Casino Plex - Withdrawal problem

koonwoon Poland
posted on September 3, 2016.

I made withdrawal 100 € on 24.08.2016 . I still waiting for my money . Casino plex is a joke .

I have sent several emails asking why my withdrawal is still waiting . Support replies :

* We had some technical issues with our payment gateway and the waiting time has significantly increased

*We would like to inform you that we have some test on our platform right now for the payment methods and due to this test your withdrawal request wasn't paid.

*We will forward your request to the relevant department. I assure you that you will receive your money as soon as possible.

My account is fully verified :
Your username is: CXR69520882

We are pleased to inform you, that all your documents have been approved and your account has been updated accordingly. Should you still have any problems with depositing or withdrawals, then kindly contact our support team. They are ready to help you every day between 09.00 CET and 01.00 CET via email: [email protected] or via live chat which is available in the casino lobby and on our website: http:/­/ww­w.c­asi­nop­

koonwoon Poland
posted on September 7, 2016.

Today Casino Plex paid me my 100 euro . Thanks Askgamblers and Casino plex .

''Your Moneybookers withdrawal was processed
We are glad to announce that you withdrawal was processed successfully. You may go to your MB account to review it. ''

posted on September 7, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.