Player broke terms and conditions. Nowhere in the chat did they ask if they already had an account. The chat conversation was about depositing. How is the operator supposed to know what the player is asking if he is not clear?

This is clearly a case of entrapment.

Player also threatened chargebacks on ALL accounts, not just this one.
Player threatened to go the the forums, Ecogra, Kahnawake, casinomeister.

Yes, maybe I should of asked that question but I really thought if there would be a problem they would of told me there and then surely, I say this because me and my partner have our own Ladbrokes accounts, this was allowed after asking Ladbrokes the same thing and they told me that my partner has an account but it will be fine to open my own account.

Also they sent me an email to join this casino, surly they should not have sent an email asking me to join if an account was already created.

Customer support do not do fraud checks, however if you had asked if you already had an account there, they would have been able to take 5 minutes to check.
This is your own fault for not asking specifically.

Also, you did not get an email for this property.

Our records show that you signed up by typing yukon gold casino into google.co.uk

I threatened to go the forums, Ecogra, Kahnawake, casinomeister, because they were very unreasonable and very difficult to talk to on the phone, I also asked if we could come to some sort of agreement but they told me NO and to do what I had to do and post your complaint on the forums.

They left me no choice but to do this since they are very difficult to talk to.

I did get an email and the reason why I typed Yukon gold casino into google.co.uk is because my email provider warns not to click on links from emails.

I also have a phone conversation where You told me on the phone that the live support team can’t check if you had any other accounts, you only check this at your risk department before paying out withdrawals, now on here your saying if I had asked if you already had an account there, they would have been able to take 5 minutes to check, can you please make up your mind.

There is more than one anomoly in your account that suggests you purposely tried to get around the duplicate account rule.

I have forwarded evidence of this to casinomeister since you also posted there, and would be happy to send it to the ask gamblers admin if required to close this case.

I would advise if you still have a complaint to refer to ecogra.

Cheers

Now you say There is more than one anomoly in your account that suggests I purposely tried to get around the duplicate account rule, I do not like the way you say purposely, you even say in your emails We understand this is often accidental, The word accidental is exactly what has happened here, Please do not say I purposely done this when I know full well It would lead to not getting paid withdrawals.

And if you’re talking about other duplicate accounts, you would see no deposits were made because this was done accidental, this was due to you merging me and my partner’s casino rewards accounts together which were very confusing, so this was accidental.

Ask Gamblers - Please let me know what I need to send you in order to close this complaint.

Thanks.

Full Payment of winnings.

 Solved successfully!