Slots of Vegas Casino - Withdrawls approved, yet no payments sent

RESOLVED
Willynelson United States
posted on March 4, 2016.

Jan 23 I had a bit of 8148$ at slots of Vegas I put in several withdrawls that same day. Feb 4 1 withdrawal was approved for 2500$ on feb 19 a withdrawl for 1750$ neither payment had been sent or received I like the website and wish to continue to play there I play on another site and have never had a payment take this long. I have a vip host and she has been nice and I believe is trying to be helpful. I have heard multiple excuses why the payment has not been sent but I never seem to get a response of payment is sent its always it will be soon it's been 48 days and I have still not received anything. I also have 2 pending withdrawls. I have had fun on this site and want it to continue thanks for reading and thanks for your time.

posted on March 9, 2016.

Hi Willynelson,

I'm sorry for the delays you've experienced, however, I do have good news for you.

The first payment in the amount of $1750 is on its way and is scheduled to be delivered to you, tomorrow (Wednesday, March 9th). Your second payment will be on its way, next week (you should be receiving it by the end of next week).

I'll continue to watch over this to ensure things go as described.

All the best,

Tawni

Willynelson United States
posted on March 9, 2016.

Thank you I was told by my vip manager the first payment was sent in the amount of 2500$ I received a fed ex tracking number. I was told the second payment of 1750$ would be on its way shortly. Thank you

Willynelson United States
posted on March 9, 2016.

It was actually 2460$ I was told was being sent either way it seems that you are on top of sending me my winnings and I appreciate it

Willynelson United States
posted on March 10, 2016.

At this point I would like to close this complaint. Slots of Vegas has sent me one check in the amount of 2460$ they said they will be s being me the rest of my winnings and have been professional with me it was a long delay from the time of withdrawl but they are doing a good job now and are also expediting the process that was delayed thank you very much!

AskGamblers
posted on March 10, 2016.

Based on player's last comment, we consider this case as resolved and it is now officially closed.