Complaint status
This is what I call professional and responsible Customer Support.
Keep up the good work!
Complaint History
shellfest submitted a complaint.
Silver Oak Casino responded.
Silver Oak Casino responded.
AskGamblers responded.
AskGamblers responded.
Silver Oak Casino responded.
AskGamblers responded.
Solved successfully.
Withdrawal from Silver Oak Casino
I have been playing with silver oak for a few months, I have finally won $1500.0 and now they wont pay. Been over 6 weeks and keep being told i will receive a tracking nymber from the provider but never do. Every day I get a new story from te live chat and Emails are ignored. I got one email and it was all a total lie. Save your money and dont give to this rip off group. I work to hard for my money to give it to a bunch of scammers
Dear Player:
We will look into this matter and will check with the Casino.
Best Regards
AceRevenue Team
Dear Player:
We have been informed that money was sent out via Fedex. You should have received it by now.
Paid $1516.00
Shipment Dates
Ship date Jul 6, 2012
Estimated delivery Jul 10, 2012
Destination
Niles, MI
Best Regards
AceRevenue Team
Is the money received?
Please, can you confirm if the payment is received, so we can close this complaint?
Dear AskGamblers:
If required we can send you the Fedex tracking number so you can verify player received it. According to Fedex it was.
Status:
Delivered
Delivered
Signed for by: MGRUSZYNSKI
Shipment Dates
Ship date Jul 6, 2012
Delivery date Jul 10, 2012 4:49 PM
Destination
Niles, MI
Signature Proof of Delivery
Best Regards
AceRevenue Team
Case solved!
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