7 Sultans Casino - Winings not payed, having hard times to verify my account

UNRESOLVED
lilian14 Australia
posted on February 20, 2015.

I am a player with 7 sultans casino on line account: 7srm0079330239 I have won $ 6000 and withdrawal this amount but the casino is delaying my withdrawal asking for a copy of the debit card that I used for deposits 4 / 5 times witch I send via email also all the documents that they ask for, spoke with support team for several times and they playing games telling me that they received the copy than they did not I am at loss of understanding what is the problem and I need help to resolve the issue

AskGamblers
posted on February 23, 2015.

Dear @lilian14,
Any update considering your complaint? Thank you.