StickyBet Casino - Won 8 BTC accused of fraud and closed my account

RESOLVED
kareninsf United States
posted on January 20, 2015.

About a month ago I won 8 BTC from stickybet- they insist I violated terms and conditions and accused me of fraud and closed my account. I did not. I had cashed out 0.5 BTC and 3 BTC from them before, so I don't understand.

posted on January 24, 2015.

Dear Karen,

Please be informed that following preliminary investigation on your account
activity, we have identified that certain restricted betting activities in
direct violation of our Terms and Conditions were performed.

Your account status has changed to Suspicious Behavior.

At the time of the change you were duly informed that your account is
blocked pending further investigation.

After full revision of your account activity since inception certain
actions, such but not limited to: systematic violation on placing restricted
bets and use of unaccepted betting strategies have been used and are found
to be in conflict with our Terms and Conditions.

Our conclusion is that you have failed to comply with StickyBet Terms and
Conditions both General and Bonus.

Actions were systematically repeated while wagering and this has led to
disabling your account as a permanent decision.

Please be informed that your account will remain closed to prevent future
fraudulent activities.

kareninsf United States
posted on January 24, 2015.

I've read your terms and conditions many times- I didn't violate any of them! Gamblers Beware of this casino-

kareninsf United States
posted on January 24, 2015.

"Actions were systematically repeated while wagering and this has led to
disabling your account as a permanent decision"

Yes I kept hitting the spin button and winning

AskGamblers
posted on January 29, 2015.

Upon evidence that we received from the casino, player breach casino's Terms and Conditions rule 16, and also bonus rule of 10% max bet. We consider this complaint resolved. If player think that he/she have a case can seek a future help with Curacao Internet Gaming Association.

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