I have recently submitted a faxback form to WinPalace Casino and it has been over 10 business days. I have responded back to their Finance Department and they will not respond. If want to not get paid, received horrendous customer service and an overall bad experience play at WinPalace casino, otherwise I would steer clear of them.
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hi
Finance updated me that your new CC is updated.
please confirm you received confirmation from them
Rick
Rick,
Can you please advise if you are going to update the last debit/credit card I sent you via email? I sent you the pictures so you can add it to my faxback form so we don't have the issue of not getting paid when I do win something at your casino. I have not heard back from you or my casino manager. I do not want it to take another week for the faxback form to get updated. This issue is not resolved.
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