I paid and played for a couple of months with Winpalace overcoming some ridiculous play through requirements. At the end of it I won $2200 and it was "withdrawable". I submitted request for $2200 on June 22 with all required docs. They took 3 days to approve so on June 25 I got a birthday present. They sent an email that said my papers were in order and in 5 days I would receive $2200. Well on July 3 $1700 showed up in my account and an email that said congratulations we are sending you $500 within 5 days. I immediately made 2nd withdraw request for $1700. July 11th I get an email saying congratulations we are sending you $500 within 5 days. $1200 shows back up in my account. I made another request for withdraw for $1200. Still today have not received a dime.
Adrianna and Robin are in finance department and neither can tell me when I will see my money. They just keep telling me to read the contract concerning payouts. I wish I had before I invested time and money with this site.
Can you help me?