Winning forfeited & no refund from Casino770

posted on October 9, 2012.

OCT 09, 2012 | 07:30AM BST

Dear Ghea Wee,

By means of this message, we would like to remind you that we are unable to refund your deposit as you have already played it.

Also, please note that by opening multiple accounts you have broke the general Terms and Conditions that yo agreed to upon opening a player account.

For more information in regards to our Terms and Conditions please follow the link bellow:


Should you have any further questions, please do not hesitate to contact us.

Best regards,


Customer Service


Click link:casino770en to contact us


Casino 770 forfeited my winning of 1000 GBP due to I created multiple account but they also forfeited my 30GBP that I deposited to activate my withdrawal.I think it's not fair coz I can't withdrawal my winning but I have every rights to get back my money which I deposited. How can they not refund the 30GBP whcih they requested to activate my withdrawal? The email reply given as above.Kindly help me to resolve this issue as I just wanna get back my 30GBP only....& I can't see why this 30GBP looks like a big doughnut to them & still they want to cheat my money.Hope you will help.



posted on June 29, 2015.

Based on the evidence we received from the casino management, we could confirm that player's breach T&C of the casino, because he/she had multiple accounts. We consider this complaint resolved and closed.