I played several slots, like Gladiator, Hulk and some bee slot. Nothing, nada, zero. I went down to a 100 euro balance, leaving 400 euro open for playthrough. With blood ,sweat and brainconsuming gameplay my balance went up to 200. I gave the slots another try. Again no big wins for me.... the remaining playthrough was brought back to 200, my balance was 100 again. Again I hit the roulettetables, I was desperate to win, especially after what I've went through. This time the aggresive game approach failed big time. I lost my remainin 100 euro's. The 430 euro I once had were completely vaporised. No way that I can describe how I felt, the dissapointment was huge.
I hope this dissapointing story helps other players to be carefull. Always read terms & conditions carefully, all of them.
Well, back to evaluation. DelRio is a typical Playtechcasino, offering all common known (live) games and slots.
Nothing wrong with that. But I do have a problem with DelRios terms & conditions. It is like for every deposit a new chapter of Terms & Conditions apply. Not so playerfriendly in my opinion. We players want to play, and not ask our lawyers for advise. I hope DelRio can straight these confusing terms&condition out and replace them with a clear outlined policy. My overall rating for this casino is for now 6 out of 10, due to above mentioned unclarity.
And that is a pity, because a higher rating would be very likely if it wasn't for these T&C.
I reached a stage in my online gaming experience a few months ago where I had played so much on Playtech Casinos I just started get really bored with them and thinking they were just a waste of time. When I first started playing at Playtech casinos I won so much, it’s only natural to think you’re going to keep winning, then I went on a massive downhill walk and just kept loosing and loosing and loosing. Like I said I reached a point where I just thought right that’s it I have had it with Playtech and was going to give it all up.
Casino Del Rio restored my faith! Thank God. I didn’t make a real deposit money straight away because as I said I’d had it but thought well I may as well take advantage of their free no deposit offer which was £15 to all new customers. The casino has both a flash player and a download version so I chose to play flash; the free £15 was instantly credited to my account. It came with a wagering requirement of 40 times so it had a total play through of £600. There is a maximum cash out of £100 but a minimum deposit of £20 would need to be made prior to making the deposit.
There is nothing majorly different from this casino to the other Playtech casinos, the games were all pretty much the same, although this one did have a few different ones, what was different for me and the reason why they regained my trust in Playtech was my money actually went somewhere. I never deposit on a site expecting a win, but what I do expect is a bit of play time, not just take take take. Even though I didn’t meet my play through requirements here and didn’t make a withdrawal that did not matter to me, the money I had and the games I played lasted, Del Rio gave me a challenge to meet their wagering requirement, they didn’t just give it to me and take it straight back.
This is definitely one on Playtech’s better casinos; it offers great games, and a safe environment. I wouldn’t have a problem making a deposit here at all.
Im Registered in Casino Del Rio long time ago - They have playtech software- When im registered im get some 10 free and lose in 5 minut no long story with my first contact with Del Rio . Im know they some time ago was bad brands but now they are part fammily Of Winners Playtech groups then they shoud work a little better - They should - but they dont always do this - not all things is excelent in this place.
Ok last time im recived in my emial invitations for 500% deposit bonus for deposit only 20€ and x 12 wagering - So looks great - Im decided try - Reinstal software login -go to cashier and try do deposit with my credit card - But some problems - rejected - And suddenly 2 live agents find me and try help me suggest how make deposit with succes .-Great im do deposit all ok recived bonus 500% and starts play .
Im was have very good sesion realy a lot win - In gladiator with bet 1.5 win close to 170 next in Deplhins Cash bet 2 win over 200 and a lot small winings - So after play mayby 30 minut im have in my accont over 500€ - So ok its time to check my wagering requements progress. - Is not avalible to check for player in player accont any informations abaout left wagering to finish ... Ok so only options is ask support.
Now will be funny story - Nobody at home - nobody answer im wait and wait and nothing- After waiting mayby 30 minuts ..... im back to slots and play more and win more ok ... Again back to suuport trying connected and still nobody at home --- Then im - go to cashier and suggested that I make a deposit - enter some numbers ( of corse Im not do deposit) - transactions denied - and Suprise - Live person suddenly conect with me haha - ok so now im can ask abaout my wagerign requeiments - how much im must still play to finish.... Answer was 2444$ - Sorry men you are cheting me when im was start im do deposit 20 recived -100 bonus thats mens im was have 120 to play x 12 wagering then 1440 $ so is not possible now after long sesion stil 2444. Im ask to give me correct numbers and dont cheting me .
And im tell him im can calucalte this manual if im check my comp points - Ok man from live chat give me some better numbers something like 630€ to finish wagering .. Ok im get informations back to play. Now im calucalting a little manual ..... Im finish wagering and make cashauts. When im try again contact with support -and ask abaout documents veryfications - Support Again not answers -(Nobody at home)...
Ok then im send documents - of corse they not aproved it in first time im make then the best photo all documents with show everything very close and finnaly documents aproved succes.
Im recived withdrawal to e -wallets after 4-5 days.
What im can say -
Promotions 10/10
Games - 10/10 - Im like play in playtech software and they have all new games realsed from playtech
Support -1/10 They lying - dont answer -help you only when you wonna do deposit if you need ask abaout wagering progress - they dont have time for you.
Im Win 500€ from 20€ deposit this was Very Good results but im must win 2 battle one with slots secund with live support
Just over a year ago now I registered at Casino Del Rio, one of the Playtech sites under the large Casino Partners umbrella. Opening an account at one of this group’s casinos almost inevitably leads to finding out about the rest of them, given the many invitation emails it sends out on a regular basis. Regardless, my main motivation for joining up here was a 200% up to $200 bonus for making a first deposit using an ‘alternative payment method.’ I was also aware of a $15 no deposit offer and, since it is my philosophy not to leave money lying on the table, I followed the necessary steps to obtain it first.
The claim was however denied for reasons still unclear to me, though I remember a live chat agent stating that I was “not on the casino’s promotions list.” I suspect the refusal was related to me having gotten signup freebies at a couple of other sites in the same group without subsequently depositing. If so, I was about to rectify the situation at Del Rio with a $100 ewallet purchase a few days later, allowing me to collect on the aforementioned deposit promotion. Despite being a sticky or nonredeemable bonus, it had a reasonable playthrough and most game varieties were permitted.
My first foray here was not successful but I played for quite a long time, as is usually the case for me when I am able to bet on favoured card games and not just slots. This sense of choice and flexibility prompted me to try my luck again with another deposit when Del Rio emailed me a 200% match offer identical to the prior one, but the outcome was unfortunately the same. The site also gave me a $10 no deposit bonus a few weeks after each deposit but I didn’t withdraw from either… I came close with the second but, upon realizing partway through that I had unwittingly played a restricted game, chose to play it down to zero rather than attempt a withdrawal.
This casino is a disgrace, I originally tried to deposit with my credit card which was declined; as soon as they saw me trying to make a deposit the operators were all over me offering different bonuses, in the end I was given a 200% bonus for my deposit and over €100 "free" on top. Unfortunately after wagering close to €3k I was still ineligable to make a withdrawal as the money I had been wagering was "bonus money". I had already asked numerous questions to the operators but it was of course all lies. Do NOT depsoit any money with this site you will never see it again and their customer service after the money dries up is a disgrace. Whilst I was discussing my issues with the operator at the time I was told they had another fantastic bonus offer "just for me, but please be aware that I didnt have to deposit". A disgraceful disgusting site do not use Casino Del Rio.
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