Winbig 21 Casino does not pay my winnings

UNRESOLVED
zebra592005 France
posted on December 20, 2013.

I have a request to withdraw from November 26 which has not been paid.

Each time I was told you will be paid in the coming days, the problem with the financial service etc. ..

I want winbig 21 pay me immediately, they know how to take the money and solicit customers on the phone but are not honest for Payment.

More I suspect a rigged game settings

zebra592005 France
posted on December 23, 2013.

Connection name:zebra 592005

posted on December 24, 2013.

please wait for few days. Your withdrawal will be cleared soon. We paid you in past as well

zebra592005 France
posted on December 24, 2013.

My first withdrawal of the month of August 2012 was treated in a week.

My withdrawal request in this case November 26, it will do a month so we are far from the period in the past as you so signify.

Each time it is the same old story, you will be paid in a few days, you always invent pretexts in order to save time and several players have experienced this mishap have mentioned on this forum.

It is anomalous that players must file a complaint for a chance to have their money, I call it a bad casino and avoid blacklisting.

I expect my money immediately and over lip

zebra592005 France
posted on January 14, 2014.

I always expect the payment of my winnings of 26 November, a complaint had been filed about 21 winbig and agreed to pay me, it still has not been resolved.

Here is the conversation of chat about this problem.


You are now chatting with 'paul'

paul: Hi

paul: How may i help you?

porcq: good evening paul

porcq: I see that you have not kept your commitments regarding my payment dated November 26, despite a complaint gambers ask, so I will reopen this complaint

paul: It is under process now

paul: and it will get completed soon

paul: you will be informed via email

porcq: This conversation is recorded in order to assert that right in the event that payment would not happen in the coming daysgreat evening

zebra592005 France
posted on January 15, 2014.

Actually phone call informing me of the casino have paid this Monday, January 14 evening, thank you to note this problem as solved.