Withdraw of Funds from Casino770

posted on October 7, 2012.


I requested a withdrawal of £30.01 on the 22 September 2012 and received an email stating that the request will be processed within 4 days. I contacted support 8 days later on the 1st October asking about my funds.

Gerard at support informed me that the request is being validated and will be in my account the next day. I contacted support again on the 7th October (15 days later) stating that my funds have still not been paid into my Moneybookers account.

The answer this time was – “I will try to find out from the financial team”

My question is that if they cannot pay £30 (thirty pounds) how can anyone made deposits of 100's (hundreds) or even thousands of pounds. All I want is my money and would never deal with Casino770 again. I have nothing positive to say about this company. Should anyone wish to see I have transcripts of all my conversations with them.

posted on June 29, 2015.

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.
We have been informed by the casino management that your payment was successfully processed. Please confirm.

posted on July 3, 2015.

It's a nice practice to confirm if your compliant is resolved or not, thank you.

posted on July 3, 2015.


Just to let you know that the complaint has been resolved. Thank you for the help.



posted on July 4, 2015.

Based on player's last comment, we consider this case as resolved and it is now officially closed.